• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Describe different types of communication and interpersonal interactions using examples relevant to health and social care settings

Extracts from this document...

Introduction

Task 1 - Describe different types of communication and interpersonal interaction, using examples relevant to health and social care settings. Types of Communication: One-to-one: One to one communication is the interaction between two people; other types of one-to-one communication could be email or instant messaging. Examples of one-to-one communication in health care could be a patient talking to his/her doctor, a doctor talking to a patient's family and a doctor breaking sensitive news to a patient. Groups: Group communication is getting a small group of people together who share the same problem to talk about it. These work better when the group is small as the leader can interact better than working with a large group. In health care, group communication can range from AA meetings (Alcohol anonymous) to drug abuse to various phobias which people want to overcome. Formal: Formal communication is the interaction between two or more people, which does adhere to the rules of formal communication. Formal communication requires appropriate verbal and non-verbal skills. Other examples of formal communication are; a formal letter or email. ...read more.

Middle

Music: Music can provide a valuable communication system for expressing emotion. Music is seen as the language of emotion. Playing music while recovering in hospital is a great to lift people's spirits and can help speed up a person's recovery. Arts and crafts: In most households we enter we see pictures, paintings, sculptures, architecture, ornaments, to visitors this may just look like decoration but these can communicate messages and emotions to the household owner - artwork etc. can remind people of happier time. Communication using technology: Instead of meeting someone to discuss various issues, nowadays we can communication with someone half way around the world from are own home. Examples: * Telephone * E-mail * Text * Instant messaging * Fax E-mail has become useful for people who cannot contact their GP or doctor by telephone who need to rearrange an appointment or for doctors to get hold of patients. Types of Interpersonal Interaction: Speech and Language: Language can be spoken, written or signed. Language is the expression of human communication through which knowledge, belief, and behaviour can be experienced, explained and shared. ...read more.

Conclusion

Proximity (personal space) is key to creating relationships, however it is important to keep a space between people you are talking to otherwise they feel uncomfortable and may not want to talk to you again. Proximity is vital in doctor - patient relationships. Reflective listening is most common in counselling, it is also known as parallel talk and paraphrasing. Reflective listening is important in health and social care as it shows you were listening, that you understand, creates empathy and builds a positive rapport. It also shows to the patient that you know what they are feeling; it shows that you have a desire to help and also shows that the person is worth helping. Variation between cultures: When communicating with people from different cultures, it is important to be polite courteous and show respect. If it is difficult to understand what the other person is trying to communicate ask questions to discover an understanding and to listen to the answers. In most health and social care settings signs are now multi-cultural as the UK is a multi-cultural society. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Healthcare section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Here's what a teacher thought of this essay

3 star(s)

Overall a good essay that covers the main ideas of communication. The second half of the essay is better than the first with more detailed descriptions. As the title refers only to description, and not explanation, the depth of writing is adequate to satisfy this.

It would benefit from a greater range of examples of health and care settings.

To extend the writing, the essay could discuss the communication cycle or SOLER behaviours.

***

Marked by teacher Sam Morran 01/12/2012

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Healthcare essays

  1. Marked by a teacher

    Review Strategies used in health and social care environments to overcome barriers to effective ...

    4 star(s)

    may be busy and there isn't a chance to check the room and also it's not also possible to adapt the building if wheelchair access is needed. Technological aids to communication A weakness in this strategy is that it can malfunction, a hearing aid may not always be reliable this

  2. Marked by a teacher

    Equality diversity and rights in health and social care

    3 star(s)

    Nevertheless, services providers by the state are not distribute fairly. For instance, a number of non white patients are treating differently from white patients within mental health services. This has been confirmed by a recent Mental Health Act Commission report which found that non white patients, and particularly people Afro

  1. Marked by a teacher

    P3 explain factors that may influence communication and interpersonal interaction in health and social ...

    3 star(s)

    with worked very well I think this was because we broke the barrier between ourselves where we introduced ourselves and got to know each other a little bit more than we did at the start of the cause and also this broke the tension that could have been in the

  2. Diversity. There are many benefits of living in a diverse society and in this ...

    Movies are not aimed at only one religion, the same can be said for theatres there are many theatres which make drama about the history which allows people to understand how live was and how the old aged society evolved to what it is now.

  1. Explain the role of effective communication and interpersonal interaction in a health and social ...

    the stage in which different ideas compete for consideration .Norming within a group means eventually beginning to work together using effective communication. And finally Performing means that the group finishes and complete that the task was set. This works well in groups which in result effective communication are being used.

  2. In this assignment I will be writing about what communication is and the different ...

    For example if the patient was transferred to another hospital then the other hospitals will use the same medical record to understand the patient's problem. There are 2 other types of communication within it-formal and informal. Writing letters to friends is an example of informal communication as it uses slang

  1. Personal & professional development in Health & Social care.n this assignment I am going ...

    concentrate on what I needed to do especially when I started BTEC health and social care level 3 towards the end of year 1. The second section is about my Qualifications. Now in this section of the document I believe can make many changes.

  2. In this essay I will be outlining key legislation and regulations which govern safeguarding ...

    Human rights act 1998 Gave people that power to challenge received discrimination by pubic bodies and Aims to help vulnerable people who lack the capacity to make important decisions for themselves. Human rights act does not allow anyone to come into your personal space and you have a say to

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work