• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Unit 4 M1 Analyse different types of business information and their sources as used at Tescos

Extracts from this document...

Introduction

M1 Analyse different types of business information and their sources An analysis of the verbal of business used at my chosen business Is the verbal information used face-to-face? Advantage: The verbal information is used face to face and over the phone in my chosen organisation which is Tesco PLC. The advantage of face to face verbal communication is you are able to communicate with personnel and also get an instant reply, and plus you know that you have physically approached and talked to the personnel. When you send information by email they?re maybe a chance that an error could occur or the personnel who it has been sent to may not be able to access their email account. Disadvantage: The disadvantage of face to face verbal communication in Tesco PLC is you won?t be able to refer to the conversation in the future, and also the person who you are communicating with might mis-interpretate what you have said to them. Is telephone communication used: The advantages of using telephone communications in Tesco PLC is that you know that you have directly spoken to the person you wanted to and also you get an instant reply opposed to email when you don?t get a direct reply. Disadvantage: The disadvantage of telephone communication in Tesco PLC is that you won?t be able to refer to what you have said to somebody in the near future this is because the conversation that occur internally isn?t recorded only external calls from customers are recorded for personnel preference and reasons Does your business use voice mail: Tesco PLC use voice mails such as pre-recorded voice mails to remind customers of delivery dates and times. ...read more.

Middle

at looking at the notice board for new notices Emails: Emails are used regularly in Tesco PLC to contact different people and departments that operate within Tesco PLC. The advantage of using emails is that you are able to send receive replies and also keep the emails for future references Disadvantage: The disadvantage of using emails are that you receive a lot of span mail which is very annoying and because of this you might delete a very important email by accident, another disadvantage of emails are that they are very hard to use if you are unfamiliar with the operation of it Leaflets: Leaflets are used in Tesco PLC to present information to customers on the services and products that they provide, the advantage of leaflets are that they present information in depth of the product and services that Tesco PLC offer it also saves time and resources, and also employees don?t have to waste their time to explain to the customer about all the products and services that they provide Disadvantages: The disadvantage of using leaflets are that they sometimes hold more information than required which could lead to customers disregarding the leaflets because they are put off by the amount of information, another disadvantage of leaflets are that they are not made for illiterate personnel, so if they require information on a organisations services or products and they take a leaflet they will be very confused as they won?t understand the leaflets An analysis of on-screen information used by my chosen business organisation: television Tesco PLC is my chosen organisation, they do use television advertisement to present written ...read more.

Conclusion

An example of this is Tesco PLC supermarket, they?re administration team will have the invoices and the paper work, they will also have spread sheets showing the amount of incoming and outgoing of the specific supermarket The advantage of administration the will have contact with everybody in the organisation, this also allows then to communicate from remote locations Disadvantage: The disadvantage of administration they could have a technical default External: Government: The government will process laws and regulation that have to be implemented by the organisations if it concerns them. An example of this is Tesco PLC, when the government implied the fare trading, this meant that Tesco PLC weren?t allowed to expand anymore in the UK because they were the market leaders by a substantial percentage compared to their competitors Database: Information an organisation holds on their customers, an example of this is Tesco PLC as they hold information on their customers this information is obtained through their clubcard as it shows the products that customers tend to get, they also obtain the information through seeing which products are the most popular amongst customers Research: Research is how the organisation obtains the information from external sources, an example of this is Tesco PLC as they use external resources and sources to gain information that they will require or is relevant to their organisation, information such as insight on competitor?s tactics and objectives and also promotional tactics that will help them increase their sales Reliability of data sources: If the information that Tesco PLC have is incorrect or invalid, this will affect all the other departments, and because of the information being incorrect and invalid it has also wasted resources Tesco PLC resources ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Case Studies and Analysis section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Case Studies and Analysis essays

  1. Marked by a teacher

    Business information and communication at Tescos.

    3 star(s)

    a way of delivering paper documents from one place to another, in those situations where a hard copy original is not essential. CD-ROM - a CD-ROM could be used by a company if an information needs to passed on, it could be attached to a book in other to listen, e.g.

  2. btec business unit 3

    is not promoted at all or even not promoted very well then it could end up being sold in a town centre market place at a very low price. The product can have an effect on the promotion of it, an item can be promoted extremely well but if the

  1. Unit 1 P5 Describe the influence of two contrasting economic environment on business activities ...

    view its stores and online? this gives an indication that the Panmure Gordon analyst has analysed Tesco PLC?s have analysed the CEO?s plans to break through Tesco PLC?S struggles. In conclusion, the economic environment is influenced by the demands and the supply which makes up the economic environment and it

  2. Unit 4 P1 Explain different types of business information, their sources and purpose

    The reason why Tesco plc will use verbal information is to get the message across other employees quicker and it?s more efficient. For example communicating sales promotion will need to planned SMART and every employee need to know what to do in communicating sales promotion in their organisation.

  1. Different methods of verbal communication used at Tesco with their advantages and disadvantages ...

    and its disadvantages Advantages Tesco use tannoy announcements as a verbal communication tool when they need a particular member of staff for example, at a certain place for a reason, which could for a specific task for example. Disadvantages A disadvantage of using tannoy announcements as a communication tool is that they don?t always sound clearly.

  2. Unit 32 M1 Explain how health, safety and hygiene legislation has impacted on food ...

    cooked meat and raw meat in order to avoid contamination as well as ensure that employees are trained thoroughly in order for them to use the machinery appropriately. Butchers must provide risk assessments and instructions in order to show proof that they had informed their employees and public after the

  1. Unit 4 P1 explain different types of business information, their sources and purposes

    They?re advertisements also include their products and services. On screen advertisement can also include advertising on the internet on pop ups and social media sites e.g. Facebook, twitter etc Multi-media: Tesco PLC use multimedia communication in order to make customers aware of the promotions that they are offering on their products, this is done through television advertisement, advertisement on their website and other multimedia websites.

  2. Evaluate the external corporate communications of Asda and Tesco.

    Both the logos are similar and meet all the basic principles of a good logo like: both are clear and instantly recognisable however the Asda logo does not make use of a good range of colours whereas the Tesco logo does so therefore it looks more aesthetically appealing; it has

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work