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Developing Effective Communication in Health and Social Care P1: Communication of Contexts:

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´╗┐Jessica Bascombe 20174011 Group D Unit 1: Developing Effective Communication in Health and Social Care P1: Communication of Contexts: One to one communication: Means when 2 people communicate with one another sometimes it could be formal, informal, e-mail or even by instant messaging. Professionals talking to colleagues and service users use this kind of communication it requires one's listening, information giving, and questioning skills. One to one communication is a basic everyday ensensel. An example of one to one communication in health and social care setting is a care worker talking to a service user confidentially about their care plan, their holistic health and development. Group Communication: Is a small group of people who communicate about a topic and take turns sharing ideas? Some groups have a group leader who would encourage take charge and help everyone group communication is important because the team member should communicate about service users individual needs. An example of group communication in a health and social care setting is in a school staff meeting they would share ideas of ...read more.


An example of verbal communication in a health and social setting is a GP talking to a patient about there illness and what medication they would be prescribing them to help them get better. Signed Language: Is a language used by visual gestures and signs and are used by hearing impaired people. People who are deaf may use a hearing aid to help them hear and some may even know how to lip read. Sign language is a mix of gestures and symbols and symbols put together to make meaningful sentences it is essential that care professionals learn about sign language to communicate with service users. An example of sign language in a health and social care setting is in a pharahmist working in a chemist to provide service users with medication they would have to communicate with the service users with sign language to help them understand how to take their medication. Symbols: Communicate small amounts of information in a way without using words just pictures. ...read more.


Proximity: Means the physical contact and closeness between professionals and service users. Proximity is paramount in health and social care settings because patients want there personal space if a care worker must ask permission to enter someone's personal space this could me helping someone walking and helping someone to go to the toilet. An example of proximity in a health and social care setting is in a hospice when a nurse and doctor tell a patient and their family that they only have certain amount of time to live and the nurse would maybe offer the patient and their family a hug with permission to enter there personal space. Non-Verbal Communication: Means communication that is used without words it can be by eyes, facial expressions, hands, gestures and are arms it is a process of sending and receiving word less messages. An example of non verbal communication in an health and social care setting is a care worker in a elderly care home and they don't smile and usually have there arms crossed this would make some of the service users feel that they re unapproachable person because of their negative body language. ...read more.

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