Suitably qualified staff may be recruited or trained within the organisation to have the right level of skills when they first join the business. At XMA computers, they need to have enough staff to meet demand

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Sundas Mahmood         Unit 2 – Mr Roberts        06/10/2009

Pass 1

Staffing to meet changing business demands

Suitably qualified staff may be recruited or trained within the organisation to have the right level of skills when they first join the business. At XMA computers, they need to have enough staff to meet demand but not too many as they would be wasting money on their wages. They also need to pay for staff training and sick pay. During the holidays, such as Christmas, XMA need to hire more staff as retailers will want to buy more products for the sale season.

Coordination of team resources to meet targets

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As well as making sure that individual employees are managed within the organisation, it is essential that resources are used effectively within terms to meet company targets that are set.

At XMA all employees need to work together to make the business successful. The people receiving and sending out calls need to have good teamwork skills to work with those who organise and dispatch the orders. This helps the business become successful in taking and delivering orders on time.

Monitoring of team performance

Coordinating a team is likely to mean that a company knows what employees should be doing ...

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