Why is quality important for a business?

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Why is quality important for a business?

The quality of the product that is being made is very important to a company what ever they are making.  The higher the quality if a product the more the company can charge for that product.  If the company makes a low quality produced that is not very good people will not buy it, also if people can find a similar product at a lower price and higher quality they will buy that.  When a business makes a product they must decide on the following things:

·    what is the lowest level of quality that is acceptable for the product?

·    who is responsible for the quality control

·    a method of quality control that will be used that dose not effect the cost to severally

                                              

What is the BSI?

The BSI (British Standards Insatiate) is responsible for setting standards that products must be made to.  They set standards for very product that is made, this means that products are made to a high standard.  When a product complies with the BSI standards it is given a kite mark, this tells the consumer that product meets their standards.

Methods of quality control

Has TQM made a difference too quality of products?

TMQ has made a massive difference to the quality of the products.  This method of quality control has improved the overall quality of most products.  This is because now everyone is responsible for the quality of a product.


Task 2

Why does a business like Sony use new technology?

A business like Sony must always have new technology so that it is bale to keep its market position ahead of the competition.  If they did not have new technology then they would fall behind.  They will not only use new technology in there products they will also use new technology in there manufacturing.

One of methods that they employed new technology was by automating their production.  In the 19th and 18th century people did production, and then a few hundred years later there was automation.  This replaced all of the people with machines.  Sony is one of the world leaders in automation.  The products are now also designed on computer; this allows them to make major changes on the computer.

There are also other advantages of Sony introducing new technology in to its manufacturing.  These are:

Increased quality: A machine will not make a mistake unless it has been programmed wrong.  A human can make a mistake much more easier.  This will increase the overall quality of all of the products as fewer mistakes are made.

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Greater variety: They are bale to adapt the machines are able to be re programmed much quicker, then the old machines that would have taken a long time to reset.

Increased output: A computer can work for long time with out a break, while a person will have take breaks.  This will increase the number of products produced, thus increasing profits. 

Increased labour productivity:  The new technologies will allow workers to produce more.

The new technology that is being used also improves working conditions as they are now more quieter, and worker friendly.

There can be some disadvantages to ...

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