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Animal Lane Cattery Information Technology System

Extracts from this document...

Introduction

IDENTIFICATION The Animal Lane Cattery, a privately owned small business, needs an efficient, updateable, expandable, easily accessible information system to track and document clients' needs for boarding/grooming services. The objective is to design and develop a system that fulfils the needs of the Cattery. An effective electronic filing system will eliminate lost paperwork, minimize errors, and provide a method for quality customer service. I will be designing and making the system that we choose for the Cattery. As the Cattery has expanded its boarding and grooming services to accommodate a total of 15 cats in separate pens, an increase in customer complaints have been received concerning the Cattery's inaccurate and time-consuming tracking of specific client information. This inefficiency means that clients have to give an update of their feline's information to the Cattery's staff and has resulted in service errors. At the moment, they use a flatbed database, which only allows you to work with one table open at any time. The Cattery has considered using a "pen and paper" system, writing things out manually and storing information on paper, but a more efficient system would be a relational database. ...read more.

Middle

does not require that much memory space, and there will be plenty of space available on their office computer, which, other than the necessary software components, will be used solely for the database used for the storing of data and the running of the Cattery. Backup copies of data will be stored on tape. The tape needs to be clearly labeled and stored in a water-tight case inside a fire-proof storage box away from the initial source of data, in case of fire or flood that may damage the computer that contains the original data. Using floppy disks as a form of backup was considered, but the database is relatively large and updated on a daily basis, so the floppy disks will not have a capacity large enough to adequately store the data. Data collection: The data will be collected from the clients using a form that they will fill in giving the information needed by the Cattery. The fields required will be on the data capture form given to clients. ...read more.

Conclusion

Final User's Comments (after having reviewed the initial designs) How effective do you think the designs will be? What do you think could be improved, from what you have seen of the initial designs? What is lacking from the database (if anything)? Other comments: IMPLEMENTATION On the following pages are the print screens of the way the Cattery's database was created (tables, forms, queries, reports, macro code etc). EVALUATION The original objectives outlined in my Identification stage were met. The Cattery now has a useful and fast system to find and store their clients' information, to view and search for specific information, and to print out things like receipts for clients. After having reviewed the owner's comments and compared to the things I have changed, I feel I have improved the database enough for him to be comfortable with using it. I took in to account the things he mentioned about needing designs for reports and queries, and lessening vagueness of some designs. I feel I have achieved my objective in making the Cattery an effective, easy system to hold all their information. ...read more.

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