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Communication. Argyle's stages of the communication cycle and Tuckmans stages of group interaction

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Laila Suleiman Unit 1 P2 INTRODUCTION For the second criteria (P2), I will consider how communication theory helps to explain effective communication in Health & Social care contexts. I will discuss the following theories; Argyle 1972 & Tuckman?s stages of group interaction and i will link them to the effective communication and interpersonal interaction. Theories of communication: Argyle's stages of the communication cycle (ideas occur, message coded, message sent, message received, message decoded, message understood); How is the Argyle communication cycle used in health and social care? Communication is the basic part of our lives. There are several different methods of communication moreover we are gaining more and more all the time. The communication cycle is a structure that was thought up about how we communicate. The first person that identified the communication cycle was Charles Burner, it was identified in 1965. few years later, Michael Argyle (1972), assumed that interpersonal communication was a skill that had to be learned, just as you would learn how to drive a car. ...read more.


This process is called the communication cycle. This is how the communication cycle works: 1). Ideas occur- first you think of a conversation 2). Message coded- then you think about how you are going to say what you are thinking off and decide whether if the conversation will be in spoken words or sign language 3). Message sent- you send the message , either way by speaking or using sign language. 4). Message Received- the person you are communicating senses that you have sent a Message either by hearing your words or seeing your signs. 5). Message Decoded- the other person has to interpret what you have communicated. 6). Message understood- if you have communicated clearly and the other person has Concentrated, and there are no barriers to communication, the other person understands what you have said. You can see this by them giving you feedback on what you have said. Theories of communication: Tuckman?s stages of group interaction (Forming, Storming, Norming, Performing) Interaction (Forming, Storming, Norming, Performing) BRUCE w. ...read more.


Roles turn out to be flexible and functional. The above theory of communication does believe that there are some actions that individuals should be using while communicating for instance, to face a client directly; adopt an open posture; keep good eye contact; and be relaxed. Argyle states that the strategy mentioned above does work well in the North American culture etc, although may possibly need some sort of adjustment for individuals in different parts of the world as well as different cultures, as it does seem to be disrespectful in other cultures/ countries to look into peoples eyes while communicating with them. Within the health and social care setting, the care worker should be facing directly to the service user when communicating to them. It is important that care workers adopt appropriate postures to show that they are interested in what the services user is taking about. What is more important is that the care worker pays attention fully to the service users because they know that they are being listened to they will be more relaxed as well as comfortable knowing that they are being listened to. ...read more.

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