• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Recruitment and training at Starbucks

Extracts from this document...


Recruitment and training at Starbucks Induction training is a process where a business teaches its new employees how the business works. One benefit of this is that it is a good way to provide the new staff with the general information of the business, such as health & safety, security, personnel and the departmental systems. This improves the employees' understanding of the business, which can increase motivation in the business. Another benefit is that the new employees can contribute to the business more quickly, as they would already know how the business works, and what their role is in the business. The level of experience required for a store manager would be greater than it would be for the barista position. The barista position could be a first job for people, so it would be better for them to fill in an application form, as they would have no previous jobs on their application form. It also means that Starbucks gets only the information that they wanted, as they are put on the application form. ...read more.


This means that the number of applicants has to be cut down more during shortlisting and the best way to do that would be to make the job specification as detailed as possible. The Internet is better for advertising jobs, as it can be updated faster. When the job description and person specification are completed, they might have to be sent to a newspaper, and they might have to wait until the next day before the advertisement would be put in. There would also been a fee that they would have to pay when they want to put a poster up or if they want to put an advert in a newspaper. The cheapest way to do post vacancies would be to post it on their own website. It would also make it possible for people to apply for the position online. Starbucks could have a questionnaire that can be filled in online which could replace some of the assessments that would be done in person. ...read more.


It also gives them a first hand experience of how the business works. Unfortunately, if the trainer has any bad habits in the business or takes any shortcuts, they could be passed onto the new staff he is training. If a barista does not have many qualifications, or does not have many business skills, then they can also go on some of the courses offered by the SSC, such as the computer skills course or the conflict resolution course if they hope to become a manager at some point in the future. If there are people who work in Starbucks who have a major interest in coffee, they might go on the 'coffee education' course, so that they can find out more about coffee. This would be useful for managers, as it means that they will understand their project better. In addition, if a customer wanted to know more about the coffee they are using, they would be able to ask the staff and get some information from them. ?? ?? ?? ?? Tam Paul-Worika Business Studies ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Case Studies and Analysis section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Case Studies and Analysis essays

  1. PEST is a planning tool which is used by a business to evaluate and ...

    This means that Ginsters will need to ensure that they have sufficient advertising and their advertisements are targeted at their target market so that their limited edition Turkey Bacon Cranberry Pasty so that Ginsters can make the maximum possible profits from selling this product whilst it is on the market

  2. The main purpose of this research is to know and analyze whether the Olympic ...

    For this reason most of the retailers within UK are trying to offer different types of products related to the games in order to sale their products and get profits. In order to promote their brand image the retailers should give more importance to the home customers than to the foreign customers.

  1. SWOT and Pestel analysis for Carlton Forum leisure centre

    Increase in licensing fees. -3 -3 -9 If licensing fees were set to raise it would make a very negative in pact with the industry, especially public sector leisure facilities such as Carlton forum as funding for the public sector is already at a very low pint.

  2. The Theory of Scientific Management.

    Waitrose offers challenging career paths which relates to Herzberg's motivational factor of having the opportunity for advancement. As the company allows their employees to work to achieve this they gain a sense of personal growth in a job.

  1. Financial Feasibility of Opening A Business

    This leads me to believe that the people of Ballymena and the surrounding area would more than welcome a change of environment from the usual pub and recreational atmosphere. Secondary Research Secondary research (also known as desk research) involves the summary, collation and/or synthesis of existing research rather than primary

  2. Business Studies Company Recruiting

    Residential Cluttons is one of the leading firms for residential services, they advise buyers and sellers of homes, houses and flats on their profitable sale, rental and letting management. Clutton's residential services include: * Development. These include the purchasing and disposal of land and buildings for residential development from small

  1. I am going to carry out an investigation into S Parton Construction Ltd. I ...

    Some (such as students) live in rented apartments therefore work to these buildings cannot be made without the owners consent. It is therefore important that Mr Parton is located in a residential area where there are many owned houses. (See appendix 2). House prices are also another factor in where Mr Parton is located, all be it a minor one.

  2. Visual merchandising and Staff Training.

    Colors, lighting, textural elements and arrangement to tell a story or set a scene enhance the communication in ways that entice the customer on deeper levels, creating a lasting impression and encouraging purchase. Mass Display Mass display is a visual merchandising technique that groups a large quantity of merchandise together in one place to attract attention to it.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work