• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Describe different types of communication and interpersonal interactions using examples relevant to health and social care settings

Extracts from this document...

Introduction

Task 1 - Describe different types of communication and interpersonal interaction, using examples relevant to health and social care settings. Types of Communication: One-to-one: One to one communication is the interaction between two people; other types of one-to-one communication could be email or instant messaging. Examples of one-to-one communication in health care could be a patient talking to his/her doctor, a doctor talking to a patient's family and a doctor breaking sensitive news to a patient. Groups: Group communication is getting a small group of people together who share the same problem to talk about it. These work better when the group is small as the leader can interact better than working with a large group. In health care, group communication can range from AA meetings (Alcohol anonymous) to drug abuse to various phobias which people want to overcome. Formal: Formal communication is the interaction between two or more people, which does adhere to the rules of formal communication. Formal communication requires appropriate verbal and non-verbal skills. Other examples of formal communication are; a formal letter or email. ...read more.

Middle

Music: Music can provide a valuable communication system for expressing emotion. Music is seen as the language of emotion. Playing music while recovering in hospital is a great to lift people's spirits and can help speed up a person's recovery. Arts and crafts: In most households we enter we see pictures, paintings, sculptures, architecture, ornaments, to visitors this may just look like decoration but these can communicate messages and emotions to the household owner - artwork etc. can remind people of happier time. Communication using technology: Instead of meeting someone to discuss various issues, nowadays we can communication with someone half way around the world from are own home. Examples: * Telephone * E-mail * Text * Instant messaging * Fax E-mail has become useful for people who cannot contact their GP or doctor by telephone who need to rearrange an appointment or for doctors to get hold of patients. Types of Interpersonal Interaction: Speech and Language: Language can be spoken, written or signed. Language is the expression of human communication through which knowledge, belief, and behaviour can be experienced, explained and shared. ...read more.

Conclusion

Proximity (personal space) is key to creating relationships, however it is important to keep a space between people you are talking to otherwise they feel uncomfortable and may not want to talk to you again. Proximity is vital in doctor - patient relationships. Reflective listening is most common in counselling, it is also known as parallel talk and paraphrasing. Reflective listening is important in health and social care as it shows you were listening, that you understand, creates empathy and builds a positive rapport. It also shows to the patient that you know what they are feeling; it shows that you have a desire to help and also shows that the person is worth helping. Variation between cultures: When communicating with people from different cultures, it is important to be polite courteous and show respect. If it is difficult to understand what the other person is trying to communicate ask questions to discover an understanding and to listen to the answers. In most health and social care settings signs are now multi-cultural as the UK is a multi-cultural society. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Healthcare section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Here's what a teacher thought of this essay

3 star(s)

Overall a good essay that covers the main ideas of communication. The second half of the essay is better than the first with more detailed descriptions. As the title refers only to description, and not explanation, the depth of writing is adequate to satisfy this.

It would benefit from a greater range of examples of health and care settings.

To extend the writing, the essay could discuss the communication cycle or SOLER behaviours.

***

Marked by teacher Sam Morran 01/12/2012

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Healthcare essays

  1. Marked by a teacher

    Review Strategies used in health and social care environments to overcome barriers to effective ...

    4 star(s)

    may be busy and there isn't a chance to check the room and also it's not also possible to adapt the building if wheelchair access is needed. Technological aids to communication A weakness in this strategy is that it can malfunction, a hearing aid may not always be reliable this

  2. Marked by a teacher

    Understanding and using research

    4 star(s)

    It is like carrying out a practical test or research in order to get the results of what you are looking for. It helps you find out whether your hypothesis or what you thought would happen is true or not.

  1. Marked by a teacher

    Describe the requirements for two careers in the health and social sector - neonatal ...

    4 star(s)

    If they can communicate with the patients with empathy then they will be able to establish the state the person is and any further help they might need such as counsellors. Anti-discrimination approach This is a standard but important requirement Neonatal nurses and gynaecologist will have to have.

  2. Describe different types of communication and interpersonal interaction and the factors which may influence ...

    http://techdis.ac.uk/index.php?p=3_1_1_1&disability=all&technology=all&id=91 Speech People of different localities, ethnic groups and cultures have their own special words and speech patterns. These groups may be referred to as different speech communities. Jargon is called technical terminology which is used by care workers. That can create the barriers because people do not use this same jargon.

  1. NURSING:: Critically examine an incident from recent practice whilst using a model of reflection.

    perceived by society has caused many stereotypes to develop.(Gowers & Shore 2001). Being overweight is strongly associated with stigma, which consequently has detrimental effects on self-esteem. (Jeffery 2001; While 2000). There are numerous social problems encountered by obese individuals the greatest being prejudice and discrimination at work, publicly or interpersonally.

  2. Personal & professional development in Health & Social care.n this assignment I am going ...

    Therefore staff should always maintain confidentiality of information. Also another example would be when staff don't give service users their independence and treat them like they can't do anything for themselves, this often makes the service user furious and put their self-esteem down.

  1. In this essay I will be outlining key legislation and regulations which govern safeguarding ...

    The independent safeguarding authority to be able to stop sexual abusers from working with people that are vulnerable. This also applies to employed people and volunteers, there are separate but liked barred lists for those working with children and adults, Checks must take place before an individual can work with the vulnerable so this can stop physical abuse from happening.

  2. Types of communication including factors that support and inhibit communication within a care setting ...

    service providers need to understand what is going on around them so good quality care is provided and received. Factors that affect oral communication can include: Accents and colloquialisms, people from other areas tend to have different accents, and âcommon spoken expressions that are regional.â (http://www.google.co.uk/#hl=en&q=colloquialism&tbs=dfn:1&tbo=u&sa=X&psj=1&ei=ZmRXUJPMI6-20QWr34DQAw&ved=0CB0QkQ4&bav=on.2,or.r_gc.r_pw.r_qf.&fp=66c1be4f63edbe36&biw=1440&bih=773 -17/09/2012 18:57)

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work