• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Recruitment & Selection

Extracts from this document...

Introduction

Recruitment & Selection The quality and contribution of a company's workforce is the most important determinant and influential factor in the success or failure of organisational objectives. Therefore Marks & Spencer must have an efficient recruitment and selection procedure to ensure the highest quality of employees. This is especially imperative for national retailer Marks & Spencer as the business is operating within a labour-intensive sector of the economy. In recruiting staff there are key recruitment documents the main ones being the following: Recruitment Document Features Job application * Information about the applicant regarding personal attributes, qualifications, experience and so on * Will be compared with the person specification Curriculum vitae * Personal details * Education * Qualifications * Work experience * Interests * Ambitions Letter of application * It is a brief and concise straight to the point recruitment document * It should have non-grammar, punctuation and spelling mistakes * Split into three main paragraphs * 1st being how and why the applicant is applying for the job * 2nd the applicant's personal details * 3rd reasons why applicants want job and to work for the company The various factors to be considered when planning to fill a vacancy are the following: Person Specification This is sometimes referred to as a personal profile providing the necessary standard to do a job efficiently. ...read more.

Middle

In the progress of the interview the interviewer aim should be to investigate and delve into the candidates' background and find out all relevant information and their experience. The information is more likely to be provided if the interviewee is put at ease and is comfortable so, every effort should be made to avoid intimidating the candidate. Another factor for the Marks & Spencer Human Resources manager to consider is to allow the candidate to do the majority of the talking. Therefore the manager can evaluate the candidate by listening and observing body language. Clues about honesty, personality and levels of confidence can be gained from body language. A factor the must be regarded as important is that all candidates must be interviewed before a decision is made thus allowing all short-listed candidates an opportunity to express themselves accurately. The following are considered good techniques and factors to be considered when interviewing: * A seating arrangement beneficial to both parties for example one that does not put sunlight in the candidates eyes or the chair is lower than the interviewer * A warm welcome of the candidate is essential to start the process positively * If there is an interview panel then an introduction is required * The purpose and structure of the interview must be explained so as to allow the candidate the knowledge of what to expect * If any background information is ...read more.

Conclusion

This document is submitted to Marks & Spencer Human Resources Department after the applicant has done careful preparation of the document. An advantage of curriculum vitae is that the Marks & Spencer as the prospective employer can gain an insight into a candidate's details. Any information that may persuade Marks & Spencer to grant an interview is most likely to be included in a Curriculum Vitae (CV). The corroboration of what has been claimed by the applicant can be confirmed by at least two referees one of which a character and work reference therefore providing a useful tool in terms of value and skills the candidate can offer the prospective employer. Letters of application are useful as it is a letter from the prospective employee explaining why in their view they are the most suitable candidates for the job. The value of a letter of application is illustrated by the fact that it is structured in the way the applicant believes is appropriate supporting the view that it is a useful selection tool. The constraints are that when used as an assessment method a person of good letter writing abilities will be selected with not necessarily the most suitable candidate. The letter writer may leave out important information although; the subsistence of Curriculum Vitae can solve this problem. It is debatable whether these shortcomings are significant as employers as shown by the frequency of their use expressly request them. ?? ?? ?? ?? Urmila Thurairatnam Human Resources JHS 1 ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level People & Operations Management section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level People & Operations Management essays

  1. Marked by a teacher

    Roles and Responsibilities of Staff Members at McDonalds.

    5 star(s)

    Another method of informing an applicant that they have achieved a position is by informing them at the interviewing process to go back to the restaurant at a certain date, the problems with this is that the candidate may forget to turn up, also the manager and assistant manager may

  2. recruitment and selection

    the applicants will be familiar with the business and they will also be known by the business meaning there will be no need to assess the strengths and weaknesses of a staff member. There is a risk of employing an outsider as they are only desirable on paper.

  1. Recruitment. Identify how two organisations plan recruitment using internal and external sources.

    Salary and wages must be determined on experience and skill not on any other factor such as gender. The Disability Discrimination Acts 1995 and 2005 make it unlawful for a disabled person to be treated less favourably because they are disabled, unless there are very good reasons, for example Tesco

  2. Recruitment. I am writing this report to describe how each organisation plans and conducts ...

    Advertising on their website saves a lot of money for Jurys innss and also if candidates apply online admin costs are reduced. Also the company can put a lot of information on the website compared to newspaper adverts and candidates can get a real taste for the company's culture.

  1. Teamwork. There are several reasons why a business may organise their staff into teams. ...

    I am now going to look at the management style of, England's football team manager; Sven-Goran Eriksson to illustrate the elements of management previously discussed in this section. Sven-Goran Eriksson is an effective team leader, as he displays Mintzberg's 10 managerial roles: 1.

  2. The main aim of this research is to evaluate the information on the human ...

    Human resource planning system Human resource planning system have the following elements for the planning. * The total organizational objectives * The business environment * Giving the manpower needs * Evaluating the man power supply * Matching the man power supply demand factors 2.14 Human resource planning process The objectives

  1. I will be producing a report detailing the factors the factors that Mobile Communication ...

    Managing workload is a way to make money for the company. If an employees reduce the workload it takes to achieve a certain level of productivity, the overall level of productivity can increase without pushing workloads of the point where stress become a problem. Discipline in every organisation are different.

  2. M1 - Assessment of how managing the human, physical and technological resources can improve ...

    they will not be served very well and not given much help concerning their shopping. For instance, if all of Marks & Spencer?s employees? in the store serves customers only in fitting rooms then there would not be enough employees on the store floor which will lead to a real untidiness and muddle in the store.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work