The Social Costs and Benefits of A Business Activity - Paddington Basin
2 THE SOCIAL COSTS AND BENEFITS OF A BUSINESS ACTIVITY - PADDINGTON BASIN
INTRODUCTION 4
2 PRESENTATION 5
2.1 NOTES 5
2.2 NOTES AFTER MEETING 5
2.2.1 LOCAL COUNCIL 5
2.2.2 LOCAL BUSINESSES 5
2.2.3 RESIDENTS 6
2.2.4 NWC SCHOOL 6
3 STAKEHOLDERS 7
3.1 LOCAL COUNCIL 7
3.1.1 SOCIAL BENEFITS 7
3.1.2 SOCIAL COSTS 7
3.2 LOCAL BUSINESSES 7
3.2.1 SOCIAL BENEFITS 7
3.2.2 SOCIAL COSTS 7
3.3 LOCAL RESIDENTS 8
3.3.1 SOCIAL BENEFITS 8
3.3.2 SOCIAL COSTS 8
3.4 NWC SCHOOL 8
3.4.1 SOCIAL BENEFITS 8
3.4.2 SOCIAL COSTS 8
3.5 SUMMARY 8
4 ENVIRONMENTAL COSTS AND BENEFITS 9
4.1 PRESSURE GROUPS 9
5 ENVIRONMENTAL LEGISLATION 10
5.1 ENVIRONMENTAL PROTECTION ACT 1990 10
5.2 PLANNING ACT 10
MEETING 11
5.3 NOTES 11
5.4 NOTES AFTER MEETING 12
5.4.1 COUNCIL 12
5.4.2 RESIDENTS 12
5.4.3 BUSINESSES 12
5.4.4 NWCS 12
5.4.5 CHANGES 12
6 ARTICLE 13
7 PUBLIC MEETING 15
7.1 COUNCIL'S VIEWS 15
7.2 RESIDENT'S VIEWS 15
7.3 BUSINESSES VIEWS 15
7.4 NWCS VIEWS 15
7.5 FUTURE CHANGES 15
7.6 IMPACT 16
8 ENVIRONMENTAL IMPROVEMENTS 16
9 RECOMMENDATIONS 17
9.1 ECONOMIC GROWTH 17
9.2 SOCIAL INVESTMENT 17
9.3 EMPLOYMENT 17
9.4 HOUSING QUALITY 17
9.5 TRANSPORT 17
9.6 WATER QUALITY 18
9.7 LAND USE 18
9.8 SUITABILITY 18
0 SOURCES OF INFORMATION 19
0.1 SOURCE 1 20
0.2 SOURCE 2 20
0.3 SOURCE 3 20
Report Social Costs & Benefits - Paddington Basin
To:
From: Samir Mobasher
3 INTRODUCTION
The Paddington Basin development is to take this area to new heights and to make this 'the place to be'. The Paddington Basin regeneration will last for 15 years. In this time, various stakeholders will be affected in some way. This is why research has been conducted on each stakeholder and how he or she feels about the project.
The developers' main interest apart from making a profit is to create a new area for Paddington, to regenerate it. They will try to make the area look more attractive as well as prestigious.
The council's main interest in this project was to make sure there was not too much noise and pollution and if so, how they would deal with this, for example extra cleaners on the streets.
Many of the local businesses were not bothered by the project; their main interest was only that the noise and pollution might deter customers. They were also pleased about the extra trade that is coming in thanks to the builders and other construction workers.
The local residents' main interest was in the price of the land and how the cost of living is likely to rise in terms of rent. They were not too pleased about the noise and pollution either.
The school's main interest is in whether they are still going to be around to view the finished article. The developers are not sure if the school fits in with their developing plans. As the school building is old and slightly run-down.
This report will be looking at how this regeneration of the Paddington Basin affects the area and the people within. Social costs and benefits for all stakeholders will be analysed as well as weighing up a list of recommendations in terms of quality indicators and whether this will be a benefit to the society.
