• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

onlines business BA, amazone, Ebay

Extracts from this document...

Introduction

Business Originations Operating online Amazon.com is an American e-commerce/retail company based in Seattle, Washington public limited company. It was one of the first major companies to sell goods over the Internet and was one of the iconic stocks of the late 1990s dot-com bubble. It was founded by Jeff Bezos in 1994, and launched in 1995, Amazon.com began as an online bookstore but soon diversified its product lines by adding VHSs, DVDs, music CDs, MP3s, computer software, video games, electronics, apparel, furniture, food, toys, and more. They also enable independent sellers to sell new and used items on their website via Amazon.co.uk Marketplace. In addition, they give them a variety of resources to help them to make their choice, including customer reviews and personal recommendations. Amazon has established separate websites in Canada, the United Kingdom, Germany, Austria, France, China, and Japan. Website A popular feature of Amazon is the ability for users to submit reviews to the web page of each product. As part of their review, users must rate the product on a rating scale from one to five stars. Such rating scales provide a basic idea of the popularity and dependability of a product. What Amazon offer? * It's led customers browse and search for specific products by subject area -- Books, Music, DVD, Video, Electronics & Photo, Software, PC- & Video Games, Home & Garden, Toys & Games, Gifts and Auctions and zShops. ...read more.

Middle

eBay also added an eBay Community Wiki and eBay Blogs to its Community Content which also includes the Discussion Boards, Groups, Answer Center, Chat Rooms, and Reviews & Guides. Ebay has a robust mobile offering, including SMS alerts, a WAP site. Community Values eBay is a community that encourages open and honest communication among all its members. Their community is guided by five fundamental values: * They believe people are basically good. * They believe everyone has something to contribute * They believe the an honest, open environment can bring out the best in people * They recognize and respect everyone as a unique individual. * They encourage people to treat others the way they want to be treated. Trust & Safety eBay's Trust and Safety team is responsible for keeping the marketplace a safe, well-lit place for people around the world to trade with one other. Actively working to enable members to trade safely, eBay fosters trust between members through the development and enforcement of rules and policies, the creation of reputation-building programs, and the prevention of fraud. eBay also works behind-the-scenes to prevent fraud and, in the event a problem occurs, eBay proactively works with law enforcement and government agencies throughout the world to enforce its policies. ...read more.

Conclusion

This means that they take special care of customer's child throughout his/her journey to make sure they have a safe and fun flight. * Baggage tips- BA provides some handy tips so that their customers can get packing and have a smooth journey. * Banned items- BA provides online information on which are banned to carry like dangerous goods or substances which are capable of posing a risk to health, safety, property or the environment. * Damaged, delayed & lost baggage- BA provides online application from to report lost or damaged baggage. * Your questions- They provide an questions and answer service in which customer can ask any question form BA advisors online. * Refunds- British Airways gives refund through their site with no charge if customers have E-ticket. * Telephone numbers- BA provides an online list of important phone numbers like flight arrival and departure information, reservations and general enquiries, baggage claims, special assistance. * Flight connections - London- BA provides some useful maps which helps their customers to find their way between terminals and show them approximately how long it will take them to get there. They provide maps on every terminal of London Heathrow (terminal 1,2,4,3). * Which London terminal? - Customers can find a list of the destinations that British Airways and their alliance carriers fly to worldwide, and which terminal in London they fly from/to. http://www.britishairways.com/travel/informationhubpage/public/en_gb?source=TOP_information http://en.wikipedia.org/wiki/Amazon.com#Further_reading http://pages.ebay.com/aboutebay/trustandsafety.html ?? ?? ?? ?? Mayank Sharma ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Structures, Objectives & External Influences section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Structures, Objectives & External Influences essays

  1. The Business Environment Coursework. Describe the type of business, purpose and ownership of ...

    Contracts are usually set up to confirm agreements between a business and outside parties or employees. Contracts are set up between suppliers, consumers, sellers of land and buildings and when work is outsourced. Contracts are set up when a customer buys from a company, for example when you purchase something from Tesco's you automatically are setting up a contract.

  2. Btec National Business Level 3 Year 1 - Exploring Business Activity

    The contribution that the employer makes covering provision for the state pension, sickness, unemployment and any other benefits for individual workers. Other examples of government subsidies to farmer through European Union farm support. Farming is thought to be very important because it provides us with our food supplies and also

  1. How successful is Cathay Pacific Airline

    I have interviewed a Pilot of Cathay Pacific Airways. Pilot's interview Q: Why do you think the customer choose your airline? A: Cathay Pacific is one of the safest airlines on the world with excellence a: A: A: quality of in-flight entertainment and trust to our passengers worldwide. Q: Why do you think Cathay Pacific is improving throughout the last 5 years?

  2. Applied Business Studies Unit 1: Investigating Business

    They are the sole supplier of carphone warehouse. * Production split into 4 areas assembly, sub assembly, heavy fog and testing. Components are made (SA), sorted into kits, then each kit is assembled (A), built machines are then sent to be tested (T).

  1. Vodafone Plc

    This department interrelates with the objectives. The main objective which interrelates with this department is the 6th objective which is to provide and sell high quality products to its suppliers to reach to its customers in a good condition. Vodafone has to make sure the final product is at a high quality.

  2. Introduction to J Sainsbury plc

    feel important and by providing a range of services, which fulfil their ongoing needs. How Customer Service help to achieve Sainsbury's Objectives The customer service department at Sainsbury's have achieved its objective of meeting its customers' needs effectively: "Through our customer data warehouse, we analyse data from our reward card

  1. This is a detailed business report on Sainbsurys.

    To become a public limited company, a business must have issued share capital of at least �50,000 and the company must receive at least 25% of the nominal value of the shares. When the change was made by Sainsburys to change its ownership to a public limited company they raised

  2. Investigating Business. Tesco PLC. I will be describing the aims and objectives of ...

    Tesco?s ?get active? programmes around the world help their customers get fit, as well as increasing customer loyalty. This Marketing activity has helped Tesco?s in achieving their objective ?To put our responsibilities to the communities we serve at the heart of what we do?, as it shows that Tesco?s is

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work