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Cache level 3 Unit 1 Service Providers and Legislation

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________________ E1 and E2 A statutory service is a legal requirement in the country funded by the local government. It is provided by the local government after a law has been passed to say that this type of service must be provided such as education for 5 to 16 years old. These services are provided by local authorises. These services are provided by paid trained members of staff. ?Statutory services are financed by the state, which collect money through local and national taxation and National Insurance? Beaver et al, (2008) p3. Schools are a type of statutory service that provides care and education for children. In the U.K school is compulsory for children age 5 to 16 years (year 1 to year 11). Children education is divided into 2 stages primary for children aged 5 to 11 years and secondary for children aged 11 to 16 years .In Wales most primary school provide nursery and reception classes often called pre - school which provide free education to children aged 3 to 4, after completing reception these children then move on to year 1. Nursery and reception is optional for parents but for parents wanting to get back to work as soon as possible this service gives them free childcare and the freedom to do this. This also gives parents time for themselves and an opportunity to socially with other parents. Children attending nursery attend for half a day and from reception to year 11 which attend a full day which is 9am to 3.30pm primary schools and around 8.30am to 3.00pm for secondary schools. State schools which are statutory schools are required by law to follow the National Curriculum which provides children with a balanced education through their school life. Schools also provide after school clubs for children to progress in a chosen hobby and music lessons. Schools also safeguard and protect children from harm from any kind of abuse whether at home or outside school by working with other multi agencies like social services. ...read more.


Behaving like a professional in a workplace (by this I mean acting appropriately like an adult) will allow children to see what is expected of them in their own behaviour. Being able to change behaviour depending on the situation is also needed. Being nice and appreciable when a child needs help but also able to be strict and in control when a child is disrupting the class. Communication skills are one of the most important skills that you need in a childcare setting as you need to be able to rely information to the children and to be able to rely information effectively to other team members. ?We talk to people face to face, and we listen when people talk to us. We write emails and reports, and we read the documents that are send to us. Communication therefore is a process that involves at least two people a sender and a receiver. For it to be a successful, the receiver must understand the message in the way that the sender intended? Mindtools (2012). There can be many barriers to communication in a child care setting and the practitioner?s needs to be able to overcome these barriers in order to communicate effectively. Barriers to communication can be cultural like language, emotional or social. Confidentially is about protecting private information about someone or something and is a legal requirement in all childcare settings as article 16 of the united nations convention of the rights of the child states ?The law must protect every child?s and young person?s rights to privacy? Crae (2012). Parents are also covered by the human rights act 1998 article 8 which states ?right to respect for private and family life? Legislation (2012). As your relationship with the children and their parents develop they will often tell you information that they want only you to know. Sometimes it is ok to keep this to yourself but in some situation you are unable to do this. ...read more.


Team members need to be able to communicate with each other and be involved and feel free to express themselves openly without fear of be teased. C Childcare practitioners need to listen to children views and value their opinions as of the UNCRC 1989 it has become compulsory to do so as it states in Article 12 ?state parties shall assure to the child who is capable of forming his or her own opinion the right to express these views freely in all matters affecting the child, the view of the child being given due weight in accordance with the age and maturity of the child? Teaching expertise (2012). In Wales it is also part of the seven core aims of the ?children and young people?s right to action 2004? that children have the right to be listened to. ?The wishes and feelings of children must be identified; children must be involved as active participants in decisions that are made about them. This is especially important when a situation is being reviewed? Bruce (2007) p234. Practitioners need to listen to children and response to what they are saying with an appropriate answer this will help build the child confidence and boost their self-esteem allowing them to feel valued and respected over time this will improve your relationship with the child. Bruce says how if we are encouraging together children we help boost their self-esteem ?when children make mistakes, do not tell them they are silly or stupid. Instead say something like never mind, let?s pick up the pieces and sweep them into the bin. Next time if you hold it with two hands it will be easier to work with? Bruce (2007) p257. By showing you care and value their input the child might feel more confident in speaking out and might open up to you if there is a problem ?listen to them and take their concerns seriously, often when a child has been bullied or abused in another way, he or she will try to put into words what has happened? Bruce (2007) p238. ...read more.

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