System design for Hollywood Nights Video Rental

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Angelo Parla

Hollywood Nights

Video Rental

INTRODUCTION

The company name is Hollywood Nights. It is a small business solely located in Enfield, North London, with no other branches. The business allows its customers to hire out a variety of films. It is a relatively small shop and has approximately 300 members who live in and around the town of Enfield. As the local population is ever increasing in the popular area, it is attracting more and more customer, with its customer base increasing every year.

The shop is owned and managed by Gary Lane. He set up the business two years ago and has two other staff working in the shop on a part time basis.  Films can be rented for £3.50 a day.

The store is open 7 days a week, and its opening times are 10 am to 10 pm on Monday to Saturday, and on Sunday they are 11am to 10 pm.

Statement of the Problem to be Solved

With its increasing customer the store has found that it has had trouble with the amount of data that has to be handled manually through paperwork, thus it requires a system that can hold all customer details, a system, which the store can view all titles currently held by the store, and where the store can track customers that have not returned their rented purchases by the due back date. Searches will also be needed to be made to find a customer and/or to find a particular title; this will do through the keyboard through a simple graphical menu. The required information will be output directly onto screen or paper, this is in order to lessen waiting times for customers, and to become more efficient by reducing the likelihood of costly errors occurring.  

The system both old and new is needed to:

  • Keep track of members and their details.
  • Keep track of the number of videos each member of staff rents out to customers.
  • Have a listing of all the staff in the shop
  • Have a list of all the videos in stock
  • Have a list of all the videos rented
  • Enable a showing of which videos are rented by which customers
  • Show when the video is due back
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  • Be able to add/delete members, videos and staff

The Current System

Before a customer becomes a member of Hollywood Nights, they have to show proof of ID that they are 18 years of age or above. When the customer has made his or her decision on the film in which they would like to rent, they bring it to the cashier; they then give the cashier their membership card that consists of three-digit number. The information of all the customers has been recorded in a logbook. Here all the relevant information of the customers have been written down, membership ...

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