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Types of Businesses, Business Sectors and Business Communications.

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Introduction

´╗┐Michael Chuku Unit 1 Assignment 1 Business Task 1 Company in the primary sector UK coal is a primary company in Britain which is the biggest producer of coal, this company extract or collects products from the earth such as coal this is then turned into energy, they supply 6% of the countries energy. The engineering function carried out by this company is mining. UK coal has launched, it is their own power generation business, this topic utilises waste gas from mines to generate electricity to pursue the development of wind power generation through a strategic teamwork with a company called peel energy. Company in the secondary sector NP Aerospace manufacturing is a Secondary sector company. This company does all the manufacturing and processing including metal working such as automobile production and engineering industries aerospace manufacturing. Company in the tertiary sector Kwik Fit is tertiary sector compan . The company are experts in automotive parts repair including tyres, brakes, exhausts, MOT testing, car servicing, air conditioning recharge and windscreen repair, with over 570 Centres across the UK. ...read more.

Middle

Sales, sales engineer, quality auditors. Company C: Company C uses a matrix organisational structure, this mean that people with similar skills will be grouped together for a particular part of an assignment, and allows for higher quality work because of having more specialization in the assignment increasing knowledge depth of work. for example all engineers in the company will be one engineering department, and report to an engineering manager. Task 3 a) In task 3, I have to research a secondary company and explain how information is passed on by the people involved in the designing of the product. The product I have to clarify NP Aerospace b) Company B manufacture an extensive range of products in engineering thermoset and composite materials such as composite helmets for a wide variety of customers in the Aerospace, Electrical, Automotive, Defence and Textile Industries. c) The design is first made using software such as 2D design which is a 3d modelling program. It is then copied using paper and board for designing a spec for the product, then past on so it is check as a prototype model. ...read more.

Conclusion

with the product to the person at the desk then the person at the desk will check the product and arks the customers question such as when did you purchase this item or do you have the receipt for it them, and the item is then collected from the customer a refund of money may be made or the product may be replaced. Furthermore if the product has a warranty the product may be sent of to be repaired for the customer. However the faulty product is then sent back to the manufacturing company explaining the fault. If a product is faulty and a customer is not happy he or she may do the following listed below. 1. Write a complain letter 2. Phone the service up 3. Arks for a replacement 4. Request statutory rights 5. Claim for a refund If a product is faulty this could cause a risk a for example electrical product can cause an injury so it is important that the product standard is kept high at all time within the company or service. If a customer is injured by a faulty product he or she may claim Compensation. ...read more.

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