• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

This report will be focusing on the different functional areas of a business, i.e. Administration, Finance and Human Resources Task 1

Extracts from this document...

Introduction

Functional Areas This report will be focusing on the different functional areas of a business, i.e. Administration, Finance and Human Resources Task 1 Functional Areas are the different areas of a firm. Each functional area has a different objective to the next. Sales will be the main turnover part of the business whereas Human Resources (HR) will be the hiring and firing of personnel. Marketing are in touch with the consumer and Finance take care of the money. The different areas include (but are not limited to): Human Resources, Marketing, Sales, Finance, and Administration (also known as Admin) And Customer Services. Task 2 This table shows which Department or Functional Area has the most importance and what they do Department Explanation Activities Importance Human Resources This functional area has the responsibility of using and developing the organisation's personnel in the most productive way. Hiring and Firing, taking interviews. Making sure the employees are happy and, in some cases dealing with pay negotiations and dealing with strike situations Very Important as without HR there wouldn't really be any employees. Without happy employees, there could be strikes etc Administration & IT Services Administration provide the backup needed to run every other department, i.e. ...read more.

Middle

Customer Services Charlton's Customer Services department doesn't actually exist. Complaints are dealt individually with by the manager of each department. Chartlon apparently take complaints very seriously. Big complaints may be dealt with by the Chief Executive of Charlton himself. Any complaints not dealt with by the club may be handed to an independent inspector from the IFC (Independent Football Commission) Bromley Library Human Resources 42 people in total work in the Library which is down from last year The different roles include Group manager, Assistant Director of Education who is the chief librarian and Senior Customer Service Manager. You could argue that the Director of Education, Ken Davis is the head of the library There is a central HR section within the Education and Libraries dept. The HR dept. is mostly training and hiring new All Bromley Libraries put together get an average of about 2-3000 visitors a day so health and safety is important. There is an H&S Executive who visits all the libraries and investigates certain problems Finance It is a legal requirement that Libraries cannot charge for books but libraries can charge money for videos, DVDs and CDs. Their funding includes New Opportunities grants (A Lottery Fund) ...read more.

Conclusion

Can be used for anything and does not have to be formal Can reach the other side of the world in around three seconds. Can be replied to instantly. Can be sent to more than one person instantly Sometimes too informal and can be lost on servers Fax A written document that is scanned and sent across phone lines A letter that can reach the other side of the world in seconds Can get lost on the phone lines. Document may not scan well. Black and white only Notices A kind of memo pinned to a notice board to inform the passers-by Notices can inform anyone about what is going on and it cannot be private May not reach the person(s) you want it to Skype and other VoIP applications It allows you to make free calls to other Skype users and very cheap calls to Landlines and Mobiles. Now, with Skype 2 you can add video to your conversation A cheaper alternative to making phone calls. The call is sent over your broadband connection so is quick and clear. No national or international charges You have to pay (albeit very little) for calls to landlines and mobiles ?? ?? ?? ?? Aaron L. Lovegrove Page 1 09/05/2007 Page 1 of 7 Business Studies Unit 1 Functional Areas Miss Atkinson ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level People & Operations Management section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level People & Operations Management essays

  1. Travel and Tourism. For this task I will script a welcome meeting for two ...

    For groups, the specialists at Disneyland(r) Golf offer 2 types of packages, either for beginners or experts. The golf course may also be privatised for company tournaments. The golf area will suit any of your golfing needs. It is actually a really nice course with 27 holes to play on,

  2. Job Roles at Sainsburys Supermarkets

    skills and abilities that are required to make the product or carry out a task. The team are also likely to be given the responsibility for how they carry out the work and organise it. This enables employees to feel they have more responsibility and they will feel more determined

  1. Evaluation of Human Resources, Physical Resources and Financial Resources

    Evaluation of Technological Resources: When looking at resources which are technological, there are many improvements that can be made in a business. Technological resources would not be hardware; they would fall under the category of software. They are managed in similar ways to other resources to ensure that they are

  2. Private and Public Limited Company

    Of these, beverages bearing the trademark Coca-Cola accounted for approximately 78% of the Company's total gallon sales. Also according to the 2007 Annual Report, Coca-Cola had gallon sales distributed as follows: 1. 37% in the United States 2. 43% in Mexico, Brazil, Japan and China 3.

  1. what is marketing and John Lewis Marketing

    Every John Lewis shop has a team that checks the prices of local competitors, and they also encourage all Partners to discover these 'undersales', and give them a bonus each time they spot a lower price elsewhere. If they miss one, and a customer finds that one of their products

  2. HUMAN RESOURCES MANAGEMENT task 1

    Tesco works hard to meet its customers' needs and that's the only reason Tesco is successful. Tesco has four different store formats, each tailored to customers' needs, and these four store formats are as following: Express, Metro, Superstore, and Extra.

  1. I will be producing a report detailing the factors the factors that Mobile Communication ...

    MC manger give an opportunity to write down goals and objective for the business. This goals and objective could be internal and external. For example MC objective can be internal to reach a certain level of production output, achieve a certain level of employee efficiency or to reduce cost by a certain percentages.

  2. M1 - Assessment of how managing the human, physical and technological resources can improve ...

    sales will eventually increase which would lead to higher profit and increased performance. Equipment of Marks & Spencer and the machinery would increase in productivity as well as the performance and reputation of the business. Marks & Spencer would need to have the latest equipment and machinery in order to carry day to day activities correctly.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work