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This report will be focusing on the different functional areas of a business, i.e. Administration, Finance and Human Resources Task 1

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Introduction

Functional Areas This report will be focusing on the different functional areas of a business, i.e. Administration, Finance and Human Resources Task 1 Functional Areas are the different areas of a firm. Each functional area has a different objective to the next. Sales will be the main turnover part of the business whereas Human Resources (HR) will be the hiring and firing of personnel. Marketing are in touch with the consumer and Finance take care of the money. The different areas include (but are not limited to): Human Resources, Marketing, Sales, Finance, and Administration (also known as Admin) And Customer Services. Task 2 This table shows which Department or Functional Area has the most importance and what they do Department Explanation Activities Importance Human Resources This functional area has the responsibility of using and developing the organisation's personnel in the most productive way. Hiring and Firing, taking interviews. Making sure the employees are happy and, in some cases dealing with pay negotiations and dealing with strike situations Very Important as without HR there wouldn't really be any employees. Without happy employees, there could be strikes etc Administration & IT Services Administration provide the backup needed to run every other department, i.e. ...read more.

Middle

Customer Services Charlton's Customer Services department doesn't actually exist. Complaints are dealt individually with by the manager of each department. Chartlon apparently take complaints very seriously. Big complaints may be dealt with by the Chief Executive of Charlton himself. Any complaints not dealt with by the club may be handed to an independent inspector from the IFC (Independent Football Commission) Bromley Library Human Resources 42 people in total work in the Library which is down from last year The different roles include Group manager, Assistant Director of Education who is the chief librarian and Senior Customer Service Manager. You could argue that the Director of Education, Ken Davis is the head of the library There is a central HR section within the Education and Libraries dept. The HR dept. is mostly training and hiring new All Bromley Libraries put together get an average of about 2-3000 visitors a day so health and safety is important. There is an H&S Executive who visits all the libraries and investigates certain problems Finance It is a legal requirement that Libraries cannot charge for books but libraries can charge money for videos, DVDs and CDs. Their funding includes New Opportunities grants (A Lottery Fund) ...read more.

Conclusion

Can be used for anything and does not have to be formal Can reach the other side of the world in around three seconds. Can be replied to instantly. Can be sent to more than one person instantly Sometimes too informal and can be lost on servers Fax A written document that is scanned and sent across phone lines A letter that can reach the other side of the world in seconds Can get lost on the phone lines. Document may not scan well. Black and white only Notices A kind of memo pinned to a notice board to inform the passers-by Notices can inform anyone about what is going on and it cannot be private May not reach the person(s) you want it to Skype and other VoIP applications It allows you to make free calls to other Skype users and very cheap calls to Landlines and Mobiles. Now, with Skype 2 you can add video to your conversation A cheaper alternative to making phone calls. The call is sent over your broadband connection so is quick and clear. No national or international charges You have to pay (albeit very little) for calls to landlines and mobiles ?? ?? ?? ?? Aaron L. Lovegrove Page 1 09/05/2007 Page 1 of 7 Business Studies Unit 1 Functional Areas Miss Atkinson ...read more.

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