• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Stakeholders of Tesco and Demelza house

Extracts from this document...


Unit 1 P2 Introduction A stakeholder is anyone with an interest in a business. Stakeholders are individuals, groups or organisations that are affected by the activity of the business. In this task I am going identify the different stakeholders for the two different organisations I have chosen to research, them being Tesco and Demelza house. I will be outlining why each of the stakeholders are interested in the business, what they want from the business and how they influence the business. I will obviously be outlining this for both of the businesses I have chosen to research. I will explain the stakeholders of Tesco first then move onto Demelza House. Tesco Tesco states that it is a caring company and concerned it does the right thing for all of its stakeholders. They promise to listen of everyone involved in their company and act on any concerns which are raised. Here are the main stakeholder?s Tesco work with: Customers Customers are external stakeholders and have a stakehold in the company operating well. The reasons being having a pleasant place to shop with reasonable prices and a good variety of merchandise makes them more inclined to use the stores. They influence the business by using the stores to shop which in turn increases profits for the company. Tesco keeps customers interested in being stakeholders by listening to their complaints and concerns; it is in their interest to have happy customers who want to spend money in their stores. ...read more.


The community would have a say in the running of a store like Tesco with things such as noise, for example late night deliveries and work expansion projects. Local people within the community who enjoy the experience of shopping at Tesco would increase sales for them by recommending the store to family and friends. Tesco also plays an active role in community projects such as computers for schools which improves their aim to be a respected company within the local community. Employers The employers of Tesco are internal. Tesco invest a lot of time in employing the right people for their broad range of roles. They want to expand their business and put a lot of time and energy into choosing the correct people which is obviously very important for Tesco. They want to employ people who have the best interest of the company in mind and will commit to making Tesco a success. Once employed Tesco as an employer offer training to improve their employee?s full potential and offer promotion to conscientious employees. Tesco?s core element of their business is quoted as ?applying a collective knowledge to meet customers changing needs?. This supports the effectiveness of employing the right people for the job as this creates success for the store. Trade unions Trade unions are an external organisation not connected to Tesco in anyway, they are purely there to support employees and staff. Employees of Tesco can if they want to become members of a trade union. ...read more.


Suppliers The suppliers sometimes donate equipment and supplies to enable the charity to operate efficiently. They can influence the running of the charity if the equipment is faulty or very expensive. If supplies are delayed in delivery this can also have an adverse effect on the running of the charity and the services it aims to provide. The suppliers have little interest in the success of the charity as goods are ordered in small and intermittent quantities, although it could increase their standing in the community if goods are donated. Patrons Patrons are indirect stakeholders who raise the profile of the charity. They help with fundraising and sometimes have an interest in a particular charity having had a relative or friend who has needed support from the charity to which they are a patron. They want see the charity succeed its aims and objectives so they can provide a good service to many more people the trustees can influence this success just by lending their name to the charity. Trustees The trustees are direct stakeholders, they offer their skills and influence to the charity. The board of trustees help select members of the management team to work at the charity; they are made up of professional people many holding OBEs from all walks of life such as financial investors, doctors, and former diplomats. They offer their services so the charity can operate as efficiently as it can, they can influence who works there and which services if offers so they probably are the most influential people involved with the Demelza House. Liam Wheeler Miss Johnston ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Case Studies and Analysis section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Case Studies and Analysis essays

  1. Marked by a teacher

    Aims of tesco

    5 star(s)

    Tesco have also expanded its expertise into other retailing services in order to continue to maximise profits. Tesco reported an 11.8% rise in underlying annual profits for 2007 to �2.846Bn. Tesco opened 139 stores in the UK alone since last year and is continuing to grow with another 150 planned

  2. Marked by a teacher

    Ownership, stakeholders and organisation in Tescos and Oxfam.

    3 star(s)

    This is with both existing and potentially new clients with whom they will target, initiate and develop business relationships. To identify new market opportunities, talking the lead on constructing robust and successful business proposals that secure new contracts and long term client relationships for the Trust.

  1. Identify and describe a selected case significant stakeholder influence over a business. (P2)

    The launch revised livestock specifications including improved animal welfare requirements and the use of Key Welfare Indicators (KWI) to track Marks and Spencer where highly Commended in the RSPCA's Alternative Award on Food Animal Welfare. They also received an award by Compassion in World Farming for investment and Innovation in

  2. NHS change management

    A blurry sense of leadership within the NHS was leading to confusion internally, causing friction between staff and management. A clear vision seemed to be obsolete within the leadership which has led to uncertainty within the organization. Management and leadership in health care involve an individual's efforts to influence the behavior of others in providing direct, individualized, professional care.

  1. For this coursework I will produce a portfolio of work investigating the factors that ...

    Tesco standard product * Lower sodium - either containing 10% less sodium than a Tesco standard product or they are already a low sodium product * Reduced sugar - no more added sugar than a Tesco standard product * Clear labelling -easy to identify nutrition information on the front of

  2. PEST is a planning tool which is used by a business to evaluate and ...

    This PEST factor could also be significant to Ginsters as it could directly affect their ability to achieve the aim / objective of meeting stakeholders needs, this is because Ginsters will be providing a variety of ways that customers can buy their products.


    If the within-str?tum v?ri?tion is sm?ll ?nd the between-str?tum v?ri?tion is gre?t (e.g., rur?l stores ?ll h?ve the s?me needs, but rur?l stores h?ve different needs th?n urb?n ones), the m?n?ger might develop sep?r?te str?tegies for e?ch str?tum. The ?c?demic rese?rcher likewise would postul?te ? richer theory incorpor?ting the str?t?

  2. The main purpose of this research is to know and analyze whether the Olympic ...

    Without the participation of the individuals there is no possibility to continue any aspect. The emotions and the opinions of the public in UK are the most important aspects which will give more benefits to the retailers in that country because most of the profits are based on the local people or visitors than that of the foreign visitors.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work