Payment security

• Errors in ordering: They could overcome this by having a customer service department so that if a customer wants to make a change in the order they can ring or can get in contact online so that the employee of the website can make changes.

• Potential use of personal information: They can overcome this by having firewalls, passwords or a team of online security experts.

• Vulnerability to hostile attack: They can overcome this by having secure, protected software and also good customer service, this is because this may lead people to hack into websites if they are not happy with the customer service they are getting.

• Hijacking the website: They can have protected anti- virus software.

• Financial frauds: the business can overcome this by having protected software and also they can contact the customer to confirm if they are buying a product.

Operational Risk

• Website up dating: One employee should only do the updating on the website this is to prevent any confusion.

• Language problem: The business can overcome this by having hyperlinks to different countries and consulting with people who speak the language to help them create the website.

• Hardware/ software failures: They could overcome this by having back ups for everything they use so that when the hardware/ software fails to work they can just open it on a different pc.

•  Loss of data: The business can overcome this by having back ups on pen drives, zip drives and keep the back up in a safe place such as a bank so this doesn’t get lost or stolen.

• Global business regulations: The business can overcome this by getting touch with the countries embassy to read and discuss the countries rules and regulations before putting their website into operation.