• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Tesco, Amazon, and Pets at Home

Extracts from this document...

Introduction

In this assignment I am going to see the similarities and differences between these three organisations Amazon, Tesco and Pets at Home. Tesco, Amazon, and Pets at Home The logistics processes which all three of these organisations use are: * ROAD * RAIL * WATER * AIR With these process goods are able to be transported in Europe and globally Tesco, Amazon, and Pets at Home all have a warehouse where they store the goods for customers that order over the internet, they tend to have their storage near the motorways so they are able get the goods straight on the road and so that the goods can arrive on time, they also have it on the motorways because it is cheaper. Storage warehouses are very important to these three organisations because without storage warehouse these organisations would have no where to put the products Comparison & Differences between the three organisations Comparison & Differences Amazon Tesco Pets at home explanation Transports goods worldwide They are able transport goods to other country then UK and customers from other country can order products from them. Having the own branded products They sell the own brand products like Tesco sell the own branded products. Sourcing from UK & global Sourcing means that getting products from the country your in or from a different country then yours. ...read more.

Middle

create an account because if customers find a product that they would like to order but then find out that they have to pay a fee to register then this will put them off in purchasing that product so for this reason Amazon and Tesco offer their customers to create an account for free. * Amazon and Tesco both allow their customers to purchase goods and get it delivered to any house they want, which is an big advantage for many customers as it allows them to order products from their own credit card and get it delivered to one of the friends or relatives house where's some organisations only allow customers to purchase products but only get it delivered to the credit card holders house. * Both organisations offer a website where customers can navigate it easily and find products that they looking for, they also offer a website where customers find it enjoyable to surf on and also make it easy for them to make purchases * Amazon and Tesco offer an after sales service to the customers who purchase any products, they offer this service because they want their customers to have a peace of mind so if the product gets faulty within 30 days the customers can return the product to get it repaired or to get a refund, Amazon and Tesco also offer this service because it is by law that they offer some sort of after sales service on electronic products purchased by customers. ...read more.

Conclusion

* Amazon offers a service where customers can sell second hand or firsthand products on Amazon's website at a price that they desire where Tesco is don't allow customers to sell their products on their website. * Amazon has a different website design to Tesco, such as the layout, picture and word size is different to Tesco; also their target audience is different. Also their websites structure is different. * Tesco sells service such as pets, car and house insurances where's Amazon don't sell these services. * Tesco offers a service where customers can reserve a product online and then collect it in a local Tesco store where's Amazon does not offer this service because they don't have any retail shops in UK. Tesco's customers have a big advantage when it comes to ordering products because Tesco customers can reserve a product online and then collect it the next day where's Amazon's customers have to wait to receive their product because Amazon don't have a service where customers can reserve online. * Tesco has a service where customers can purchase a product from Tesco's website and then pay it later at the top of a small amount of fee, Amazon don't offer this service yet where customers can order products then pay for it later. This is a big advantage for customers who shop at Tesco because they can order a product then pay for it later. ?? ?? ?? ?? Said Ali M2 Unit 41 Said Ali ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Case Studies and Analysis section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Case Studies and Analysis essays

  1. Marked by a teacher

    Aims of tesco

    5 star(s)

    When the set time is up Tesco will analyse their performance and assess whether they have met their target. They will then begin to outline further ideas for improving their sales targets. This includes the number of customers they aim to cater for and need to expand further throughout the

  2. (P4) Describe the Functional Activities and the Independencies of Tesco Plc and Coleraine Borough ...

    Tesco Plc 1. Identification of consumer's needs, which then contribute to the development of new produce. 2. Requirement of more employees for marketing aspect Coleraine Borough Council - Flow of work I am now going to provide three examples relating to the departments within Coleraine Borough Council presenting how they

  1. NETFLIX CUSTOMERS SATISFACTION

    good business str?tegy. ?lso, the rese?rcher will focus on ev?lu?te ?nd ?n?lyze Netflix str?tegy. The rese?rcher will use mixed method in conducting this study. The popul?tion of the study will include Netflix ?dministr?tors ?nd consumers in C?liforni?. The rese?rcher will focus on Monterey ?re?

  2. Disneyland and M&S. I am going to investigate customer service in two separate ...

    access to information and reduces any delay time at the checkout by not having to queue to have this service. Also with customer service you are more likely to gain feedback, this is good because you will find out what areas need improving.

  1. starbucks customer service

    This is why customer is so important. In the following diagram it shows the cycle that good customer service provides: Benefits of existing loyal customers Source: http://www.lboro.ac.uk/well/resources/well-studies/full-reports-pdf/task0514A.pdf Existing satisfied customers are customers which have visited your business previously and are happy with the goods and services in which they have received.

  2. I am going to carry out an investigation into S Parton Construction Ltd. I ...

    Some (such as students) live in rented apartments therefore work to these buildings cannot be made without the owners consent. It is therefore important that Mr Parton is located in a residential area where there are many owned houses. (See appendix 2). House prices are also another factor in where Mr Parton is located, all be it a minor one.

  1. Stakeholders of Tesco and Demelza house

    They want the business to succeed and expand so they can continue to supply and have increased orders for supplies. The suppliers would aim to have prompt payment which is more likely from a thriving business. Investors Investors are again stakeholders; they have no influence on the day to day running of the company.

  2. PESTLE audits for Tesco and the NHS

    always have to know when and what is the state of their economy. Tesco will have to look at employment rate of their customers in all areas, If there is high unemployment then Tesco will have to lower their prices of offer discount because if they don?t they will be

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work