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Tesco, Amazon, and Pets at Home

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Introduction

In this assignment I am going to see the similarities and differences between these three organisations Amazon, Tesco and Pets at Home. Tesco, Amazon, and Pets at Home The logistics processes which all three of these organisations use are: * ROAD * RAIL * WATER * AIR With these process goods are able to be transported in Europe and globally Tesco, Amazon, and Pets at Home all have a warehouse where they store the goods for customers that order over the internet, they tend to have their storage near the motorways so they are able get the goods straight on the road and so that the goods can arrive on time, they also have it on the motorways because it is cheaper. Storage warehouses are very important to these three organisations because without storage warehouse these organisations would have no where to put the products Comparison & Differences between the three organisations Comparison & Differences Amazon Tesco Pets at home explanation Transports goods worldwide They are able transport goods to other country then UK and customers from other country can order products from them. Having the own branded products They sell the own brand products like Tesco sell the own branded products. Sourcing from UK & global Sourcing means that getting products from the country your in or from a different country then yours. ...read more.

Middle

create an account because if customers find a product that they would like to order but then find out that they have to pay a fee to register then this will put them off in purchasing that product so for this reason Amazon and Tesco offer their customers to create an account for free. * Amazon and Tesco both allow their customers to purchase goods and get it delivered to any house they want, which is an big advantage for many customers as it allows them to order products from their own credit card and get it delivered to one of the friends or relatives house where's some organisations only allow customers to purchase products but only get it delivered to the credit card holders house. * Both organisations offer a website where customers can navigate it easily and find products that they looking for, they also offer a website where customers find it enjoyable to surf on and also make it easy for them to make purchases * Amazon and Tesco offer an after sales service to the customers who purchase any products, they offer this service because they want their customers to have a peace of mind so if the product gets faulty within 30 days the customers can return the product to get it repaired or to get a refund, Amazon and Tesco also offer this service because it is by law that they offer some sort of after sales service on electronic products purchased by customers. ...read more.

Conclusion

* Amazon offers a service where customers can sell second hand or firsthand products on Amazon's website at a price that they desire where Tesco is don't allow customers to sell their products on their website. * Amazon has a different website design to Tesco, such as the layout, picture and word size is different to Tesco; also their target audience is different. Also their websites structure is different. * Tesco sells service such as pets, car and house insurances where's Amazon don't sell these services. * Tesco offers a service where customers can reserve a product online and then collect it in a local Tesco store where's Amazon does not offer this service because they don't have any retail shops in UK. Tesco's customers have a big advantage when it comes to ordering products because Tesco customers can reserve a product online and then collect it the next day where's Amazon's customers have to wait to receive their product because Amazon don't have a service where customers can reserve online. * Tesco has a service where customers can purchase a product from Tesco's website and then pay it later at the top of a small amount of fee, Amazon don't offer this service yet where customers can order products then pay for it later. This is a big advantage for customers who shop at Tesco because they can order a product then pay for it later. ?? ?? ?? ?? Said Ali M2 Unit 41 Said Ali ...read more.

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