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Creating an IT system.

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Identification My local newsagent, Cannon Hill Newsagents, has a problem. Its owners Mr and Mrs Shiva have a newspaper and magazine delivery service. With over 500 customers, the task of managing deliveries, cancellations, modifications, can be very time consuming using a manual method, such as entering data into a ledger. When customers go on holiday, they want to cancel their normal deliveries. It can get very untidy in their book and, even though they write in pencil, to help it get less messy, it still gets untidy and can get quite confusing. If papers become completely cancelled then this adds to more confusion as papers cannot be removed completely. As a result of all the above, their account management system is quite poor. As mentioned before, they have over 500 paper rounds to deliver. They always have new customers coming in to ask for deliveries. Therefore this service is getting quite large and will not be able to cope with many more customers if they carry on using the same manual system which is used now. ...read more.


It is not suitable for use as a database because of its lack of search or sort function. Microsoft Excel is like word except a table can be used for storing information. Therefore again, for the lack of good quality search or sort functions, it is not a suitable application to use. A database program is the best option to use because it can create queries, reports, and data entry forms. With this data can be entered in easily and quickly without any hassle. For this an application called NewStar will be used. It is a program made especially for this purpose. There are many more advantages of having a computerised system: > A computer can work 24 hours a day continuously. > There is no need for a ledger; it can all be stored on a computer ready for use whenever it is needed. > Computers are accurate. > There is a low risk of data being lost as it can be stored on back ups. > This information is easily and quickly accessible. ...read more.


Another thing is that updating the manual back ups would be rather difficult. Also with a computer, the information that is backed up can be done so using a CD re-writer or a zip disk. This means that a CD re-writer must be bought and installed. Knowledge of how to use it must also be provided to the staff. The hardware needed to set up this database is as follows: A main processing unit, a monitor, a keyboard, a mouse and a printer would be helpful for printing receipts and reports. I am going to create a database for Cannon Hill Newsagents, which will allow the user to: > Access customer details quickly and easily. > Update customer subscription information rapidly. > Easily add/remove customer accounts. > Store hundreds of customer accounts on one easily accessible database. My aims are to: > Clear up all the books underneath the counter. > Make Cannon Hill Newsagents much more efficient and make their service the best it can be. ?? ?? ?? ?? Nayan Patel 10A2 Identification - 3 - ...read more.

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