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barriers to communication

Extracts from this document...

Introduction

Introduction I am going to investigate the difference in social interactions in different care settings, which have service users of different age range. For my investigation I have decided to go into an educational care setting; this is Redfield edge primary schools reception class which has got children from the age of 5-11 years olds. I thought this was a good choice as in a nursery there might be barriers to communication; as the children may not be able to speak at a good level. I also plan to also use Capable care which is an elderly residence as a care setting to investigate interaction which are; both group and one to one. I am going to investigating aspects of the care value base, these are: * equality in care practise * peoples rights * respect for diversity , choice * Anti discriminatory practice and absence of stereotyping due to disability, health of mind / physical state or Place of origin * Right to confidentiality and privacy * Support and help. Transmission of values also will be demonstrated part of my coursework these are: * establishing and keeping relationships * getting to know the service user and showing empathy and sympathy * Promoting the person to establish and personal unique identity for their selves. * Indicating awareness of needs (PIES) * Praise * Encouragement to support * Giving the user choice and preference. * Respecting the person and respecting their self worth and acknowledging their self esteem needs during the conversation. I am going to investigate these aspects of the care value base I already knew that these factors will be different in a one to one interaction and a group interaction, as I will be dealing with a lot more people in group situations and it may be hard for me to transmit values to everyone in the group. Also other peoples rights may be compromised as part of another persons rights. ...read more.

Middle

Lucy was sat in the reading corner reading a book. I asked her an open question, like: "what are you going to do now that you have finished reading at that book." I hoped that asking an open question like this it would trigger a conversation. This did trigger a conversation as we started talking more specifically and informally about when I use to baby-sit her. It seamed as though Lucy felt really comfortable around me and she felt as though she could retain a very close proximity. She retained eye contact almost all the way through the conversation but occasionally she did get distracted with other things around the room such as posters. I kept her attention by asking her a question. I kept a steady slow pace to the conversation as I was aware that Lucys language skills may not be the best. I used a lot of minimal prompts and signs and gestures to make sure she understood me. I was respecting her right to knowledge by listening to her. I leaned towards Lucy whilst speaking to her and I was down at her level so there no feeling of power between us, so that the nature of the conversation was not affected by this. I was respected her rights to respect. I thought as I was a lot older than her she may feel intimidated by me starting a conversation with her if I was not at the height as her as she may see it as a formal conversation and me being in power as I would be looking down on her. I was quite patient and used a lot of active listening as Lucy had a lot of opinions about the different topics we were talking about. She even sometimes cut in to my conversation as she had so much to say. She was not aware of the use of silence in a conversation. ...read more.

Conclusion

This is where the physical barriers started to arise and the problem with a safe space for the children to play and express their selves without getting hurt aroused. The children couldn't even go into the halls and play as there was not sufficient staff to watch and supervise the children on that particular day. It just meant that we could not carry the conversation for that long and the length of the conversation was very short. The children couldn't find a common ground to start a good communication with and they found it hard to compromise. There was also a time barrier it just meant that I wasn't there to bond with them for a long and coming into the care setting I may seam as though I am invading their space. Although I gave myself enough time to listen but I had to be in and out of the placement by a certain time, due the closing and opening times. I had to stop the conversation with Gerald and John in the nursing home and it meant that it didn't have a natural ending to it, which may leave them feeling as though I wasn't making time for them. In both of the communications that involved a group I felt that the problem with time to negotiate aroused as every time I wanted to say something there was a chance for me to get interrupted and therefore forget what I was saying. The care value base will mean that the care value bases can be promoted in a positive way. I also felt it was important to get myself familiar with the service user but I didn't think talking to one of the carers about the child I was talking to I felt it was important to get familiarise myself with the users as much as they allowed me to get to know them, so this way there would be no misunderstanding during the conversation about invading the users privacy. This is also part of the care value base and I was transmitting values by doing this. ...read more.

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Here's what a teacher thought of this essay

4 star(s)

This is a good essay but I do not feel that it meets the title, which is about the care value base and promoting it within a workplace. The writer discusses some interaction and has included some excellent theory. However, it focuses around communication, which is not what the care value base always is.

There are lots of places where the essay could be extended with further explanation. To discuss the care value base, I think that the writer would have to consider the wider environment and not just a conversation.

****

Marked by teacher Sam Morran 26/09/2013

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