4
PRESENTATION
4.1 Notes
The development is about the reconstruction of an area that wants to move into a new era.
The society will gain from this development in a number of ways:
* Provide an attractive area for residents and visitors;
* Promote growth and prosperity in the local economy;
* Provide more accommodation.
The arrival of new businesses, a railway station and a clean river will clearly make the area more attractive. This will benefit the local residents as well as the people working in these new applications.
The numerous businesses that are being built will also reduce the local unemployment rate as well increase consumer spending.
There are new houses that are being built for anyone who can afford them.
4.2 Notes after Meeting
4.2.1 LOCAL COUNCIL
4.2.1.1 Benefits
* More attractive area
* More prestigious area
* Water levels will rise
4.2.1.2 Costs
* Pollution
* Noise
* Deterring public away from area
4.2.2 LOCAL BUSINESSES
4.2.2.1 Benefits
* More trade in long and short run
* Economy to grow
* Public have more money to spend
4.2.2.2 Costs
* Noise
* Pollution
* Rent set to increase
4.2.3 RESIDENTS
4.2.3.1 Benefits
* Unemployment rate set to decrease
* New houses in area
* New railway station
4.2.3.2 Costs
* Noise
* Pollution: dirt
* Inflation levels
* Possible rent increases
4.2.4 NWC SCHOOL
4.2.4.1 Benefits
* Compensation
* Better surrounding for kids to study in
4.2.4.2 Costs
* Noise
* Pollution
* Possible demolition of school
5
STAKEHOLDERS
Stakeholders are people concerned with a particular project; they range from employees to consumers. Although they have, no direct authority over an organisation Professor Handy believes that an organisation's best long-term interests are served by paying close attention to the stakeholders. The main stakeholders for the Paddington Basin Development start at 2.1. Social costs and benefits measures the costs and benefits to the whole society of a production process or business decision. A social cost to the society may be the pollution coming from the development. The social benefit might be the number of jobs this development will provide.
5.1 Local Council
5.1.1 SOCIAL BENEFITS
The council are representing Westminster. The benefit of this project to Westminster is that the area will become more attractive and will encourage more people to come and live here as well attracting tourists. This will in-turn bring more prestige to the area. The quality of the water will also be better as a new river is being built. Due to the numerous benefits to the area, the council tax is expected to rise.
5.1.2 SOCIAL COSTS
The main disadvantage to Westminster is the pollution and noise this will cause. For the time being, this may repel tourists and customers. They will also have to deal with numerous complaints from local residents about the development.
5.2 Local Businesses
5.2.1 SOCIAL BENEFITS
This will benefit businesses in the short run and long run such as the local pub, café and corner shops. Now they are still attracting customers, from workers who are in the area as well as the construction workers so their trade has actually increased in that sense. In the end, the area will look more attractive and more people will be visiting the area thus there will be more business for the local businesses. In terms of quality of life indicators, which are 13 indicators that the government has introduced to see environmental, social and economic data. The economy is certain to grow, this will mean more people will be in work thus giving them more money to spend, which equals higher profit margins for the local businesses.
5.2.2 SOCIAL COSTS
The noise and pollution however may reduce their trading, as people will not want to dine in a noisy area. People with health problems may also find the area a threat. The rent of properties will increase by a large amount after the development is finished.
5.3 Local Residents
5.3.1 SOCIAL BENEFITS
There are mixed views between the locals as some think this will benefit the society and some are opposed. Residents are looking forward to the prospect of work as well as a new-look area, which includes a new river. One important quality of life indicator that will be filled by this regeneration is the level of unemployment. This is set to decrease by a large amount as many new businesses are going to be set up. If people in the local area are financially secure, they may wish to move ...
