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Animal Lane Cattery Information Technology System
- Essay length: 1144 words
- Submitted: 15/12/2002
The first 200 words of this essay...
The Animal Lane Cattery, a privately owned small business, needs an efficient, updateable, expandable, easily accessible information system to track and document clients' needs for boarding/grooming services. The objective is to design and develop a system that fulfils the needs of the Cattery. An effective electronic filing system will eliminate lost paperwork, minimize errors, and provide a method for quality customer service. I will be designing and making the system that we choose for the Cattery.
As the Cattery has expanded its boarding and grooming services to accommodate a total of 15 cats in separate pens, an increase in customer complaints have been received concerning the Cattery's inaccurate and time-consuming tracking of specific client information. This inefficiency means that clients have to give an update of their feline's information to the Cattery's staff and has resulted in service errors. At the moment, they use a flatbed database, which only allows you to work with one table open at any time. The Cattery has considered using a "pen and paper" system, writing things out manually and storing information on paper, but a more efficient system would be a relational database. Their ideal system is a relational database,
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