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Barriers to communication in health and social care

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Introduction

´╗┐Barriers in Health and Social Care A barrier in health and social care is communication. An example of this would be if the service user was deaf or had a hearing impediment. However there are many ways to overcome this, one way would to make sure that they had their hearing aid (if required) turn on and on the right level, and not to assume that the service user can hear you properly. Making sure there hearing aid is on is useful as it means you will not have to shout, or patronize the patient, though a negative for this strategy is some hearing aids are not visible so you shouldn?t assume the service user doesn?t have one. ...read more.

Middle

Also you can help the service user touch your face in order to recognise you. However a problem with brail is that it could be time consuming if you wanted to make a point quickly. Using clear language to describe objects or places the patient might have a hearing impediment or not be able to understand what you are saying. Finally allowing patients to touch your face could be a problem as people might not be comfortable with the invasion of their personal space. A third barrier for communication would be a cognitive barrier. This could not understand what is said or explained due to complications of a stroke/dementia, confusion of things like a UTI. ...read more.

Conclusion

Environmental barrier could be the lights to bright or dim, affecting their vision, reducing noise in case they have a hearing impediment and making sure there are no obstacles in the way to distract or hinder a conversation or understanding. To overcome this you can check with the patient whether the lighting is acceptable, if the noise is to loud you can move the patient to a less crowded and noisy part of the room and finally you could make sure the room has only the essentials in case the patient feels claustrophobic, distracted or have a fear of an item that could causing them to be agitated. I think that you should check with the patient whether the environment is comfortable for the patient. A physical barrier could be a disability that the patient has for example ADHD and pre-linguistic speech. ...read more.

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