• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Describe factors that many influence communication and interpersonal interaction with particular reference to health and social care setting.

Extracts from this document...


P3-Describe factors that many influence communication and interpersonal interaction with particular reference to health and social care setting. There are many different factors that can influence communication. I will be looking at how five of those factors can influence people communication, because if people don't understand each other then they can't communicate effectively. These factors that I will be looking out will show how and why they might not be able to communicate. The five factors that I will be looking at are: 1. Values and belief system 2. Attitudes 3. Cultural differences 4. Environment 5. Disability The values and belief system are important because if a person feel's their values or beliefs are not taken into consideration during an interaction, then this will cause a barrier which will make communication difficult. An example of this would be an elderly man who thinks that nursing is a woman's job, and would find it difficult to talk to a male nurse or let the nurse touch him. In such a situation it might not be evident what the problem was, if the elderly man did not say anything. He might just say that he wanted someone else to treat him. It would be tempting to ignore his concerns, and say that he had to be treated by a male nurse or not be treated, but this could mean that the man went away and was not treated. ...read more.


While I was at my work placement, I was careful to talk to the children in an appropriate manner by being polite and listening to what they were saying. Even if I was busy with another task, I would put that task on hold while they were speaking. I would make a comment on what they had just said to show that I had been listening, and let them finish saying what they wanted to say rather than jumping in and finishing the sentence for them, so that they knew I was interested in what they were saying and was not rushing to get on with another task. (B.Stretch, M.Whitehouse, 2007) When you are trying to communicate with people who are from a different culture you have to think about the way you speak to them and that they may have different belief systems and values. When you are speaking to people who can't speak English (as they could be from another country where it is traditional to speak only one language) very well then you should think about how you say things, for example slang wouldn't be advisable to use, because they would not understand it. Also need to use simple clear language rather then complicated or technical words, or words that can have several meanings because they probably only learn the precise meaning for the word. ...read more.


This shows the importance of the environment you have when trying to communicate with someone. (B.Stretch, M.Whitehouse, 2007) Disability can be a problem when communicating. Initially there are the problems of assumptions and stereotypes. So just because someone is in a wheelchair and has a carer, it is easy at times to forget the person in the wheelchair and ask the carer what the person wants rather than talking directly to the person in the wheelchair, who could well be physically disabled rather than mentally disabled. It can also mean that you need to make special arrangements to communicate with the person. At the nursery for example there was an autistic child who had a communication passport which contained details of what the child liked and disliked. Inside the passport there was a set of pictures of things like food, so it was possible to ask the child if he wanted fruit by pointing at the card, or a specific piece of fruit like an apple. The child was not to talk properly but was able to use non verbal language to communicate what he wanted sometimes. If he wanted you to read him a book, he would pick up a book and bring it to you and try and make you take it. If someone did not know he had a disability it would be easy for the person to misinterpret the child's actions. (B.Stretch, M.Whitehouse, 2007) ?? ?? ?? ?? ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Healthcare section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Healthcare essays

  1. Marked by a teacher

    barriers to communication

    4 star(s)

    could not relate and she may feel though as she's not being respected. I was respecting her right to individuality and respect; I was also acknowledging beliefs and identity. I also at different points in the conversation as the children was getting things wrong I made no effort to correct these.

  2. Marked by a teacher

    P3 explain factors that may influence communication and interpersonal interaction in health and social ...

    3 star(s)

    hearing aid for the resident also the staff need to show the resident how to work the hearing aid in other for the resident to know how to do it when there are no staff around to help. The hearing aid is a good way to overcome the barrier because

  1. Explain the role of effective communication and interpersonal interaction in a health and social ...

    who came up with the theory of effective communication with a group. The Forming-Storming-Norming and Performing the model of group development. Forming means that the group is physically been formed and a task has been set. The storming stage is the necessary stage in growth of the team; it is

  2. Unit 11 - Working in Health and Social care - SECTION B - SUBSECTION ...

    mother through her pregnancy or completing a task like their work load. However work load, or pressure from other professionals can be unsatisfying and this may cause them to leave their job which results in a stressor. Information about cytology screener: (http://www.nhscareers.nhs.uk/details/Default.aspx?Id=253)


    This bus takes and returns service users safely to their homes making it easier to reach their destination. Opening time Another barrier that can afflict service users could be the opening times of school. The general main opening time of most schools is from 8:30-3:30 however this varies from school to school.

  2. Assess the role of effective communication and interpersonal interaction in health and social care ...

    However communication is not always effective as the receiver may misinterpret the message. There may be problems that occur at any stage of the communication cycle. Care workers or people working in the health and social sector can reduce these problems with well planned communications and through the effective use of their interaction skills.

  1. The role of effective communication and interpersonal interactions in health and social care settings

    Texting is also widely used in different places where it is much cheaper and maybe easier to send a text message than it is to make a voice. There are concerns that people may almost ?forget? how to communicate with people in real life as they feel as though they

  2. Unit 5 Anatomy and physiology in health and social care

    Production of red blood cells: Bones like the sternum, and heads of tibia have hemopoeitic activity (blood cells production). These are the sites of production of new blood cells. 1. Muscular system: Muscular system is the system of Human Body that provides motor power for all movements of body parts.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work