recruitment and selection

Authors Avatar

RECRUITMENT AND SELECTION

(BOH 300)

HR OBJECTIVES AND THE RECRUITMENT AND SELECTION PROCEDURE IN RELIANCE INFOCOMM LTD.

Prepared by:  

                     Polina Kopnyayeva  (539743X)

                     Potchanart Klinnim  (5689007)

                     Ankush Malhotra     (5687861)

                     Gaurav Korde           (5668328)


1. Introduction

This research report looks in to the HR strategies and the objectives of Reliance Infocomm. Additionally it also tries to study the current recruitment and selection methods adopted by the organization and links it to the strategies and policies.

 2. About Company

Reliance Infocomm is the outcome of late Dhirubhai Ambani’s dream of bringing about a digital revolution in India that will bring to every Indian’s doorstep an affordable means of information and communication.

"Make the tools of Infocomm available to people at an affordable cost. They will overcome the handicaps of illiteracy and lack of mobility", was how Dhirubhai, as he was fondly called, spelt out Reliance Infocomm’s mission in late 1999. He firmly believed the country could use information and communication technology to overcome its backwardness and underdevelopment.

It was with this belief that Reliance Infocomm began laying its 60,000 route kilometers of pan-India fiber optic backbone in 1999. The backbone was commissioned on December 28, 2002, Dhirubhai’s 70th birth anniversary, first since his sad demise on July 6, 2002.

Reliance Infocomm’s network is a high-capacity, integrated (wireless and wire line), and convergent (voice, data and video) digital network. The network is designed to offer services that span the entire Infocomm value chain - infrastructure, services, both for enterprises and individuals, applications, and consulting. The network is designed to deliver services and applications that will change the way we Indians live. It will harbinger a New India.

2.1 Vision

We will leverage our strengths in executing complex global-scale projects to make leading edge information and communication services affordable by all individual consumers and businesses in India. We will offer unparalleled value to create customer delight and enhance business productivity. We will also generate value for our capabilities beyond Indian borders while enabling millions of India's knowledge workers to deliver their services globally". Reliance Infocomm offers a complete range of telecom services covering mobile and fixed line telephony including broadband, national and international long distance services, data services and a wide range of value added services and applications aimed at enhancing productivity of enterprises and individuals. To attain organizational excellence by developing and inspiring the true potential of Reliance’s human capital and providing opportunities for growth, innovation and enrichment is the vision of Infocomm.

Reliance IndiaMobile, the first of Infocomm's initiatives was launched on December 28, 2002, the 70th birthday of the Reliance group founder, Shri. Dhirubhai H. Ambani.

This marks the beginning of Reliance's dream of ushering in a digital revolution in India by becoming a major catalyst in improving quality of life and changing the face of India. It aims to achieve this by putting the power of information and communication in the hands of the people of India at affordable costs.

Reliance Infocomm will extend its efforts beyond the traditional value chain to develop and deploy telecom solutions for India's farmers, businesses, hospitals, government and public sector organizations.

3. Analysis/Findings

Reliance Infocomm thinks that their HR objectives and policies relate to how well they achieve their organizations strategic business objectives.

HRM objectives must be in harmony with the organizations overall aims. The HRM activity plans must support the achievement of the strategic HRM objectives (Dessler, Griffiths, Lloyed-Walker, Williams, 1999).

Human Resource is the most valuable asset for Reliance. It takes utmost care to keep its human resources satisfied and motivated. Performance and resulting productivity is an indicator of the satisfaction level of its employees. For the betterment of the Human Resources, Reliance has laid down a vision, mission, objectives and strategies. 

 

3.1 HR mission 

  • To create a value based organization by inculcating a culture of learning, creativity & team work and aligning business priorities with the aspiration of our people leading to development of an empowered, responsive and competent human capital.

3.2 HR objectives

  • To foster a climate of creativity, innovation and enthusiasm
  • To provide a work environment that is a source of creativity and enjoyment
  • To develop and sustain core values
  • To provide opportunities for growth and development
  • To inculcate a spirit of learning and enjoying challenges
  • To provide job contentment through empowerment, accountability and responsibility
  • To demonstrate fairness, equality of opportunity and respect to all
Join now!

Understanding, setting and consistently delivering superior customer service

  •  Understand customers needs and values; develop and implement plans to achieve superior customer service; and build effective communication strategies.

Continuing to lead and improve the quality of the work culture

  • Identify, develop and implement policies & procedures,  interventions, training to improve quality of work life and the “culture” of the organization
  • Identify & effectively resolve disability mgt. cases through effective implementation of disability mgt. policy
  • Develop & maintain a safe working environment
  • Provide leadership of continuous improvement strategies to improve the work environment
  • Value organizational diversity
  • Maintain a ...

This is a preview of the whole essay