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Care values are a set of written rules, which explains how people working in a particular profession should behave.

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Introduction

Transfer-Encoding: chunked ´╗┐Care Values Care values are a set of written rules, which explains how people working in a particular profession should behave. It?s a document that provides guidance on ethically appropriate and recommended ways of behaving or dealing with certain situation. If a code of practice did not exist, people can get away with whatever they wanted to do. It helps to make people accountable for their actions and protects the rights of service users. Everyone using a care service is entitled to a good standard of practice and care. This means that everyone has equal opportunities in the care service, no one would be excluded because of their ethnicity, gender, and age and health status. Others won?t be preferred or labelled by care practitioner. An example of breaking the equal opportunity care service would be a nurse treating one patient better than another patient in the same clinic. Due to the nurse doing this, the service user that is not treated equally and therefore, would not be performing to their potential and would further struggle to recover. The nurse would apply this care value by helping each service users without labelling and not favouring. https://www.nsasocialcare.co.uk/values-based-recruitment-toolkit-faqs/what-are-social-care-values-why-do-they-matter (accessed on 27/10/2015) http://www.scie.org.uk/workforce/inductionnorthernireland/principlesofcare/values.asp (accessed on 27/10/2015) https://www.pearsonschoolsandfecolleges.co.uk/FEAndVocational/HealthAndSocialCare/Professional/AdvancedHealthandSocialCare/Samples/Samplematerial/Chapter%203%20for%20newsletter2.pdf (accessed on 27/10/2015) Equality does not mean that everyone is treated the same. What it does mean is that everyone has equal access to opportunities. This could mean that different people require different support to access opportunities. Being treated with dignity and respect is essential when working in a way that promotes equality. Equality emphases on promoting fairness in services and organisations by the protecting people?s rights. An organisation would promote equality by not directly or indirectly discriminating against a protected characteristic, such as; race, gender, disability, religion or beliefs, sexual orientation and age. In addition the care value seeks out to avert discrimination in all these areas. ...read more.

Middle

If more people know about the medical condition of the service user, harm can be inflicted. This is because the service user is an easy target for a person that has an aim to hurt them. The health and social care professional relationship with the service user would be restrained and worsened because confidentiality had been broken. The service user would lose trust in the care practitioner. This would have a dramatic effect on future communication. The service user would be restrained from telling personal information to the care practitioner because of fear that the information would be told to others again. This would have an effect on the care that would be given to the service user because the care practitioner wouldn?t be informed about the service user?s symptoms. http://www.bevanbrittan.com/articles/Pages/DisclosingConfidentialPatientInformationtothePolice.aspx (accessed on 27/10/2010) http://www.psni.org.uk/documents/317/Standards+on+Patient+Confidentiality.pdf (accessed on 27/10/2010) https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/417696/Archived-information_sharing_guidance_for_practitioners_and_managers.pdf (accessed on 27/10/2010) http://systems.hscic.gov.uk/infogov/codes/lglobligat.pdf (accessed on 27/10/2015 Maintaining confidentiality is important in communication between a service user and a care practitioner because it establishes trust. Keeping trust and a safe environment is essential to every service user because without trust and a safe environment, it would cause problems both to the organisation and the person receiving care. The care practitioner would make sure that the communication between themselves and the service user is culturally appropriate. This would mean that the care practitioner would take a courteous and clear, careful attention to the service user consent and confidentiality. It is important to keep things secluded. The service user would be at ease because the care practitioner would store the confidential information safely so it is secure from getting into a mistaken individual?s hands. Confidentiality being maintained can result on the service user telling personal information without worrying. The care practitioner would have to understand the difficulty people can have not trusting an organisation so they would have to follow the guidelines set by the organisation. This may make the service user feel more at ease because they would know the care worker is professional about the situation and their private information would stay private and not everybody would be able to access their private information. ...read more.

Conclusion

The equal opportunity policy of complaint would give service user, nurses, health and social care professionals to know the particular problems in the hospital and GPs. When the service user is asked for verbal back, the health and social care practitioner would have sure that their body language, tone of voice and pace is not threatening. If the care practitioner was to speak in a fast pace, it could give the impression that they are not interested in the conservation due to seeming that they are in a hurry. Slow pace can give the impression that the conservation isn?t important because when someone talks really slow, it is associate with boredom. The pace should be medium or average pace; this is not slow and fast pace, but it is in the middle. This pace would make sure that the service user is engaging in the feedback. Braille is a form of written communication for blind people. The written language is represented by patterns of raised dots that are felt with fingertips. Care practitioner would use braille as a way to communicate with service users that have a limited vision and those that are blind. This would help the service user understand the written form and provide their feedback to the healthcare organisation. http://www.markedbyteachers.com/as-and-a-level/healthcare/equality-diversity-and-rights-3.html (accessed on 06/11/2015) http://www.slideshare.net/j.slack/what-is-the-care-value-base (accessed on 06/11/2015) http://www.ukessays.com/essays/social-work/equality-diversity-and-rights-in-health-care-social-work-essay.php (accessed on 06/11/2015) If the service users? right and beliefs are not promoted by the healthcare organisation it can result on the service user not having the right of choice, not being included in their healthcare and not given the chance to claim. This important because the service user should have the chance to make their own decisions regarding a matter. They can?t make informed choices about their care without the right kind of information. It is the health and care practitioner duty to inform the service user treatment options. The service user being excluded from information regarding about them. https://www.tes.com/teaching-resource/promoting-rights-of-individuals-6133490 (accessed on 06/11/2015) https://tools.skillsforhealth.org.uk/external/141_HSC3111.pdf (accessed on 06/11/2015) http://www.equalityhumanrights.com/sites/default/files/uploads/documents/Old_Guidance/PDFS/Service_User/5_service_users_healthcare_and_social_care.pdf (accessed on 06/11/2015) https://www.ucl.ac.uk/spp/publications/unit-publications/78.pdf (accessed on 06/11/2015) ...read more.

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