• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

  Hospitality in business.

Extracts from this document...


HOSPITALITY OPERATIONS COURSEWORK CODE 5 Students Name: Boiana Vodenitcharova Students Number: 233325 Group: H2 Course: Hospitality Operations Institution: International University, Sofia Students Signature: Words: 2 635 Contents Page: 1. How can we employ the "Just in Time" purchasing concept? What is its strength? .................................................. page 1 2. There are three types of maintenance, which is the most important one and why? ............................................. page 2 3. The Hotel's heating, cooling, ventilation system (HVAC) is a primary energy consumer. How can we measurably reduce the system's needs? .......................................... page 3 4. Describe the methods used in booking, checking-in and servicing groups of guests? .......................................... page 4 5. Please describe the various room rates for the same rooms and why? ............................................................... page 5 How can we employ the "Just in Time" purchasing concept? What is its strength? The "Just in Time" (JIT) concept has helped a lot of businesses to organize and manage themselves more efficiently, as well as achieve a better status in their planning and controlling operations. And to give a better understanding of the JIT we shall define next what it means and give a hypothetical situation in order to make it clearer. The JIT is when a certain supplier provides its product directly without having to use the warehouse facilities. For example, if a small hotel needs paper rolls and uses the JIT system it has a low and high par. Let us say that the low par is fifty toilet rolls and the high is hundred and fifty. This means that if the par goes as low as fifty, the computer automatically connects with the supplier and another hundred get delivered without the Housekeeping Manager having to call the supplier and keeping records of each stock. ...read more.


Heat transfer happens in several ways. Those are conduction, convection and radiation. The conduction happens usually via a material and its strength depends on the type and density of the material. Convection is when the heat is being transferred in fluids or gases in the air. Radiation is when the heat is transferred from one equipment to the other in the air. Heat loss can be a great problem if the building design has not been considered carefully. It may be lost through floors, the wind may also be a causer and loss occurs across cavities and from the outside surfaces. Therefore the proprietor has to make sure that the insulation of the building is up to a good level, as this may be very costly for the business. In order to help this, new materials have been created and thought of, which may help the good insulation and thermal properties of the vulnerable surfaces. There are certain types of insulation and such may be the glass fibre blankets, which trap the air between fibres to prevent heat loss. Expanded polystyrene and polyurethane are plastics, which trap the air, this time in the cells of the material. There are also other insulations such as vermiculite, double-glazing, polystyrene veneer and aluminium foil. Ventilation is also very important for the comfort of the users of a certain building. The air has to be dry, fresh and pure. This may be only done if the correct temperature is maintained. Dampness is a great factor for a good air, so the temperature has to be good enough to avoid it. ...read more.


It is impossible to attract customers at the weekend with prices that you give out during the weekdays, therefore the rack rate has to be reduced. Marginal cost is always about covering at least variable cost and contribute at least a little to the fixed costs. Marginal pricing is being used more for weekend breaks, off-season holidays, conferences and special events. Many hotels comply with the prices of their greater competitors and reduce them with 10-20%. This is what is called the competitor based pricing. This is also a form of marked-based pricing. Top-down pricing is when a new Hotel is trying to enter a new market. Rate cutting can be risky because the occupancy level to reach revenue is surprisingly high. Prestige product pricing is when there is a clear mind that the Hotel does not always win, if it lowers its prices. It may happen even the other way around, if the prices go up, the nature of the product changes and the hotel may get more exclusive. The next type for consideration is the inclusive and non-inclusive rates. There are four main types of tariffs. Those are fully inclusive (room plus all main meals), semi-inclusive (room, breakfast and one main meal), bed and breakfast and non-inclusive rate. But what needs to be noted here is that the inclusive term can never be determined because some guests use more services than others. But in order to approach the determination of the inclusive term we have to look upon two things - the characteristics of the hotel and the guest. The type of tariff has to depend on the guest requirements such as length of stay, spending power, homogeneity and predictability. The hotel characteristics depend on its grade, size, type of business, location and marketing considerations. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level ICT in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level ICT in Business essays

  1. I have selected a nursery because there is high demand in the UK as ...

    On the whole I still believe that the Nursery still has few years to go until it can mature, as well as that if events such as sexual harassment or poor learning for children take place in a day nurseries then it could mean it will face decline period.

  2. Business Aims and Objectives.

    The advantage of primary research is that the information obtained is original and up to date. These methods are mainly used in primary research methods: * Postal surveys- this involves sending consumers a questionnaire through the post, which the consumer completes and then returns using the freepost envelope which is provided by the business.

  1. There are many ways in which business can be organized

    As a result more people are prepared to risk their money than in say, a partnership. * The business will continue even if one of the owners dies and more power is enjoyed due to their larger size. * Huge amounts of money can be raised from the sale of shares to the public.

  2. Develop my understanding regarding the production of accounts and their use for business decision ...

    Grants to businesses are given by a wide number of bodies including the UK government through local Training and Enterprise Councils (TEC's) and the European Union. One very important grant offered by TEC's to unemployed people who set up their own business is the new business grant.

  1. Should auditors be the only ones liable for business collapses?

    Unfortunately this is not the case, evidence suggest that that in "practices, auditing firms are finding that they often have to carry all the responsibility and liability for the fraudsters, directors and management, even if their share of the blame is relevantly minor compared to others responsible" (Magazine for Chartered Accounting, June 2002, Vol 75).

  2. Business Idea

    What is your favourite alcoholic beverage? This generally shows what sort's of alcohol I am looking to get in for when the business first opens (Lager, Spirits, Cider etc). Obviously this will change with time depending on demand for certain products and also if some are not selling.

  1. In this coursework I need to produce a detailed business report on one medium-sized ...

    The superstore was a new concept in retailing - a very large unit on the outskirts of a town, designed to provide ease of access to customers coming by car or public transport. The term superstore was first actually used when Tesco opened its store in Crawley, West Sussex in 1968.

  2. The Douglass Café on the loss prevention plan.

    A detailed budget is presented, highlighting all the costs that encompass the plan. Submitted to: Charles P. Sams Jr., Administrative Director, Division of Dining Services 620 George Street Rutgers, The State University of New Jersey New Brunswick, NJ 08901-1175 Submitted by: Briza Junqueira, Douglass Caf� Student Manager April 2, 2003

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work