To learn about the advantages and disadvantages of communications technologies in the workplace. TASK: To write a report for a company wanting to move into the 21st century

The first 200 words of this essay...

AIMS: To learn about the advantages and disadvantages of communications technologies in the workplace

TASK: To write a report for a company wanting to move into the 21st century

Because of low sales, a regional company selling architectural ironmongery has replaced its Director with a new Director, sent from the company's central office.

He has asked the Accounts Manager, who is interested in computers but is not an expert, to look at ways they can improve their computer systems. He believes that this will help improve the sales figures. They have an old PC for the Secretary to writes letters on, and an old mainframe system for the Customer Services Department and the Warehouse.

The company has 5 reps, working mostly from home, covering different areas. They generate their own sales leads, by cold calling architects and building contractors, offering the service of specifying which architectural ironmongery is needed on each door of a building project. This saves the architect time when there might be hundreds of doors in a hotel or an office block. The director is aware that most architects use AutoCad, and so wants to be able to offer a compatible, software based