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Snooze cottage - a report on helping Richard and Patricia whether to proceed with buying the new victorian lodge.

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SNOOZE COTTAGE A REPORT ON HELPING RICHARD AND PATRICIA DECIDE WHETHER TO PROCEED WITH BUYING THE NEW VICTORIAN LODGE TERMS OF REFERENCE Patricia and Richard are looking into expanding their business; they currently own a 10 room guesthouse in rural Wales. The business is very successful and uses no type of marketing just word of mouth. They are currently looking to buy an 18 bedroom Victorian lodge, which needs some renovation. They have calculated this process will cost �330 000. This property is closer to the town. Richard and Patricia hope to convert the 18 lodge into a new guesthouse. I have been asked to investigate a possible expansion of business for a Patricia and Richard Wright. I have been asked to produce a report to help them to decide to continue with the expansion. PROCEDURE I have researched fully all the features of this new business venture using a variety of sources. I have decided that these are the steps I' am going to take to write up the report to assist Richard and Patricia in whether or not to go ahead with buying and renovating this new property: This report will include: 1. Issues Richard and Patricia need to consider for the implementation of this new venture. 2. How the relevant information will be notified to those who need to know. 3. Suggested manpower organisation. 4. Outline management planning levels. 5. Details of compliance with laws associated with these of a computer for their business. Background Information Richard and Patricia have both had previous work experience before starting and running own B&B. Richard has worked in his families bakers. His roles were to bake bread and work behind the counter. Patricia has worked in her family run B&B for many years so has had experience in running B&B's Advantages and Disadvantages of the new business Findings Snooze Cottage is a 10 room guesthouse aimed at the more disconcerning guest with a range of single , double and en-suite accommodation of the highest standards. ...read more.


Functional Areas of the Snooze Cottage Organisation As you can see from the organisational chart of Snooze Cottage there are different areas of an organisation and each area has its own role or responsibility. Within Snooze Cottage there are six functional areas: 1. Catering: Pauline is a cook and Jacqui responsible for the daily food preparation and kitchen chores. 2. General Maintenance of the Hotel Grounds: David is the handy Man and Mal is the grounds Keeper, his responsibilities are to maintain the hotels Half acre grounds. 3. House keeping: Hazel is the hotels House Keeper and ensures the guest house runs smoothly. Jean the Chambermaid is employed on a part time basis to ensure all the laundry and room preparation is complete for new guests. 4. Bookings: I think Richard should take bookings because he has worked behind a bakery counter and hence has probably developed good customer relations. 5. Management: Richard and Patricia take care of the day to day running and management of the B&B. Looking at the organisation chart of Snooze Cottage and considering Richard and Patricia are considering purchasing a new property I would recommend hiring some new staff for the new premises. These are the staff I would recommend hiring: 1 Chef 2 Kitchen Assistants 1 Handy Man 1 House Keeper 2 Chambermaids 1 Gardener 1 General Manager This is my Suggested organisation Chart for the new property. I have recommended these new staff because there are 18 rooms in the new lodge and because ultimately there will be more customers, so therefore they will need more staff to cope with the customers needs. Functional Areas of the new organisation I believe to manage and run second premises and to make it success I think Richard and Patricia should hire a general manager to take care of the day to day running of the business. The House keeper will report to the general manager and the accountant will work along side the manager. ...read more.


This means the chair must be easy to adjust, it should be able to adjust its height and back rest. When working at a computer you fore arms must be parallel to your thighs and your back should be straight. Your wrist should sit comfortable on the edge of the Keyboard. To avoid glare and reflection of your VDU the screen should tilt 5 degrees upwards. You should rest your hands from typing every 10 or so minutes. Computers do give off some radiation but it is not considered to cause health risks. Companies should provide eye tests for all employees using computers. Data protection act Information should be regarded as being held for specific purpose and should not be used, without appropriate authorisation, for other purposes. Access to information should be confined to those authorised to have it for the purpose for which it was supplied. The amount of information collected and held should be the minimum necessary for the achievement of a specified purpose. In computerised systems which handle information for statistical purposes, adequate provision should be made in their design for separating identities from the rest of the data. There should be arrangements where by a subject could be told about the information held concerning him or her. The level of security to be achieved by a system should be specified in advanced by the user and should include precautions against the deliberate abuse or miss use of information. A monitoring system should be provided to detect violation of the security system. In the design of information systems, periods should be specified beyond which information should not be retained. Data held should be accurate. There should be machinery for the correction of inaccuracy and updating of information. Care should be taken in coding value judgements. Conclusions More staff will be needed to run the new business. There will be a bigger organisational structure. The cost of buying and renovating will cost �330 000. Some kind of computer system could be used to process payroll information and some kind of booking system could be introduced. Recommendations ...read more.

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