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5.3 Local Residents
5.3.1 SOCIAL BENEFITS
There are mixed views between the locals as some think this will benefit the society and some are opposed. Residents are looking forward to the prospect of work as well as a new-look area, which includes a new river. One important quality of life indicator that will be filled by this regeneration is the level of unemployment. This is set to decrease by a large amount as many new businesses are going to be set up. If people in the local area are financially secure, they may wish to move to one of the new developed houses. It will also be easier for people who are travelling a lot as a new railway system is to be installed in the Paddington vicinity. These refer to life indicators: employment, housing quality, social investment, and land use.
5.3.2 SOCIAL COSTS
However, residents are also concerned about the noise and dirt caused by the construction. Many working residents are not happy about the numerous road diversions. Some residents are not sure if they are going to be able to sustain the cost of living in that area after the regeneration. Since the economy will be booming and people will be out spending money, the level of inflation will rise, making it more expensive for consumers to buy goods.
5.4 NWC School
5.4.1 SOCIAL BENEFITS
At the current time, there are not many benefits for the school concerning the construction. However, having said this the developers have given over a million pounds to the school to compensate for noise, pollution and any disruption this may have caused to the school. The school does think the project is a good idea and they think it will make the area a nicer place for the students.
5.4.2 SOCIAL COSTS
The pollution and noise not only disrupts students from getting on with their work but the school may not even be here when the development is finished. The developers are not yet sure how the school fits in with their plans. However, the destruction of a school will not look good for the developers and this may result in various pressure groups opposing this demolition, which will result in more worries for the developers.
5.5 Summary
Many of the stakeholders are happy with the development at the current time as many think it will vastly improve the area for everyone. The main problem is the noise and pollution. This has disrupted the school, residents, council and some of the local businesses. The school claims that the noise is distracting pupils from concentrating on their work this noise may be crucial when students are carrying out their exams. Many residents are being woken up early and disturbed in the day from the noise they are also disrupted by the road diversions. The council feels the construction is deterring tourists from the local area. Some of the local businesses also feel customers are being put off by the noise and disruption. The stakeholders would like to be informed of any major changes that are going to happen to the area throughout the development for example more road diversions, the destruction of a building and so forth. This is so they can let their customers; residents and anyone else in the area know what is taking place. The overall view from the stakeholders is that they are satisfied with the development at the current time.
6 ENVIRONMENTAL COSTS AND BENEFITS
The developers stated numerous benefits for the society and linked them to the quality of life indicators. The government sets thirteen quality of life indicators, seven of which concerned the Paddington Basin project. One huge benefit to the society is how well the economy will grow. After this development, the economy f4or the local area is set to boost, as there will be less unemployment and more people in work as well as more businesses being opened. This will also increase the public spending. Residents who have land, or have bought a house can expect the value of their land to rise substantially. New houses are also going to be built in the area. A river is also one of the main features being put into Paddington to make the area that more attractive. The water quality will increase as the canal is going to be drained out and cleaned. Road traffic should decrease as a new railway station is being installed in the area, giving the public a wider range of transport services. However, these benefits are claims from the developers and are yet to be seen. They are merely hopeful foreseeing plans from the developers at the current time.
The main cost to the developers is keeping the community and residents happy by cutting down on noise and pollution. By keeping the residents happy, this will come as a private cost to the developers and will be a social benefit to the area. Their private benefits will come from the money and publicity they receive from this development. The school is being given a set amount of money to compensate for the noise and pollution. This will go to putting in double glazed windows to cut down on the noise. The main way in which they can minimise the impact this development is having on the environment is to pay for extra cleaners on the streets, and try to use more environmentally friendly machinery. The hospital is not yet clear on whether they are going to be given any compensation. They are already in the process of providing more cleaners to clear up the dirt and mess. The main cost to the developers is going to be any pressure groups protesting against the development. There is not much more the developers can do to minimise the impact on the environment. They could give compensation to businesses who are losing customers and inform businesses of their latest developments. However giving compensation will be a huge cost to the developers.
