Communication in care settings This piece of work is about two main theories and they are Tuckmans theory and Egans theory (SOLER). Also the effects of communication on care workers and service users.

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A03- Communication in care settings

This piece of work is about two main theories and they are Tuckman’s theory and Egan’s theory (SOLER).  Also the effects of communication on care workers and service users. This will be explained in more detail.

Communication cycle- is very important in our lives, there are lots of ways to communicate nowadays and the list becomes bigger each day.

        

There are lots of ways to communicate but the main structure of the cycle is still the same as it was. First it’s you express yourself then you listen and hear, then they express ones feelings then they listen and hear. And then it goes round like a cycle.

Tuckman’s theory- This stage was developed in 1965’s and the last stage was added in the 1970’s. There are 5 stages and they are forming, storming, norming, and performing. Forming is when the individual themselves is very nervous, scared to show their real feelings so they may just agree with someone to kind of ‘make them happy’. In this stage the individual doesn’t show their personality as they may not feel comfortable round others in their group.

 

The second stage is storming at this stage the individual start to show their real feelings and their personality starts to show. This is because they start to relax and be comfortable around others in their group. Also others in the group may start to have conflict were they have different opinions about ideas, and they don’t agree on others about their ideas.

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The third stage is norming at this stage individuals start to relax and become more comfortable around others in their group. Also it’s when they get ideas to together and agrees on one, and individuals then start to know what is accepted from them and start to get on with what they have to do within the group.

The fourth stage is when all individuals in the group know what their role is in the group and start to work towards their own goals. Then they work together to get the task finish that was set.  

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This essay is written in a rather basic style. It has the initial ideas but the writer has not really expanded to discuss them in depth. It also appears to have some work missing in the middle. It could be enhanced by trying to relate the theory to a real life situation and a little more research into the theories. 3 Stars