- There is a narrow span of control i.e. each manager has a small number of employees under their control. The employees can be closely supervised.
- There is a clear management structure.
- Clear progression and promotion ladder
- The function of each layer will be clear and distinct. There will be clear lines of responsibility and control.
However there are many disadvantages also which are:
- The freedom and responsibility of employees is restricted.
- Communication has to take place through many layers of management.
- High management costs because managers are generally paid more than subordinates. Each layer will tend to pay its mangers more money than the layer below it.
- Decision making could be slowed down as approval may be needed by each of the layers of authority.
However, in my flat organisation North Hill Stores, there is only one layer of management. This means that the chain of control from top to bottom is short and the span of control is wide. The advantages of north hill stores being a flat organisation are:
- More communication between management and workers.
- Better team sprit
- Less bureaucracy and easier decision making
- Fewer levels of management which includes benefits such as lower costs as manger `are generally paid more than worker.
In North Hill Stores there are fewer disadvantages which are Workers may have more than one manager and may limit the growth of the organisation. But there are more disadvantages for T- mobile for being in a tall organisation.
M3
Team working is important in any type of organisation. T-mobile and north hill store both require team work. Teams are created for a variety of reasons but they often have the following objectives:
- To help the business solve particular problems
- To help the business make particular improvements
- To help individual team members learn and develop
- To encourage employee to exchange ideas
- To encourage employee to be creative
- To encourage employee to work together in a constrictive manner
- To develop the skill of the team as a whole
- To develop the individuals team member skills
Team are created to carry out different tasks. Customer service provision is a good example of the way a business would use a team.
Personal attributes is important in any kind of organisation. It’s important in both T-Mobile and North hill stores. Employees will be expected to develop there own knowledge of the job. They will also need to develop there own personal skills and abilities in a number of different areas. Employer expect employee to exceed minimum standards required, and provided to learn from experiences and take advantage of the experience of others this should not bee too difficult. The personal attributes that employees will need to develop by working will include the following:
- Personal presentation- for example dress codes.
- Verbal and written communication skills
- Following instructions
- Punctuality and time planning- always be expected to arrive at work on time.
- Courtesy- should always behave in a polite and professional manner, both to colleagues and to those outside the organisation.
- Honestly- means that you should not lie to your employer or colleagues or take any property that does not belong to you.
- Observe confidentiality – the things at work you see and hear should not be discussed outside the organisation.
D1
Evaluation of each team member:
Team Leader- Christina Lundy
Christina as a team leader did a really great job. She was really supportive and never let any of us down. She was a really good team worker, very friendly and kept all of us up to date. She was really diplomatic, confident and supportive.
For example: Christina helped Alison when she was struggling to write a letter she showed her how to layout a letter and what to write in it.
Administrator- Alison
Alison worked really well and hard. She was really helpful and outgoing. She kept up to date with all her task and always made sure that she finish’s her task on time. She has a lot of strength and used them.
For example Alison did not miss a day of college, finished all her tasks on time, sorted out all the paper work and if she didn’t understand she would ask.
Marketing- Sandra
Sandra was outgoing and helpful team member. She was very well organised and finished all her tasks on time. She was co- operative, and very friendly. As well as doing her tasks she used to help out the others and made sure that no one gives up.
For example: when Nancy was not here Sandra helped finish all Nancy tasks and kept her up to date, she did leaflets and poster for Nancy.
Nancy-Event Organiser
Nancy was really good organiser and was a wonderful team member and also very co-operative and helpful. She never let any one down and was really friendly. She was off for a few days but when she got back she made sure that she finish’s all her tasks and which she did. Nancy did a fantastic job and worked really hard.
For example Nancy missed out many days when she came she asked use what work she misses out and with the help of Sandra she finished all her tasks.