6.1 Pressure Groups
In the short term and as of now there are no signs of any pressure groups against the development however some may arise. Pressure groups are usually a group of people concerned with a particular project. They can also bring bad publicity to a development. Pressure groups can cause a great deal of strain on organisational activities. In this case, a group of green-peace activists may protest about the pollution over this development and how it is harming the environment. However, saying this the area is already a polluted zone and the developers could argue that they are only making it more environmentally friendly as this is a Brownfield site. In some cases, the police maybe forced to come in; this can cause disruption to the whole production. Workers maybe put off by the protests causing a lack of efficiency in their work. Not only will this cost the developers time, but money also, because time is money. This entire disturbance is only from one pressure group.
In the long term, residents may decide all this noise and disturbance is not worth it. There may be many residents who will form pressure groups protesting against the demolition of school. The school may also protest against the removal of their building. The protestors may start a campaign giving out the message "boycott the Paddington Basin". This may not work in this case, however pressure groups can cause a great deal of strain on a development. This is why the developers must consider these suggestions. Listening to the views of residents will only benefit the developers as they will know what the public thinks of the idea and this will thus help them. Some residents may prefer the area as it is and are not prepared to pay a higher rent.
7 ENVIRONMENTAL LEGISLATION
It is important for the developers to pay close attention to certain pieces of legislation surrounding the environment because if they do not they could find themselves with a court battle on their hands.
7.1 Environmental Protection Act 1990
This piece of legislation sets controls on water, land, air and noise pollution. It was designed to give added protection to employees and the public. If the public think that the noise level is at an outstanding level then they can complain on behalf this act.
7.2 Planning Act
The developers must have full authorisation from the local authorities to build before they start any work to protect the environment from haphazard development.
These acts may put a constraint on the development, as they will not have it all their own way. They will have to do everything according to the pieces of legislation associated with the development. The developers could find themselves facing a lawsuit if they do not co-operate accordingly to the law. This would no doubt cost them greatly.
MEETING
7.3 Notes
These are notes preparing what the view of the developer is going to say in the meeting.
* Mainly benefits
* Little noise in short run
* Everyone benefits
* Building new houses and business, increasing tourists
* Increase local economy
* More jobs for local residents
* Housing quality improved
* Area looking more appealing
Here are some changes, which the developers may take into consideration.
* Easier access into Paddington area i.e. new roads, new bus routes
* More greenery - trees, gardens etc
The most likely questions from other residents are:
* Will the rent increase? (Residents)
* Will the school still be here? (School & Residents)
* What are you going to do about the noise? (School & Residents)
Here are some possible answers.
* The cost of living will rise over the years as will peoples salary.
* We are still looking into the matter of the school. Refurbishment?
* We have already given compensation for the noise to the school, looking into other matters.
7.4
Notes after Meeting
7.4.1 COUNCIL
* The council are in favour of the development and more or less fully back the development.
* The council are also the most important stakeholder.
7.4.2 RESIDENTS
* The resident like the idea of the development but still have doubts.
* The residents dislike the noise.
* They are worried about future rent increases.
* Some of the older residents feel that maybe a new community centre should be built.
* Many of the local residents were also asking for compensation in some form.
7.4.3 BUSINESSES
* Local businesses are not happy with the construction work even though some businesses trade has actually increased.
* Some of the businesses feel they are getting no benefits from this development.
* They also fearful of the rent increasing.
7.4.4 NWCS
* Only one argument from the school and that was in terms of money as compensation for noise.
7.4.5 CHANGES
* The residents and businesses would like to be informed of any changes.
* Cleaner streets.
* Playground for children.
* Facilities for the elderly and disabled.
* New garden or park.
8
ARTICLE
ONWARD AND UPWARD
SAY THE DEVELOPERS
By Samir Mobasher
The reconstruction of the Paddington area over the last couple of years has been diminutive so far, but now as bigger, plans start to unfold the community start to ask questions.
