• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Why Are Confidentiality Policies Important In Care Work and Under What Circumstances Might Confidentiality Be Breached ?

Extracts from this document...


WHY ARE CONFIDENTIALITY POLICIES IMPORTANT IN CARE WORK AND UNDER WHAT CIRCUMSTANCES MIGHT CONFIDENTIALITY BE BREACHED ? Confidentiality arises when service uses keep information about themselves off the record and determine how recorded information about themselves is shared and used. Users of services can control information about themselves by refusing to disclose it at all and this is the most obvious way to do so. Whatever service it is, there will be always a minimum amount of information which the client has to disclose as a condition for receiving the service, hence would- be users of services don't have a real choice about keeping information. However confidentiality policies are important in carework. Most records in health and care are made with a view to the information being shared. This is so that continuity of care is not vulnerable to individual practitioners becoming sick, going on holiday or changing their jobs. Records are an important facility for co-ordinating care. However sharing the information in records raises issues about whom the information should be shared with, what they may or may not do with, and what rights clients have to know how and with whom information about themselves is likely to be shared. ...read more.


Regarding the sort of information which might be obtained from and recorded about a service user we can take the Deanna Egan situation where she took offence about an assessment queries. Given that central government allocates finances to social services departments on the assumption that they will raise income from charging for services such as this, and that charges should be levied according to ability to pay, it does seem as if the council needs to have this information if it is likely to levy charges in the future. Another example for the need of information is the case of the blind and physically disabled woman who said to be shocked by 'insulting and personal' questions used in her reassessment for her place at a rehabilitation day centre. Given that this is a rehabilitation centre whose task is to help users to improve their daily living skills, it does seem important that staff know what users can do, and how much their abilities change over time. Asking service users for their views on this seems rather better than staff recording such matters without asking. Recording of information allows for continuity of care and since this is publicly funded service, it has to be accountable for providing appropriate services to people who have a need for them and benefit from them. ...read more.


and social care are usually regarded by the civil courts as having a "duty of confidentiality" and may be sued if confidentiality is breached.However the courts may also regard those worker as having a duty to warn and a duty to protect when the safety of a third party is involved. A general consideration is always this question, " will more harm be done by maintaining confidentiality than by breaching it?". We learned that for any health or social care service there will be a minimum of information clients are required to disclose as a condition for receiving the service. Hence a would-be service user has no real choice about disclosure. There are different circumstances where it might be appropriate to override considera- tions of confidentiality. Through the Deanna Egan case we saw information being recorded by the council on a strictly "need to know" basis.It seems that the best practice is always to make efforts to explain to service users what information collected about them will be used for, and with whom it is likely to be shared.However, Health Services are frequently presented with dilemmas in trying to balance the right of individuals to have Their affairs kept private. ?? ?? ?? ?? Jamal Ruhomaun PIN: R7600706 TMA06 ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level ICT in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level ICT in Business essays

  1. Business at work Mcdonalds.

    Manage for financial strength- 'Reducing capital spending compared with 2002 and using the money remaining after capital expenditures to pay down debt and return cash to shareholders.' They want to improve the profitability of the restaurants, and control the expenses associated with supporting their restaurants.

  2. Apple Incorporation - Case Analysis

    1999 2000 2001 2002 2003 Diluted EPS, Cont Ops$ 1.05 1.81 2.18 -0.11 0.18 0.1 Diluted EPS$ 1.05 1.81 2.18 -0.07 0.18 0.19 Price / Earnings Ratio Apple 18.2 17.5 11.8 --- 80.6 --- Price / Earnings Ratio S&P 32.9 36.6 32 30.5 24.2 26.5 Dividend Payout 0 0 0

  1. customer service with in Sainsbury

    Our staff will be happy to help. * Wheelchairs and specially adapted trolleys These are available in every store (excluding Locals and selected Centrals where space is limited). Electric scooters are available in larger selected stores. We are also members of Baywatch a campaigning body founded by four organisations: The

  2. Customer Service

    people watch what they eat they want to eat healthy food which is very low in calories and fast-food restaurants do not offer this, they may offer veggie burgers but no one who wants to eat healthy food will go in McDonalds to eat.

  1. How Technolgy effects some in the work place

    Advantages * It is a very fast way of sending letters/messages and is faster than post or fax * A method to transfer documents to people * Works on a global scale i.e. Chris can send messages across the world * Can send grouped Email which saves Chris a lot

  2. Buisness at work

    'Money makes money' and many public companies like Asda take the form of multiples companies with many branches, stores or outlets. The trading edge of the larger PLC's derives from the capital and human resources skills they command. A company like Asda can pump millions of pounds into research and development and sometimes come up with a world-beating product.

  1. Customer Service Assingnment

    WHAT IS CUSTOMER SERVICE FOR SAINSBURY Customer Service is an activity, which has been under managed in the past but professional service and support management, is emerging, the quality of support perceived by customers is generally rising and delivering an appropriate level of customer service and the support will be a major business challenge for sainsbury since the 1990s.

  2. BUSSINESS AT WORK - Coca Cola

    METHODOLOGY For this project there are many resources that I can gain my information from. The main ones I shall be looking at will most likely be from Internet, the Library and obviously, the Company and or Company Reports. The Internet is a very large and (semi)

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work