• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Sainsbury's communication methods.

Extracts from this document...

Introduction

Sainsbury's communication methods People working in different functional areas have to communicate with each other in order to achieve the same objectives but they also need to communicate with other range of individuals and organisations, including their customer's, competitors and their suppliers as well as their own employees. Good communication within a business is essential because it effects the operation of the business. The purpose of communication is: * Passing on information * Giving instructions * Making checks & receiving feedback * Negotiation * Confirmation The two main areas of communication that are mainly used in businesses are internal and external. Internal communication is communication that takes place within an organisation, while external communication takes place between the organisation and the people outside the business. All large businesses use information communication technology (ICT) to communicate internally and externally. ICT is any equipment or interconnected system of equipment that support all forms of technology used to create, store, manipulate, manage, move, display, switch, interchange, transmit or receive information in its various forms. This has had a major effect on the way communication takes place in the business because they help to play an important role in the effectiveness of communication. ...read more.

Middle

storing the stock database, when an item is sold its barcode is scanned and the product details including price will appear on the screen, after an item is sold the stock level of the item is automatically decreased Paging devices: Sainsbury's staffs uses a small electronic device which lets a person know when they are in need of contact Bulletin boards/ office displays: Messages are put out on notice boards to note other members of staff of any recent news or event taking place e.g. Office party Display product development: This is where people can see and comment on the scheme, this gives them the staff the chance to put their views across Electronic data interchange: This is a network link that allows Sainsbury to pay people within the company electronically without the need for invoices and cheques, this reduces time, paperwork and costs so this method can be use internally and externally. ICT on Sainsbury ICT has had a major effect on Sainsbury because since the technology was introduced it has made the running of the company much easier. Every aspect of their operations uses IT for either monitoring or controlling e.g. Electronic point of sale Electronic data interchange Electronic funds transfer These 3 types of information systems make Sainsbury's living more easily because ...read more.

Conclusion

People also try and hack into computer users and steal information off computers. This can be one of the worst crimes and the most damaging because there could be important information. Health problems: There are health problems (eyesight problems etc.) that can occur when working with computers. The impact of ICT within Sainsbury has been far reaching and dramatic, both internally and externally. The main strengths of this investment have been improved efficiency of not only staff, but also the whole operating process of large stores. What's more, technology has enabled expansion of the customer base, which would not have been possible previously. E.g. Through internet shopping In addition, the efficiencies and cost savings brought about by technology have enabled Sainsbury to become more competitive within the market place. The introduction of technology has also been active in enabling Sainsbury to expand their operations overseas. It has helped communication between staff and management in the UK and abroad. Before the introduction of ICT, establishing contact with stores elsewhere would have been difficult and time consuming. There would have also been communication problems in terms of time differences. E-mails however do not depend on time. Previously it would have been difficult to communicate by phone to distant countries in view of the different time zones and working weeks. Technology has greatly eased such problems. ?? ?? ?? ?? Communications & ICT ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level ICT in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level ICT in Business essays

  1. Evaluate the efficiency of Tesco's stock control methods.

    This enables Tesco to not only monitor their levels of stock on the tills but also on the shelves and even in the warehouses. As each delivery is made it is broken down into different departments that then deal with it individually.

  2. Business Aims and Objectives.

    Access is available only by using a special code. The payment computer communicates with the banks so that money is transferred immediately from the purchaser's bank to the supplier's bank. A computerised acknowledgement is also sent automatically to the supplier's computer.

  1. A description of the use of ICT for internal and external communications of the ...

    The weaknesses of the peer-to-peer system are that it is difficult to administer if there are a great many people networked together, and the system might slow down if people are using the same facility at the same time. They are best suited for networks involving fewer than 20 computers.

  2. customer service with in Sainsbury

    Sainsbury's customer service Customer service is an extra service providing to the customers to stay ahead of the competitors. Proving good customer service means more customers and profit. Customer service consists various ways in which a business looks after its customers and offers pre-sales service, such as providing advice to

  1. Electronic Communication Methods used at Manchester Airport

    Building Management System This is used to monitor and control the condition of items of plant. This can be in the form of keeping the temperature at 21 degrees in a particular area, reading electricity meters and issuing bills or turning half the lights off at a set time to save energy.

  2. The Use of Geographical Information Systems (GIS) And International Technology Transfer by Non-Governmental ...

    GIS represent a promising generation of both traditional and new Information and Communication Technologies (ICT's) in both public and private organisations for Administration and decision-making (for example new database technologies, the Internet). Some commentators explicitly states that the development and use of GIS's is becoming such a generic application in

  1. Business Communication 1-) a-) A Communication process is constituted by the elements

    3-) 2004 Honda Civic Launch a-) Sydney, because it's the biggest city in the country and where everything happens. b and c-) 25/Nov/03 (1 month before Christmas) at 4pm at Darling Harbour Convention Centre. d-) 3 hours duration for the whole launch and attractions. e-) TVs, Mags, Newspapers, Specialized Web Sites f-)

  2. Business communication involves internal and external communication.

    This can be done in several ways, like posting an announcement on the bulletin board, giving out memos, sending it through e-mail, workshops, video tape, newsletters or even voice mail. It all depends on the importance of the message. Every one in the organization should understand the message fully, so

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work