After a public meeting about the development, which included the stakeholders and developers, the developers were put under some pressure. The developers still claim that the development is running smoothly and everything is under control.
The developers' plans of the area entice me as I think this will revamp the area and bring new life to it. However, concerns over the rent are the main worry now. Local residents are not sure if they are going to be able to sustain their cost of living.
I feel this development will be good for the community, many may disagree but if they look out how this will change the area, they may change their mind. Many businesses and houses are going to be built. These businesses are going to need employees; this will be good for local residents who may be between jobs or unemployed. New houses mean more accommodation for people in the local area. There will be more people working and less unemployment. This will therefore boost the local economy, which will help surrounding businesses. People will have more money to spend thus spending it in the local shops. However, some of these jobs may require certain skills, so not just anyone can get a job in one of the many new businesses obviously training will be provided.
Moving away from the business side of this development, the area will look much more attractive for the local residents and for people just passing by. The new river being built is one of the main features of the development. People will be able to have their lunch by the river on a sunny day as well as boat trips down the river. I am told that there will also be an area there for kids to play.
There will also be easier access for people coming into Paddington as a new railway station is to be built. This may decrease road pollution, as more people will decide to take the train to work instead of their cars. This will also boost the local economy, as there will be jobs available within the station.
There may be many positive points of the development but there are negative points as well. The main one being the developer's decision on the school. The developers are still not sure about what they are going to do with the NWC School. There are fears from local residents and teaching staff that they school may be demolished, as it might not figure in the developers' plans for the new Paddington Basin. I feel the developers would come under enormous pressure if they did decide to knock down the school.
This would only cause problems for them. It is also important for the developers to listen to their stakeholders to get different views on their plans. I suggest that the developers try to re-develop the school by improving its structure and look. A lot of the work can be done during holidays avoiding disrupting the pupils when in school. I am sure the residents and school would prefer to do this rather than knock the school down.
I do however live in the surrounding area and when travelling through Paddington I know that the noise is disrupting, and I can see why residents and businesses have complained. This is one flaw in the development but saying this the gain in the long term is greater to the community than the loss in the short term. However, I am looking hopefully upon the development. I feel the development will benefit the society as a whole and am looking to see the finished article.
9
PUBLIC MEETING
After the meeting had taken place various points were taken up in which the developers would look into.
9.1 Council's Views
The council is more or less fully backing the development and they are looking forward to the new area. The council is also the main stakeholder as they give permission on what the developers can and cannot do.
9.2 Resident's Views
Many of the residents are intrigued by the development but are still having doubts. Their main concern is all the noise and pollution that is coming from the development. They are also worried about future rent increases. Some of the older residents would like to see a community centre built and there was a call to make sure there were facilities for disabled people available. Some of the local residents were calling for compensation in some form. The call for compensation is relatively unreasonable, as the developers could not afford such a suggestion.
9.3 Businesses Views
Many of the local businesses are not happy with the noise and pollution coming their way and claim it is taking away their regular customers, however accounts show that they are actually receiving more customers due to the development. The businesses also felt that they were not gaining anything from the development. They too fear a future rent increase. The local businesses were also calling for compensation but again this is unreasonable.
9.4 NWCS Views
The school only had one main complaint and that was the dispute over the money they received. They claim they were given money as compensation, which they spent, on the new mobile classrooms and they claim that the developers would personally fit in new double-glazed windows. The developers however reject these claims and state they gave money for double-glazed windows they also say they are looking into the matter.
9.5 Future Changes
The residents and businesses would like to be informed of any changes that are going to take place that may affect them. This could be done by distributing leaflets around the immediate area or by a monthly meeting. This would make the residents and businesses to feel that are more involved in the development. Questions have also been asked about the cleanliness of the streets surrounding the NWC School and the local business. They would like to see more clean-up trucks around the area as businesses feel this is deterring customers away from them. Many of the local residents also voiced complaints that there are no areas for the children and would like to see maybe a new playground. However, saying this, where the river is going to be installed there will be a place for children to play there. When the development is finished, local residents would like to see facilities for the elderly and disabled people concerning access to and from buildings. There were requests for more greenery in the area, possibly a new garden or park. The developers also suggested a new bus route because of some complaints from local residents who claimed they were finding it hard to go and come from work.
