• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

The Alexanders Removal Services is a domestic and office removal firm in London, whose destination is within the United Kingdom and European countries. It is also store items during relocation time

Extracts from this document...

Introduction

1. Abstract When setting up a business, people tend to worry about fund and customers. Then, the business has to face the competition with big corporations and other small and medium businesses. In order to success, the business has to know their competitors and market, so that they can set business plan and strategic plan. Furthermore, the help of external factors are also important, such as IT, legislation and social trend. In this report, the potential opportunity, the impact of information technology and discuss the e-business option. 2. Introduction The Alexanders Removal Services is a domestic and office removal firm in London, whose destination is within the United Kingdom and European countries. It is also store items during relocation time or as customers required. Alexanders Removal Services is a small business, even though they have premises and removal trucks. 3. The business' opportunities Business' opportunity is the chance for the business to attract more customers, expand their company and the brand. If the Alexanders Removal Services want to compete with others businesses, they needed to identify the opportunity to use it. The business is operating within the UK and European countries, so they can expand the destinations as an opportunity. The market within United Kingdom is huge; however, there are many other relocation services. ...read more.

Middle

Then, they have to find human resource by recruiting people, hire premises and vans. These are basic set up for a business. They also have to set out their policies of employee, customers, refund and exchange, sick pay, holiday pay and others. 5. The Important of Information Technology The information technology can advantage the business more than other business. For example, communicate with customers. The website content is how the business communicates with their customers. The clients like to know about the business, its history, existing customers' experience and more. Alexanders Removal Services can add electronic order on the website. Because when customers found their ideal choice, then they do not have to contact the services, they can just make an order online. So, the business received the order, process the paper work and contact the customers to discuss about the destination and discount. Moreover, the business also saves money on labour, as they need less staff to take orders than before. Alexanders Removal Services can send out advertised email to attract new customers. Due to the growth of the Internet, email has become the most popular way to communicate and also save time for both recipients and senders. Hence, email is the best way to communicate between customers and business. Sending advertise email is less expensive than sending leaflet to households. ...read more.

Conclusion

Using the Internet will save the Alexanders Removal Services money of hire staff to taking orders and customer service by phone. With electronic order and online customer service, the quality is the same as doing so by phone. Beside, the business does not have to pay huge phone bill as they have the same service online. 7. Conclusion A small business should consider the opportunity to strengthen the business, introduce the services to many potential customers and use the information technology, which is growing fast. Alexanders Removal Services is one of them. There are many opportunities that the business can do to expand itself, and the useful of the Internet will also help them success in the future. Reference o Allen, S. (2005), Best Business Opportunity 2005. About, Inc., USA [online]. Available at: http://entrepreneurs.about.com/od/businessideas/a/bizopps2005.htm [Accessed on Dec, 2005] o Alexanders Removal Services, (2005), United Kingdom [online]. Available at: http://www.springdigital.co.uk/clients/alex [Accessed on Dec, 2005] o Page 48, The Internet and E-commerce (2005), ACT Education Solution Ltd., Australia [book]. o Page 49, E-commerce in Small Business (2005), ACT Education Solution Ltd., Australia [book]. o Zahorsky, D. (2006), Starting a Small Business 101. About, Inc., USA [online]. Available at: http://sbinformation.about.com/od/bizopportunities/a/startup101.htm [Accessed on Dec, 2005] ?? ?? ?? ?? Name: Nguyen Vu Thanh Thu Date: 24/02/06 AE3 - Introduction to Business Studies - 1 - ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level ICT in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level ICT in Business essays

  1. Marked by a teacher

    business online

    4 star(s)

    The biggest objective for Amazon is to meet the requirements of the customers as the customers are the people who bring their service to Amazon. For Amazon to succeed they need to keep their customers happy and offer them with the high quality goods and services, if Amazon fail to

  2. For my business report I am investigating the Co-op erative society supermarket.

    It is an obvious fact that the Organisational structure of a company can affect its performance, good and bad, internal and external: Internal Factors The business size - As the scale of the business increases, an entrepreneurial structure, and becomes unsuitable.

  1. IBM Global Services: A Brief History

    As a result, Global Services rationalized its offerings by shrinking from an ungainly 2,500 offerings worldwide down to about 100 solution categories that were consistent globally. 3 2405SH01 As Dennie M. Welsh, the first general manager of IGS, said in December 1996: .It is clear we cannot stand still.

  2. Starting a Small Firm.

    The main sections of a business plan include: - the aims and objectives of the business - details of the new product or service being offered - an outline of the existing market details (i.e. size of the market, number of existing competitors)

  1. The Use of Geographical Information Systems (GIS) And International Technology Transfer by Non-Governmental ...

    A true appropriate functional requirement can only be derived with the detailed knowledge of the organisation uniquely possessed by those within the organisation. Sahay and Walsham (1996) identify factors and conditions under which GIS implementation is impeded or enabled, which they term as inhibiting and enabling factors respectively.

  2. I have been asked in this assignment to write a report about Asda and ...

    product is safe and reliable � Providing information about products and being able to give advice � Providing credit facilities where appropriate (allowing the customer to pay over a period of time) � Providing after-sales service- guarantees, spare parts and help lines.

  1. Cadbury Schweppes plc is a confectionery and beverage company with its headquarters in London. ...

    This lets the customers know if they are getting value for money. Also, that the business has reliability, quality and speed of services. This lets the shareholders know that Cadburys are going to create a good quality chocolate, which mean that Cadburys should be able to sell a large amount and make a profit.

  2. An Evaluation of Performance Related Pay and its Viability Within Public Sector Education

    Chapter 3 3.1 Origins and direction of PRP In recent years Linking pay to performance has become an increasingly popular way to distribute wages in both public and private sectors. There are several reasons of the increased attractiveness of the Performance related Pay technique.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work