• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Transcript with Assistant from video shop about record keeping

Extracts from this document...

Introduction

Transcript with Assistant from "Urbanites Videos" This will help me in Project Two, as I now know what the user requires exactly. This transcript is a very important part of the system as it should be designed around the needs of the user. How do you keep records of your customers and stock? Currently, we write down the details of our customers and stock on pieces of paper with about 20 customers on each sheet and keep them in a filing cabinet. What details do you keep of your customers? We keep their addresses, telephone numbers, age, how much money they owe us, and genre preference. What records do you keep of your videos or DVDs? ...read more.

Middle

Customers ask for all sorts of information, including the age restrictions and genres. However, the most common information asked for is the title and price. Do you find that sometimes there is incorrect or missing information on one of your customers? There are often mistakes on the details of the customers and it causes confusion, but if they are noticed, mistakes are generally rectified the next time the customer comes into the shop. How do you find information on one of your customers when you need it in a hurry? We only have one method of looking for information, and that generally takes a very long time, unless you are very lucky and the customer whose details you are looking for is one of the first pages that you pick up. ...read more.

Conclusion

How do you send letters to all your customers? We only send letters when it is unavoidable because it would take far too long to have to write the letters about 350 times and then to have to address all the envelopes. If we do send letters, we only send it to a few customers about seriously overdue videos or DVDs. How do you keep your accounts? We have an accounts book and we write everything in by hand. How do you do your calculations in your accounts book? We use a calculator because it saves time and is easier than doing it by hand. Do you find that there are mistakes in the accounts book? Yes, there are sometimes mistakes in the accounts book, however these are normally rectified or ignored. ?? ?? ?? ?? Lerisna Kassie Page 1 of 2 ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level ICT in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level ICT in Business essays

  1. Business Planning - to open a fish and chip shop.

    A major advantage of being a sole trader is I will retain all the profits. I will have to employ a worker for the business as managing this project all by my self would be difficult and the highest level of customer would not be offered.

  2. The Importance of Keeping Accurate Accounts.

    Community also interested whether business activity is affecting the communities environment. Competitors - will be interested in the financial information which can be freely obtained if PLC so the competitors can stay one-step ahead. Other information maybe published in the press, looking at activities of competitors to think ahead.

  1. My business idea is to open a fish and chip shop.

    I will buy their kits that cost around �25 and their equipment, in return I will display the shop name on the shirts and the kits bags as this method will be a very effective way of advertising and it is giving something back to the community.

  2. The Lies of The Body Shop.

    How is it possible? Who is responsible? Why did it happen? The story started in July 1992 when a twenty five year old futures and options trader, Nick Leeson was sent to Singapore to be a "telephone clerk" for Barings' newly established Baring Futures (Singapore)

  1. Business Studies Coursework - start up video rental and buy shop

    Questionnaire 1. What is your age? 12-14 15-17 18+ 2. How often do you go to rental shops? Every Day Every Week Once a Fortnight Once a month 3. What do you come to rent? Videos DVD Games Accessories 4. How much do you spend when you come to a rental shop?

  2. I am opening a new shop in my local area; this shop is going ...

    Once these have been achieved then I will make the next ones more difficult to achieve and so on. Task 2 Primary and Secondary Research In order for my business to be successful I need to carry out some research.

  1. At present, the owner (Mr Chohan) has a pizza outlet in West Bromwich. He ...

    My second task will be to profile the existing customer base of the shop in West Bromwich and study the similarities to the population profile of Handsworth. Here, I have to study the current customer base in West Bromwich and Handsworth.

  2. Will a game shop in the UK be successful?

    Although it is very expensive to carry out and time consuming, but I believe the results will be more than satisfactory. First of all, I shall carry out some questionnaires in a sample group in order to obtain some quantitative data and some qualitative data, so I can have a basic idea of what the customer need.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work