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Training and development

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P4 Introduction; I will explain ways in which methods of development and training in a selected organisation may be enhanced. The methods of Training and Development; Training and Development can be carried out for a number of reasons, and these are; * Once an appraisal or performance review is carried out, it has shown the weaknesses of the employee, therefore the employee will need to take action and improve on this * To "benchmark" the status of improvement so far in a performance improvement effort * As part of an overall professional development program * To help an employee be suitable for a job role change within the organisation Training and Development is very important as it accommodates the needs of the individual whilst meeting the needs of the organisation. Marks and Spencer create a career planning profile, this enables them to focus on their next target job role, once this is done, the individual can develop a career in this job role to support his/her future ambition. There are 3 types of training, and these are; * On-the-job training; this type of training takes place at work whilst employees are carrying out tasks and activities * Off-the-job training; this type of training takes place away from work, it could be in a different country * External; this type of training can be done ...read more.


Identifying Skills Gaps; The purpose of a Skills Gap Analysis is to identify the skills a person needs but does not have in order to carry out their work effectively. Below are the methods of Identifying Skills Gaps; * Appraisals/Performance review Appraisal involves the review and planning of work performance and training and personal development through discussion between appraiser and appraisee. A performance review is similar to an appraisal, they determine the individuals future at their current job; performance reviews tend to make people nervous. At Marks and Spencer, appraisals or performance reviews take place every 6 months; the employees are given ratings for the skills and competencies they have shown after the last year, and the feedback which is given back to them helps the employees identify how they are performing in relation to the expected technical skills. Once this is done, the line managers and employees discuss and agree on a plan for further development for the following year. All staff have a personal development plan in which they set objectives for themselves based on the feedback from their performance review as this helps them to construct a realistic and focused career path. * Observation This is when employees are being observed by their managers, and from doing this, managers will be able to see whether or not the employee has the right skills for the job. ...read more.


Methods of training and development used in other companies; Asda use 'job ladders', these help the employee plan their career into the future. Some On-the-job training offered at Asda includes; computer based learning, development centres, interactive video learning and open learning workbooks. O2 training and development programme is an intranet based development resource. The approach is flexible and cost-effective, allowing their employees to manager their own learning at their own pace. The intranet based development resource provides; * State of the art learning management systems (Docent LMS) * Personal planning tools and training records * Management tools and reporting * Links to a wide range of information on training and development both within O2 and externally As you can see above, I have researched some of the training and development methods Asda and O2 use, some of the information I gathered is very similar to Marks and Spencers training and development methods, as all three companies have various learning methods that an employee can choose from. The benefits of training and development; Training helps to improve efficiency and also motivates employees to do well. By having well trained and motivated staff, Marks and Spencer has developed a competitive edge over its rivals. The business has recognised that although training has a cost attached to it, it is also an investment for the future. Source: http://www.thetimes100.co.uk/studies/view-summary--the-role-training-development-career-progression--100-271.php 1 ...read more.

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