9.6 Impact
Many of the views that the local residents have voiced will cost the developers money. However meeting these changes will get pressure groups off the back of the developers and cause them less disruption. The local residents may be able to press the local council to persuade the developers of these changes. The changes will be a benefit to the society and make the area even more attractive. The big factor surrounding these changes will be money. The developers may ask for some contribution from the community or council to finance these extra changes. As this will cost the developers more money, their profit maybe reduced resulting in frustrated shareholders. To make these extra changes the developers may have to cut back on other plans they had set their sights on. These changes will also mean more disturbances around the area while the construction still goes on. However, the proposals from the community are not unreasonable so there is no reason why a big contractor firm cannot manage to do them. The only unreasonable request was for the building of a community centre for the elderly. This was irrational because this was not in the developer's plans and would cost a great deal of time and money.
0 ENVIRONMENTAL IMPROVEMENTS
The developers are planning to build a tall office block for the communication centre for Vodafone. They claim that they are building on a brownfield site where there is hardly any greenery and they say if anything they are improving the area thus the environment. However, pressure groups have stated even though the area may be a brownfield site, the communication centre will attract a great deal of radiation. If anything, they are actually making the area more hazardous in terms of radiation. The developers also say this is another benefit to society as this new centre will create many jobs for the local community.
The main improvement being suggested is the new gardens that the local residents have suggested. They feel there is not enough greenery in the area. Both the council and residents think this is a good idea, this would also brighten up the area. This is one of the main concerns of some of the pressure groups and they fully back the idea of new gardens being built. This is a great suggestion by the local community; this will add depth to the development. The development has mainly focused on structuring skyscrapers and building houses. This will also make the area more environmentally friendly as there are many roads and cars polluting the area. This will allow local residents to go there and relax without the threat of breathing in smoke and pollution.
The development are also building a new railway station to cut down on traffic congestion and a new river is to be built which will in turn produce cleaner water.
The suggested improvements by the local residents are not unreasonable and therefor the developers should think deeply about these improvements. These improvements will be a benefit to the society, making it more attractive and more environmentally friendly. The developers should think very carefully upon the residents suggested improvements because if they do not consider these suggestions they could see a backlash from the residents.
1 RECOMMENDATIONS
After assessing seven of the life indicators it looks certain that, the development is sustainable.
1.1 Economic Growth
As the new businesses are built, new jobs will become available thus decreasing the unemployment rate. More people will be in work and will have more money to spend on goods. This will in turn boost the value of houses in the local area.
1.2 Social Investment
The transport of the local area is set to make a dramatic change as a new railway station is to be built in the Paddington vicinity. The hospital has also been given a set amount of money to refurbish and to give better care to patients. The school has also been compensated for noise and any inconveniences the development has caused them.
1.3 Employment
As already mentioned new businesses are going to be opening up thus creating a great demand for workers. Therefore, the level of unemployment will decrease in the local area.
1.4 Housing Quality
Many new houses are going to be built in the area, which are to be of a great standard. Therefore, the housing quality in the local area will vastly improve. However, these houses are rather expensive and anyone seeking to acquire one would have to have a great deal of capital behind them.
1.5 Transport
The road traffic in the area is set to decrease and become more convenient for residents. A new railway station is to be built to allow residents a choice of travel. The developers are also taking into consideration the idea of a new bus route. However this may bring more traffic to the area because of the changes more people may want to visit and people may not to live in the area thus having to travel in to work.
