• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Describe different types of communication and interpersonal interaction and the factors which may influence them with particular reference to health and social care settings P1 & P3.

Extracts from this document...


Describe different types of communication and interpersonal interaction and the factors which may influence them with particular reference to health and social care settings P1 & P3. Introduction Good communication is central to working with children, young people, their families, old people and carers. It involves listening, questioning, understanding and responding to what is being communicated by children, young people, old people and those caring for them. It is important to be able to communicate both on a one-on-one basis and in a group context. Communication is not just about the words you use, but also your manner of speaking, body language and, above all, the effectiveness with which you listen. To communicate effectively it is important to take account of culture and context, for example where English is an additional language. One to one When we start a conversation with someone else we must try to create the right kind of feeling. We and the other person must feel relaxed and happy to talk to you. It is important to create the right emotional atmosphere before you can go on to discuss complicated issues or give people information. People starting a conversation with 'Good morning' or 'Hi', we must show that we are relaxed and friendly. ...read more.


social groups. In a dictionary we can find non - standard words which are understood by other members of a speech community. Language If some people are from different countries and they speak a different language, they must learn a second language and for the first time they may not understand what some people say. Non-verbal communication Non-verbal communication we use everyday it is the body language we use, it is communication that doesn't use speech. Non - verbal communication means, we communicate with people but not using words. For example, Facial expressions, such as frowns and smiles, tell other people how we feel. We have eye contact and body posture, body movements and gestures. Posture Posture is the way we stand or sit, it is the first major influence on the initial impression you make. Although we may not be aware of it, our posture indicates our confidence, our openness and your attitude. Posture can be signs of shyness and pain. A stiff posture can mean discomfort and frustration. When we talk one-to-one and we can see that person listening to us or not and if they are interest or not. When we seating down and the person is not interest, they will not sit on the chair but they lie on the chair, the people look bored and sometimes people hold their hands. ...read more.


Is the room too cold or hot that can too have bad effect on communication because people can feel tired or stressed. The environment also plays an important role in the effectiveness of aids for communication. If we have noisy room that can have a bad effect for someone using a hearing aid. If we have good lighting that can help people who are using hearing aid because they can understanding speech with lip reading. If we work in a group it is good if we have a general participation pattern because everybody can communicate with everyone else. That doesn't have any bad effect in communication. This pattern shows people being left out or isolated from the group. Interpreters and translation An interpreter is a person which communicates meaning from one language to another. They interpret spoken and signed languages such as English and British Sign Language. A translation is person which translates one language to another for example, English to German. Translating and interpreting is not just changing one language to another. Some languages do not have simple equivalence between words and signs. Interpreters and translation must grasp the meaning of the message and find a way of expressing this meaning in a different language system. ?? ?? ?? ?? Unit 1 16/03/2009 BTEC National Diploma in Health & Social Care T. McDonald ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Healthcare section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Healthcare essays

  1. Marked by a teacher

    P3 explain factors that may influence communication and interpersonal interaction in health and social ...

    3 star(s)

    Members of staff have to make sure that the hearing aid is on the right setting at all tie to prevent there being a situation where the resident cannot hear properly or if they notice that the residents cannot hear properly they should make sure that they tune the

  2. Explain the role of effective communication and interpersonal interaction in a health and social ...

    also givers the sender a chance to see if they have missed out on any stages of the communication cycle. Belbin's (1981) communication theory helps to explain effective communication because Belbin believes that everyone has different roles in the team in order to have successful communication The first role was

  1. Unit 1 Communiction in Health and Social Care p1

    Teachers who works at school with learning difficulties students uses sign language to communicate with them. With regards of my placement, they often used sign language to communicate with their pupils because some of them have learning difficulties. Also, they use arts and crafts to illustrate something like feeling etc.

  2. Unit 3- P1- Risks in a health and social care setting

    Good work practises will help lower the risks as if you can spot a potential hazard before it becomes a hazard than you can potentially save a service user's life. Working conditions Bad working conditions will prevent workers from giving out the correct help required, which would create problems for the patient.

  1. Effective communication - P1, P2, P3, M1

    To make sure also that you understand what they are trying to say, you should repeat back what they have said to you in your answer. This helps any misunderstandings from happening and makes communication much more effective. At the end of a conversation, it is important to sum up

  2. Assess the role of effective communication and interpersonal interaction in health and social care ...

    However communication is not always effective as the receiver may misinterpret the message. There may be problems that occur at any stage of the communication cycle. Care workers or people working in the health and social sector can reduce these problems with well planned communications and through the effective use of their interaction skills.

  1. Psychology - Unit 8 Health and Social Care P1 M1

    This evidently shows how one individual can be influenced by a group/team. The Psychodynamic Approach: The psychodynamic approach is associated with an Austrian psychologist Sigmund Freud (1856 ? 1936). He developed this theory of psychodynamic psychology and the treatment is known as psychoanalysis.

  2. Developing Effective Communication in Health and Social Care P1: Communication of Contexts:

    Forms of Communication: Verbal Communication: Is word based and spoken communication we use this kind of communication in are day to day life's it is a 2 way process the key skills are To verbal communication is listening and speaking professionals use this in health and social settings when dealing

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work