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Examning Aspects of Travel and Tourism in the UK.

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1.a Inbound Tourists Inbound tourists are people who come into the UK for attractions, e.g. business people and VFR (Visit Friends Relatives). An example of inbound Tourist is when my family came from Turkey for a 6 weeks holiday. Outbound Tourists Outbound tourists are people who travel outside the UK, e.g. going on a holiday in Paris for 2 weeks, or a business meeting in Dubai. Domestic Tourists Domestic Tourists are people from the UK visiting UK destinations such as Alton Towers, London Eye etc. This includes day trips and VFR. 1.b Travel Agents Travel agents provide the link between tour operators and customers. There are different types of travel agents; Retail travel agents, business, call centre and web based. * Retail travel agents "Shop" is another word used for retail and are found in high streets. Due to online searching the number of agencies are dropping. Going to the agency causes a lot of hassle e.g. walking and queuing, however they provide you with all the information you need. Thomas Cook is an example of a retail travel agent and it mainly deals with outbound tourists. * Business travel agents Business travel agents are for business customers. When flying, a businessman would want their flight to be reliable so instead of flying with Ryan Air they would prefer British Airways. ...read more.


Outbound tourists would be more interested in ABTA as they would be outside the country while they're travel agent has gone bust Accommodation * Serviced: After booking their holiday, tourists would need to stay in an accommodation. The type of accommodation depends how much the customer is willing to spend and how long they want to stay. Hotels differ from small local ones e.g. Chiltern Hotel to large international hotel chain with many hotels around the world. Domestic tourists would usually accommodate Chiltern Hotel, whereas the inbound and outbound tourists would accommodate the Hilton Hotel. Hotels are called serviced as they provide high quality service for the customers e.g. room service, reception staff and restaurant facilities. * Non-Serviced: Tourists can also accommodate in places such as apartments and cottages. These are suitable for tourists who choose to have an extended holiday and people who have a high budget. An example of this would be cottages4u. This mainly deals with outbound tourists. Attractions Attractions When tourists visit different countries they like to visit the attractions that the country is famous for. For example Eiffel Tower in France, Windsor Castle in England and statue of liberty in America. There are four different types of attractions; natural, heritage, purpose built and Events. ...read more.


P&O provides sea transport and it mainly deals with outbound and inbound travel. * Air This is the most popular type of transport used by tourists in Britain. However, this way of travel causes a lot of congestion and air pollution. Travelling in air is the quickest way of travel therefore it saves you valuable time, tourists would want to spend couple of hours in travelling and the rest in entertainment. British airways is an example of Air transport and it mainly deals with outbound and inbound tourists. Tour Operations * Mass market operators To describe the largest groups of consumer for a specified industry product they use the general business term 'mass market' e.g. Thomas Cook and Thomson. Thomson is one of UK's largest and best tour operators. They offer a very big range of package holiday deals to many nice places. They're mainly popular with their beach and cruise holidays. * Specialist operators Specialist tour operators make a holiday by including various things such as accommodation, air travel, activities and sometimes transfers. A specialist operator is more flexible for the customer to be able to do what they want to do, they specialise and provide the tourists interests e.g. old people, skiing holidays, gay couples, wedding organisers and etc. which is why it makes it different from mass market tour operators. Shorefield Holidays Lt is an example of a specialist tour operator and it mainly deals with outbound and inbound tourists. ...read more.

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