Tecsave is a supermarket chain. It is an industry dominated by five large firms and currently it is second in terms of its share of the market.

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 Korrin Barley

Tecsave

        Tecsave is a supermarket chain. It is an industry dominated by five large firms and currently it is second in terms of its share of the market. Tecsave began its business in 1947 as a sole trader set up by Robbie Peers. It had just one grocery shop in the Midlands. Tecsave became a private limited company in 1957, by which time the business opened 56 shops all sited in the Midlands. In 1965 it became a plc. By 2002 the company owned 187 supermarkets in the UK.

        In a fiercely competitive industry Tecsave must endure that it is both aware of the actions of its competitors and looking for possible future developments and growth that will help it to achieve top position in the ‘big five’ league table when it comes to market share.

        Future growth will need a range of resources, one of which will be staff. Therefore, recruitment and retention are important issues for the company it expands and seeks to ensure high levels of staff and customer satisfaction. The majority of the staff employed by Tecsave are part time.

        Tecsave is aware that some of their competitors have moved to e-commerce and have established an online shopping service, which allows customers to place and order of their shopping on the internet and then have it delivered to their homes. Tecsave’s own research has shown that there is take up from a wide range of customers and not just the elderly.

        Other areas that are being considered are mini-supermarkets, or convenience stores, and product diversification.

        The directors must constantly monitor the state of the market and the performance of the company, balancing the interests of the different shareholders involved, as they seek to ensure future growth.

        Tecsave is in the tertiary sector. There are three sectors all together:

  • Primary production involves acquiring raw materials. For example, metals and coal have to be mined; oil drilled from the ground; rubber tapped from trees; foodstuffs farmed, and fish trawled.
  • Secondary production is the manufacturing and assembly process. This involves converting raw materials into components, e.g. making plastics from oil, and assembling the product e.g. building houses, bridges and roads.
  • Tertiary production refers to the commercial services that support the production and distribution process e.g. insurance, transport, advertising, warehousing and retail, teaching and health care.

Tecsave provide a service to the public by selling them products and so we say they are in the 'tertiary sector'

        Businesses gain a larger market-share by increasing the sales of their products against competitors. This may involve reducing prices. To win the loyalty of customers and encourage repeat sales, businesses need to be reliable and provide a quality service to their customers. Tecsave are competing for customers all the time to sell their own products. They will be competing with other supermarkets in the surrounding area. It is important that Tecsave keep researching what other supermarkets are doing and doing desk/field research to find out what their customers want. They can then use all this research to compete and expand their business and make it better than the others in the area.

        In 1947 Robbie piers started his one-man business as a sole trader by buying a small shop and buying small groceries to sell.   There are many advantages and disadvantages to having a one-man business, or being a sole trader:

Advantages

  • The firms are usually small, and easy to set up.
  • Generally, only a small amount of capital needs to be invested, which reduces the initial start-up cost.
  • The wage bill will usually be low, because they're a few or no employees.
  • It is easier to keep overall control, because the owner has a hands-on approach to running the business and can make decisions without consulting anyone else.

Disadvantages

  • The sole trader has no one to share the responsibility of running the business with. A good hairdresser, for example, may not be very good at handling the accounts.
  • Sole traders often work long hours and find it difficult to take holidays, or time off if they are ill.
  • Developing the business is also limited by the amount of capital personally available.
  • There is also the risk of unlimited liability, where the sole trader can be forced to sell personal assets to cover any business debts.
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When Robbie Piers decided to expand his business to a partnership. He registered his business and made a contract called a deed of partnership, This states the type of partnership it is, how much capital each has contributed, and how profits and losses will be shared.

Advantages

  • The main advantage of a partnership over a sole trader is shared responsibility. This allows for specialisation, where one partner's strengths can complement another's. For example, if a hairdresser were in partnership with someone with a business background one could concentrate on providing the salon service, and the other on handling ...

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