• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

onlines business BA, amazone, Ebay

Extracts from this document...

Introduction

Business Originations Operating online Amazon.com is an American e-commerce/retail company based in Seattle, Washington public limited company. It was one of the first major companies to sell goods over the Internet and was one of the iconic stocks of the late 1990s dot-com bubble. It was founded by Jeff Bezos in 1994, and launched in 1995, Amazon.com began as an online bookstore but soon diversified its product lines by adding VHSs, DVDs, music CDs, MP3s, computer software, video games, electronics, apparel, furniture, food, toys, and more. They also enable independent sellers to sell new and used items on their website via Amazon.co.uk Marketplace. In addition, they give them a variety of resources to help them to make their choice, including customer reviews and personal recommendations. Amazon has established separate websites in Canada, the United Kingdom, Germany, Austria, France, China, and Japan. Website A popular feature of Amazon is the ability for users to submit reviews to the web page of each product. As part of their review, users must rate the product on a rating scale from one to five stars. Such rating scales provide a basic idea of the popularity and dependability of a product. What Amazon offer? * It's led customers browse and search for specific products by subject area -- Books, Music, DVD, Video, Electronics & Photo, Software, PC- & Video Games, Home & Garden, Toys & Games, Gifts and Auctions and zShops. ...read more.

Middle

eBay also added an eBay Community Wiki and eBay Blogs to its Community Content which also includes the Discussion Boards, Groups, Answer Center, Chat Rooms, and Reviews & Guides. Ebay has a robust mobile offering, including SMS alerts, a WAP site. Community Values eBay is a community that encourages open and honest communication among all its members. Their community is guided by five fundamental values: * They believe people are basically good. * They believe everyone has something to contribute * They believe the an honest, open environment can bring out the best in people * They recognize and respect everyone as a unique individual. * They encourage people to treat others the way they want to be treated. Trust & Safety eBay's Trust and Safety team is responsible for keeping the marketplace a safe, well-lit place for people around the world to trade with one other. Actively working to enable members to trade safely, eBay fosters trust between members through the development and enforcement of rules and policies, the creation of reputation-building programs, and the prevention of fraud. eBay also works behind-the-scenes to prevent fraud and, in the event a problem occurs, eBay proactively works with law enforcement and government agencies throughout the world to enforce its policies. ...read more.

Conclusion

This means that they take special care of customer's child throughout his/her journey to make sure they have a safe and fun flight. * Baggage tips- BA provides some handy tips so that their customers can get packing and have a smooth journey. * Banned items- BA provides online information on which are banned to carry like dangerous goods or substances which are capable of posing a risk to health, safety, property or the environment. * Damaged, delayed & lost baggage- BA provides online application from to report lost or damaged baggage. * Your questions- They provide an questions and answer service in which customer can ask any question form BA advisors online. * Refunds- British Airways gives refund through their site with no charge if customers have E-ticket. * Telephone numbers- BA provides an online list of important phone numbers like flight arrival and departure information, reservations and general enquiries, baggage claims, special assistance. * Flight connections - London- BA provides some useful maps which helps their customers to find their way between terminals and show them approximately how long it will take them to get there. They provide maps on every terminal of London Heathrow (terminal 1,2,4,3). * Which London terminal? - Customers can find a list of the destinations that British Airways and their alliance carriers fly to worldwide, and which terminal in London they fly from/to. http://www.britishairways.com/travel/informationhubpage/public/en_gb?source=TOP_information http://en.wikipedia.org/wiki/Amazon.com#Further_reading http://pages.ebay.com/aboutebay/trustandsafety.html ?? ?? ?? ?? Mayank Sharma ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Structures, Objectives & External Influences section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Structures, Objectives & External Influences essays

  1. Btec National Business Level 3 Year 1 - Exploring Business Activity

    According to the recent estimates, the number of people over 60 could rise by 40% in the next 30 or 35 years. In 1995 there was less than 9 million people over 65 by 2030 there may be about 13 million.

  2. The Business Environment Coursework. Describe the type of business, purpose and ownership of ...

    This meant that 2 parties had to join together to make a coalition government. The liberal democrats, who gained the least amount of seats out of the 3 main parties, joined together with the Conservatives. This means that the head of the Conservatives, David Cameron, is the Prime Minister, and

  1. Continental Carriers, Inc.

    This growth along with the $2M tax shelter would easily pay for the sinking fund.

  2. Departments and their roles within a business.

    development can then develop the product further to help ensure that it meets all their customers' needs. Quality Assurance/Quality Control The quality department play a huge influential role upon the marketing objectives because they attempt to ensure that the quality of products and services meet their customers standards and expectations.

  1. External influences on business. At ASDA we have to follow the following employment legislations ...

    This has increased since July 2007 which was 3.8%. Therefore, in one month the rate of inflation has increased by 1%. Although the amount has increased the income since then unemployment has decreased steadily. Unemployment Levels: At ASDA unemployment is high, because most of the employees are from the local community, and this is why it is easy for

  2. Barclays Investigating a Business

    Awards' which are set up to distinguish outstanding involvement to the local community in Torbay and South Devon.15 Not only does this establish 'Barclays' brand further but also betters their reputation. Through showing they are interested in social issues makes customers believe that they are not just wanting business but also caring about their local area and others.

  1. Introduction to J Sainsbury plc

    It also achieves its objective by training colleagues and maintaining customer satisfaction. Sainsbury's also provide customers with a nectar reward card, which enables customers to gain a certain amount of points and this leads to them benefiting from many discounts on the products that they buy.

  2. Investigating Business. Tesco PLC. I will be describing the aims and objectives of ...

    Place is a term for distribution, it covers the range of activities necessary to ensure that goods and services are available to customers. Deciding on the right place involves a range of decisions. Generally Place is where products are made available to consumers ? this part of the marketing mix includes the selection of outlets, also the distribution channels.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work