• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Recruitment and training at Starbucks

Extracts from this document...

Introduction

Recruitment and training at Starbucks Induction training is a process where a business teaches its new employees how the business works. One benefit of this is that it is a good way to provide the new staff with the general information of the business, such as health & safety, security, personnel and the departmental systems. This improves the employees' understanding of the business, which can increase motivation in the business. Another benefit is that the new employees can contribute to the business more quickly, as they would already know how the business works, and what their role is in the business. The level of experience required for a store manager would be greater than it would be for the barista position. The barista position could be a first job for people, so it would be better for them to fill in an application form, as they would have no previous jobs on their application form. It also means that Starbucks gets only the information that they wanted, as they are put on the application form. ...read more.

Middle

This means that the number of applicants has to be cut down more during shortlisting and the best way to do that would be to make the job specification as detailed as possible. The Internet is better for advertising jobs, as it can be updated faster. When the job description and person specification are completed, they might have to be sent to a newspaper, and they might have to wait until the next day before the advertisement would be put in. There would also been a fee that they would have to pay when they want to put a poster up or if they want to put an advert in a newspaper. The cheapest way to do post vacancies would be to post it on their own website. It would also make it possible for people to apply for the position online. Starbucks could have a questionnaire that can be filled in online which could replace some of the assessments that would be done in person. ...read more.

Conclusion

It also gives them a first hand experience of how the business works. Unfortunately, if the trainer has any bad habits in the business or takes any shortcuts, they could be passed onto the new staff he is training. If a barista does not have many qualifications, or does not have many business skills, then they can also go on some of the courses offered by the SSC, such as the computer skills course or the conflict resolution course if they hope to become a manager at some point in the future. If there are people who work in Starbucks who have a major interest in coffee, they might go on the 'coffee education' course, so that they can find out more about coffee. This would be useful for managers, as it means that they will understand their project better. In addition, if a customer wanted to know more about the coffee they are using, they would be able to ask the staff and get some information from them. ?? ?? ?? ?? Tam Paul-Worika Business Studies ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Case Studies and Analysis section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Case Studies and Analysis essays

  1. NHS change management

    His model of culture gives the leaders and managers powerful tool in front of the organizational culture and the process of understanding the existing culture and for implementing new cultures. In Schein's cultural model culture is the design of basic assumptions by individuals and group of individuals which lie behind their values and beliefs.

  2. PEST is a planning tool which is used by a business to evaluate and ...

    This PEST factor may affect Ginsters because they will need to think about who they are targeting their products at. This is because Ginsters will need to think about the fact that a vast number of the people in the UK are elderly, this means that Ginsters should aim to increase brand awareness for elderly people.

  1. The main purpose of this research is to know and analyze whether the Olympic ...

    The experimental research design is best suited for the quantitative research method and the non-experimental research design is more suitable to the qualitative research method. 3.6 The Case study chosen According to (Jennifer Rowley, 2002) the case study is considered as one of the best method to gather the essential information related to the research work.

  2. SWOT and Pestel analysis for Carlton Forum leisure centre

    * The health and safety act. * Trading restrictions. 2.2.6 Environment: * Minimising the use of resources by reducing carbon foot print. * Bad weather conditions * Planning permission. * Environment friendly products. * Planning permission. 2.3 influence matrix Environmental Influence on industry (A) Influence on business (B) A x B Justification Minimising the use of resources by reducing carbon foot print.

  1. The Theory of Scientific Management.

    Theorist: Elton Mayo Theory name: The Human Relation Approach Mayo believed that workers are not just concerned with money but could be better motivated by having their social needs met whilst at work. This was something that Taylor ignored. His theory focused on managers taking more of an interest in

  2. Business Studies Company Recruiting

    * Financing, this service can be further broken up into: o Residential mortgage borrowing for owner-occupiers o Second or multiple property financing o Investment property loans including buy-to-let o Loans for short leasehold properties o Lending on unusual property o Bridging finance o Borrowing in a company name or trust

  1. I am going to carry out an investigation into S Parton Construction Ltd. I ...

    The higher the house prices the more likely it is for owners to have work done to their houses. The lower the house prices the more likely it is for owners to move house. (See appendix 4) Financial and non-financial factors There are other factors which have helped S Parton choose to locate his business here.

  2. Visual merchandising and Staff Training.

    Race Track 1. The major customer aisle begins at the entrance, loops through the store and returns customer to the front of the store 2. Used in departmental stores such as-: Shopper?s Stop, Ritu Wear. Elements of Design Visual merchandising's main purpose is to attract and engage customers to sell products.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work