• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Describe different types of communication and interpersonal interaction and the factors which may influence them with particular reference to health and social care settings P1 & P3.

Extracts from this document...

Introduction

Describe different types of communication and interpersonal interaction and the factors which may influence them with particular reference to health and social care settings P1 & P3. Introduction Good communication is central to working with children, young people, their families, old people and carers. It involves listening, questioning, understanding and responding to what is being communicated by children, young people, old people and those caring for them. It is important to be able to communicate both on a one-on-one basis and in a group context. Communication is not just about the words you use, but also your manner of speaking, body language and, above all, the effectiveness with which you listen. To communicate effectively it is important to take account of culture and context, for example where English is an additional language. One to one When we start a conversation with someone else we must try to create the right kind of feeling. We and the other person must feel relaxed and happy to talk to you. It is important to create the right emotional atmosphere before you can go on to discuss complicated issues or give people information. People starting a conversation with 'Good morning' or 'Hi', we must show that we are relaxed and friendly. ...read more.

Middle

social groups. In a dictionary we can find non - standard words which are understood by other members of a speech community. Language If some people are from different countries and they speak a different language, they must learn a second language and for the first time they may not understand what some people say. Non-verbal communication Non-verbal communication we use everyday it is the body language we use, it is communication that doesn't use speech. Non - verbal communication means, we communicate with people but not using words. For example, Facial expressions, such as frowns and smiles, tell other people how we feel. We have eye contact and body posture, body movements and gestures. Posture Posture is the way we stand or sit, it is the first major influence on the initial impression you make. Although we may not be aware of it, our posture indicates our confidence, our openness and your attitude. Posture can be signs of shyness and pain. A stiff posture can mean discomfort and frustration. When we talk one-to-one and we can see that person listening to us or not and if they are interest or not. When we seating down and the person is not interest, they will not sit on the chair but they lie on the chair, the people look bored and sometimes people hold their hands. ...read more.

Conclusion

Is the room too cold or hot that can too have bad effect on communication because people can feel tired or stressed. The environment also plays an important role in the effectiveness of aids for communication. If we have noisy room that can have a bad effect for someone using a hearing aid. If we have good lighting that can help people who are using hearing aid because they can understanding speech with lip reading. If we work in a group it is good if we have a general participation pattern because everybody can communicate with everyone else. That doesn't have any bad effect in communication. This pattern shows people being left out or isolated from the group. Interpreters and translation An interpreter is a person which communicates meaning from one language to another. They interpret spoken and signed languages such as English and British Sign Language. A translation is person which translates one language to another for example, English to German. Translating and interpreting is not just changing one language to another. Some languages do not have simple equivalence between words and signs. Interpreters and translation must grasp the meaning of the message and find a way of expressing this meaning in a different language system. ?? ?? ?? ?? Unit 1 16/03/2009 BTEC National Diploma in Health & Social Care T. McDonald ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Healthcare section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Healthcare essays

  1. Marked by a teacher

    Explain the role of effective communication and interpersonal interaction in a health and social ...

    3 star(s)

    Even is Chloe is not talking to Emma, the actions that Chloe makes can give Emma some ideas on what to do in the future to help. Another situation for non-verbal communication is: If you were in an interview and you were slouching on your seat, this could give an

  2. Marked by a teacher

    Explain the role of effective communication and interpersonal interaction in a health and social ...

    3 star(s)

    Effective communication is a two way process, sending the right message that is correctly received and understood. We use these forms of communication in health and social care because if you were to communicate with someone in a health and social care setting and they werenât listening to you they

  1. Marked by a teacher

    Describe different types of communication and interpersonal interactions using examples relevant to health and ...

    3 star(s)

    Non-verbal: The way in which we present our bodies can send non-verbal messages about our attitudes. For example when talking to a patient with crossed arms and legs open can give the message 'I'm not interested' which when talking to a patient is not the appropriate way to be sitting.

  2. Marked by a teacher

    Factors that may influence communication and interpersonal interaction in health and social care setting ...

    3 star(s)

    At simple levels, aids such as flash cards or picture books can also improve communication with people who do not use a spoken or signed language.

  1. Effective communication - P1, P2, P3, M1

    with the service user the things you have both spoken about, so that neither the care worker nor the service user leaves feeling confused about what was being said. In some cases within a health and social care settings, a care worker may need to use effective communication and interpersonal skills with a service user that cannot speak for themselves.

  2. Types of communication including factors that support and inhibit communication within a care setting ...

    so they understand what they have to read if required to read something. Touch can also be used as a service user may be able to identify and picture things more when after touching it/them. How special needs can inhibit communication If a service provider does not provide special needs

  1. Developing Effective Communication in Health and Social Care P1: Communication of Contexts:

    care sectors such as GP's and hospitals they would try to communicate with each other in this language. An example of this jargon being used in health and social care is when to a group of professionals who are going over a patients notes and overall health.

  2. Health and Social Care Unit 3 Health and Well being

    This is not all to do with patients being scared that they will be treated differently due to particular prejudice views that they may feel health professionals may hold against certain people: 1. Age 2. Gender 3. Race 4. Sexuality 5.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work