1.6 Water Quality
A new river is to be built as part of the Paddington basin regeneration. It is said to be of the highest standard are there are to be regular boat trips along the river.
1.7 Land Use
This is particularly important to the development, as this is the key aspect of the development. New homes are to be built as previously mentioned. The whole area is currently a brownfield site and is to be regenerated and in the next 15 years will look a different place.
1.8 Suitability
Sustainable development has four objectives:
* Social progress;
* Effective protection of environment;
* Prudent use of natural resources; and
* High economic growth and employment
The developers are going to make sure with the development that all of these occur and sustainable development happens in Paddington. It is essential to have sustainable development because everyone benefits from this. These four points are the foundation for a better society. Economic growth will mean more people in work with more money to spend and less people on the streets. The developers are also taking into consideration views from various stakeholders over questions about the environment because they know this is to a key factor for success. With sustainable development, this will allow energetic local economies such as Paddington, new jobs, high quality housing, integrated transport and a regeneration of the area that makes people look at it in a new way. Attractive and safe surroundings are also a key element in sustainable development which is be implemented in this development. For sustainable development to happen there are also other factors such as taking a long-term perspective and taking account the costs and benefits. Both of which the development has covered in detail. The foundations for a good quality life are attractive streets and buildings, green spaces and community safety all of which is going to come with the development. The developers have also told us that each building will have their own security guard who will secure the perimeter of the building reducing the risk of any crime.
However, it could be said that the people who are gaining the most from this development are the developers and contractors. As the developers main aim is to make a profit and then worry about the publics' views. The development is hopeful of economic growth but this is never a certainty. The businesses that are being built may only be employing highly skilled workers, who may not live in the local area. The rent for local residents and businesses will increase and may push them out. This could be come a very expensive area to live in as the cost of living is certain to rise. One could also say there will be more wealth in the area and may be a target for criminals.
If the government see this as an opportunity for a local community to prosper then they will intervene and do the best they can to make this happen by stimulating growth in the economy by either lowering taxes or providing grants to new businesses.
After assessing both, the positive and negative factors of the development it is clear that the development is sustainable and should go ahead. It is clear that the economy will grow and the area will look more attractive resulting in social benefit. The area will benefit in a number of ways:
* Economic growth- lower unemployment rate, more businesses, people spending more money
* Attractive area- with all the new houses and businesses being built and a suggestion of a new park as well as a new river stream the area is bound to look better
* It will be easier for tourists and people coming into work to get to Paddington as a new railway station is to be built.
2 SOURCES OF INFORMATION
Source 1: A-Z business studies (book)
Source 2: www.sustainable-development.gov.uk (Internet)
Source 3: local residents, businesses, council, school, developers (conversations with public)
2.1 Books
David L, Ian M & Barry M (2000) A-Z business studies hand book third edition
2.2 Reports
None recorded
2.3 Websites
www.sustainable-development.gov.uk
2.4 Interviews
Mr Bloom, Council representative, Westminster council, London. (8 October 2001)
Mr Morton, Head of School, NWC School, London. (5 October 2001)
2.5 Exhibitions and Visits
PA staff, Business Design Centre, London (10 September 2001)
Reception, Hilton London Metropole, (16 October 2001)
2.6 Acts of Parliament
Environmental Protection Act (1990)
2.7 Source 1
This book gave me an insight into some of the environmental legislation surrounding the development. This information was easy to access as I own the book and I have found the information in it to be very reliable.
2.8 Source 2
This information was very helpful in my recommendations. It clearly explained what sustainable development is and gave me an in-depth insight of other related areas. The information came from a reliable source as this is a government funded website.
2.9 Source 3
The information we collected from the local stakeholders was not that reliable as many had mixed views and some did not have time to talk. Therefore, we could not get a detailed response from them however they did briefly give us their views on the development. This information was relatively easy to collect as all the stakeholders are situated in the local area. The views from the developers however would certainly be biased, as they would not say anything bad about their own development.
1