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ICT Sample Work Welcome Centre Requirements

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Introduction

ANALYSIS BACKGROUND INFORMATION ABOUT THE BUSINESS CLM (Christian Life Ministries) is a church based in Coventry City Centre. Being a registered charity, they wanted to look at ways in which they could raise money to help finance its various activities, many of which benefit the local and international community. In 2000, "The Welcome Centre" was launched, in which a team of people started using the building venue to provide a catering and hospitality service to paying customers, who were looking for somewhere where they could hold conferences and events, hire equipment and to have food served. The customers who pay to use the services of the Welcome Centre are either commercial customers, such as Coventry City Council, local schools or colleges, or other charity-based organisations. Charities would be able to use the facilities at a discounted rate compared to commercial customers. Customers hire the services of The Welcome Centre for many different types of events, from large conferences to training days and small meetings. The Welcome Centre has up to 4 rooms that can be hired (Grace Room, Grace Room 1, The Elegance Suite, The Serenity Suite), and each room has a capacity between 20 and 250 people. As well as hiring a room, customers have the option of hiring additional equipment, such as a data projector, video projector, OHP, PA equipment and Flip Charts. The price for hiring equipment is on a 1/2 day basis. An event may want a variety of catering options too. The Welcome Centre can provide beverages (e.g. tea, coffee, cold drinks), as well as various food options (Finger Buffet, Finger Buffet with Dessert, Hot Buffet with Dessert). Since opening, the success of the organisation has grown rapidly. This is due to the friendliness of the staff, as well as the level of service offered. As a result, the team has grown from 2 to 7 people. They are looking to expand, and with a future building project underway too, they hope to be able to offer even larger facilities for up to 650 people, as well as to grow their existing customer base. ...read more.

Middle

of Delegates. * If food is required, search for and display the Price per Delegate for the food option. Calculate and display the Total Food Costs by multiplying the Food Costs per Delegate by the No. of Delegates. * Calculate the Net Quotation amount (the total amount of all the items booked, excluding VAT) * Look up the current VAT rate and calculate the VAT Amount for the quotation. * Calculate the Gross Quotation Amount * Save and store the event and quotation details 9. What output(s) is needed from the solution. The main output of the solution will be a quotation which is initially displayed on the screen, with an option to print a hard copy available. 10. What data needs to be stored? Customer Information: (Company name and address, contact details for event organiser) Event Details: (Event name, date, start & finishing time, no. of delegates, total room costs, total equipment costs, total beverage costs, total food costs, Net Amount, VAT Amount, Gross Amount) Store in a table that can be easily viewed. CLIENT REQUIREMENTS After interviewing Tony, and focussing on the problems that he currently faces with creating quotations, we agreed upon the requirements that the new solution must meet. The new solution must: * Provide data entry forms for entering details about bookings. These forms must allow entry of Customer details and the Event details * Provide an additional data entry form to enter general information, including catering items and prices, equipment items for hire and 1/2 day charges, and room charges for full and 1/2 day. Allow the VAT rate to be changeable, in case legislation changes. * Ensure each data entry form is easy to use, complete with data validation and a graphical user interface to minimise data entry mistakes and reduce typing. * All data entry screens must show the Welcome Centre logo, and follow the house style of the organisation in terms of using a red and white colour scheme. ...read more.

Conclusion

This is used to manage all accounts as well as to process the employee's payroll. HARDWARE AND SOFTWARE REQUIRMENTS FOR THE DEVELOPER HARDWARE It makes sense for the solution to be developed on a standard PC, so that it imitates the environment in which the solution will be used. The processing power required to run the solution would be minimal, and so either a stand-alone PC/ laptop could be used to develop the solution or a networked PC. The PC must, however, have a monitor, mouse and keyboard. SOFTWARE The solution will be created in spreadsheet software called MS Excel. This software is generic software and can be used to effectively solve this problem. The users also have a good amount of experience in using the software, and so won't need a lot of additional training. Also, Excel is already installed on the end-users' computers, and so there would be no further cost of buying more software. This spreadsheet software would be an appropriate design tool to use to implement the solution. The worksheets can be formatted to give the appearance of data entry screens, and you can use validation techniques and a limited graphical user interface to reduce keying and ultimately mistakes. Also, a worksheet can be formatted to look like a Quotation, and a table could be set up to store details for future use. Macros can also be used to automate features of the solution such as navigation and copying data to the storage table. This approach of using a software suite is more expensive than buying an integrated package. A software suite provides more functionality than an integrated package, such as being able to record macros and other more advanced features that may be needed to create the solution. Looking for a specific package isn't relevant in this case, as the requirements are too simple, but also very specialised. Therefore buying a specific package "off the shelf" would be an additional expense that the company doesn't really need. ?? ?? ?? ?? Name: John Smith ICT Sample Work: The Welcome Centre Candidate Number: 9999 Page 1 Centre Number: 31190 ...read more.

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