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Barriers To Hinder Communication

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Introduction

Section C The term barriers to communication generally means the factors which could hinder the communication between individuals or groups, without fully stopping the communication this can therefore lead to the message being misunderstood or misinterpreted. Communication can become blocked or hindered when a person cannot make sense of a message, this could be due to a number of things The use of different languages including sign language can affect whether the service user is able to make sense of the message, the service user may not understand the same language as the service provider is using, therefore the communication is hindered as the service provider can't make sense of the message The use of different terms in language can also affect whether the service user is able to make sense of the message being sent. If I had a strong Irish accent and I was interacting with a service user who had an English accent, the service user may not make sense of the message being sent, because the service user wouldn't understand it due to the accent. If the service provider used slang, during a conversation and the service user didn't understand what was being said then that could cause the service user to not be making sense of the message and this is the same for technical language being used in a conversation. ...read more.

Middle

Whilst on my placement I faced a number of barriers to effective communication. Effective Communication is a way of inteacting between two people, it is also a way of giving and receiving information or messages and it also expressing our thoughts (Hickman 2006). These barriers I faced were both internal and external. An internal barrier to communication is a barrier found within yourself that can effect communication that you are giving out. Reactions, emotions and feelings affect the communication. e.g., depression. An external barrier to communication is a barrier in the user environment. Whether it's the temperature of the setting or a language barrier. I as the service provider faced the internal barrier of anxiety as I had been suffering it for a couple of months previous to the placement. The second day of placement at the care setting I faced new troubles as the night before I hardly slept, resulting in me being tired the next day for work. At the begging of the day I felt that I listened badly to the other care worker because the act of listening takes up too much mental and physical effort. I think I also felt a little nervous when I worked with the groups of clients as I had never worked with a client group of that size and age so I was just nervous as I did not want to make the clients uncomfortable which then would have created a barrier between me and my clients. ...read more.

Conclusion

Through out the day, the tiredness I felt in the morning soon vanished as I became more active and more involved with the group activities. I also made sure that, that night when I went home that I settled in bed much earlier then I did the night before, so I had more of a chance of getting more sleep resulting in me being not tired the next day for work. I am currently going through counselling for my anxiety as my anxiety had lead to depression. But whilst on the placement in order to stop myself form having anxiety attacks I made sure I wasn't to stressed in situations as that can trigger my anxiety off. Finally to over come the external barriers to effective communication around me, I decided to reduce the client group I was working with in the computer room and when I reduced the number of clients in the room, I also realised that the noise and the temperature in the room had decreased too. To overcome the resource barrier, of lack or facilities for the clients I decided to get some extra books from the main room and bring them into the computer room where I was working and this resulted in all the clients doing something constructive and waiting their turn for the computer patiently, where as to begin with it was nearly a riot. Natasha Hussain Draft Communication & care Values ...read more.

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