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Describe different type of communication and interpersonal interaction. Using examples relevant to health and social care settings.

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Case study I am a teacher: I'm a teacher, I work withy young children and also with other staff members. The type of communication that I use with the children is a one to one communication, this is because I and the children share our views, opinions and information with one and another. One to one communication also involves me and one student only where no one else is involved. This type of communication ensures that and it will show that I have the student's attention in that main moment. When you communicate with students at each time it can make them feel special and also it will make them being cared as they will have your attention. The type of communication that I se with the staff is a group communication and also formal language as we have to share information, views and also require help when needed. I use interpersonal interactions using correct understandable language so that the students can understand and also use an apocopate speech. It's very important as a teacher not to use inappropriate language likes slang words, jargon and informal language with the students or staff members. In every daily basis the communication cycle is being used over and over again. As we send the messages or information and we will have a reply back. In the environment that we live in the students tend to have views and opinions about other students values and beliefs its very important that we as teachers will try to persuade them that every one has deferent values and beliefs but at the same time they should all be respected. Time does appear sometimes a bad influence in our daily communication basis. But however I do over some this barrier I give 15 minutes to each student to talk to me about their view, opinions and also express their feelings. I am a doctor: I'm a doctor and in there settings that I work with its very important to analyze how we communicate with our patients with the staff. ...read more.


When the person feels that the other person has time to talk they will feel unappreciated. In a health and social care settings time is not always respected as they have a target to see a lot of clients or patients and don't have time to make just for 1 certain client or patient. However this can be improved by making a longer appointment so it can help the patients or clients and will have a longer time to talk and express their views and opinions. Anxiety Anxiety can cause barriers to communication as it will leave an individual unable to speak through some factors like, embarrassment, fear or shyness. Physical; signs can occur when going through them factors like pulse rate, dry mouth and sweating. Stereotyping Stereotyping is when you don't treat everyone the same. If we treat everyone the same it will mean that whoever the person is they will be treated themselves as all others. Not everyone is the same so not everyone should be treated the same. There are a lot of people that find it really hard to communicate so they should be given individual treatment. Stereotyping happens when we attribute charaectistcs top people making assumption before finding out who they really are individually. A health care worker needs to establish what kind of care is required. (P4) Identify how the communication needs of patients/service users may be assisted, including non-verbal communication. What are hearing aids? A hearing aid is a small electronic device that you wear in or behind your ear. It makes some sounds louder so that a person with hearing loss can listen, communicate, and participate more fully in daily activities. A hearing aid can help people hear more in both quiet and noisy situations. However, only about one out of five people who would benefit from a hearing aid actually uses one. A hearing aid has three basic parts: a microphone, amplifier, and speaker. ...read more.


a heart attack it will be more effectively to use existing symbols in the form of signs rather than to teach sign language that might be difficult to learn. It's important that people don't become dependent on carers and also they should not be made to feel incapable. Social needs Social needs are met on having opportunities to communicate with people in the heath and social care settings, it's very important to organize activities that give the patient or service users the chance to have contact with people. The health and social care settings allows patients or service users to se ether family and fiends and also they have a chance to meet new people. The best way to do this is to arrange and allow the patients or service users to see and talk toe each other. The carers in the health and social care settings provides communication skills during the day caring activities by having time to listen and also taking interest giving the chance to the service users or patients to express their physical, social emotional and intellectual feelings. Empowerment This word is used in the term of enabling persons independent through opportunities and choices and also understanding. Communication can lead people to expressing themselves positively. When people don't communicate and not express themselves they will feel helpless. Communication provides opportunities, practice and provides choices, practice communication and also supportive environment that provides information and education to an individuals needs/. Promotion of rights Communication can be made easier if the individual can express their ideas and opinions without being made to feel insecure in a health and social care settings, the carers can help their clients or patients to express themselves. Every individual has a right for their views and opinions to be respected and in the same time they should respect every individual's views and opinions. The clients should discuss how they are feeling but they need to do hat in private or talk their feelings with the person concerned. ...read more.

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