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Stakeholders influence

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Introduction

Introduction In this part of the assignment I have been asked to describe the different stakeholders in my organisations which are Puma and Olympus Leisure Centre in Haywards Heath. Also I need to explain how they influence the purpose of the organisation. A stakeholder is somebody who has in interest in a specific business. The main interest of the stakeholders is to see how the business is run, how decisions are made and its financial position. Each stakeholder has different expectations of the company and this will depend of their position in the company. Example of stakeholders: * Banks * Employees * Managers * Directors * Trade Unions * Shareholders * Suppliers * Customers * Competitors * Financiers Stakeholders can have direct or indirect impact on the running of the business. Stakeholders are presented in three different ways, this include: * Individual * Groups * Institutions Other difference between different stakeholders is whether they are external or internal. An internal stakeholder is someone like employees; employees are employed and paid by the company. External stakeholder is someone like competitors, even having impact in the business, they are not part of the company and they are not paid by business. Also the government can be classified has an internal or external stakeholders depending on the business's sector. For example in a public business the government will be an internal stakeholder because they fund and run that business but in a private business it is different, government is only an external stakeholder because the business is owned by private individuals. ...read more.

Middle

Sometimes when the suppliers don't provide a good services this can put in risk the organisation's activity. For example Olympos has a big demand on tanning services, if San Tropez Tan didn't supply them on time they would probably need to put their customers on the waiting list and they will just go to other place where they can be provided with the service straightway. Supplier's expectations are: * Supplying a business with success * Having plenty of orders * Having a good relationship with the business so that can be easy when they need to work together. Government Internal Olympos leisure centre is funded and run by the government to more precisely by Mid Sussex District Council. In this case the government is a internal stakeholder because of that reasons and because Olympos is in the public sector. Government's responsibilities: * Running the business * Funding the business * Make sure they provide good and enough products and services to the community around The government has a direct impact on the business's running since they fund and run the business. Without the money from the government the Leisure Centre wouldn't exist. Even sometimes when Olympos wants to provide a new specific service that the clients suggested, the government might not agree because of lack of funds, so this can disappoint some clients and obviously these customers will find another place where they can be provided with that. ...read more.

Conclusion

Puma has employees around the world so they all contribute for the company's success. Employees' responsibilities are: * Make sure the public get a good impression of the company * Maximise the company's profit * Produce quality of work * Make sure they maintain the standards of production Employees have a direct impact on the company, since the work is done by them; if for example they start a strike in one of the factories Puma will be affected. Employees' expectations: * Receiving good wages * Being recognize for the hard work * Being treated with Human rights Government External Government is in this specific example an external stakeholder as they don't run and fund the company. However they impose some requirements and laws so this will automatically affect Puma's activity. Government responsibilities: * Make sure Puma is following the law * Ensure that Puma keep equal opportunities * Ensure Puma has all the conditions required for its activity Government has a direct impact on their business activity. For example if the government decide they can't use a type of machinery because it can put the employees at risk, Puma can be really harmed because this would affect their production and obviously their profit line. Government expectations: * That Puma is respecting their decisions * Paying the taxes ?? ?? ?? ?? Diana Garcia Anahita Henry Course code: 09430FBA31A Unit 1: Exploring Business Activity P2 1 September 2009 ...read more.

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