Different Forms of Communication and the Communication Cycle.

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Introduction

Communication is the processes in which speech, signs, or actions transmit from one person to another (Marriam-Webester 2010). There are many different ways to communicate in which we use to communicate our feelings, thoughts, information, and beliefs. Ways we communicate to create effective communication are one to one, group communication, visual communication, and arts and crafts. These ways of communication help a variety of people with different needs or difficulties which are highly effective ways of communicating in a care home. Types of interpersonal interaction that can also help communication with patients are non-verbal interaction, Verbal interaction, and listening and reflecting back. These interactions show the effectiveness of communication between carer to patient or carer to carer. While on placement, it is important to use effective communication with colleagues and clients.  A popular way of communicating that is also very effective is one on one communication. When using one on one communication with another colleague or client, make sure that it is in an environment where attention can be kept. Communication can become ineffective if attention is broken by interference or chaos.  

Different types of communication

One on one Communication 

One on one communication should be used when explain, questioning, or understanding a situation or person.  When using this type of communication, eye contact is a very important part to making one on one communication effective. Eye contact helps keep the persons attention. Height in communication can also be a barrier in communication.  If a staff member who is standing communicates to a patient sitting in a chair using one on one communication, the patient may feel the staff member is talking down to them, or feel intimidated. Keeping eye level with the person you are communicating with helps to create effective communication.  Certain body language can create a barrier to this type of communication. Body language during communication helps each person know when the communication is effective or not. If you are having a problem with a colleague or need to inform them of something, one on one communication is effective to disclose this information only to them. If a patient is about to undergo surgery and you need to inform them of some information about the procedure or medicines used, one on one communication helps you, and the patient know the communication is effective and they understand.

Group Communication

Group communication is effective communication when there are many people to inform of something or conversation. Group communication is effective when one person talks at a time and has an open opinion about the subject to comfort everyone in the group’s opinion. A loud voice may help communication so that everyone can hear and eye contact with various people in the group is important to keep everyone’s attention and let them know you are communicating with them. Group communication would be used when a head nurse discusses with the other nurses the situations of patients or important information that each colleague will need to be aware of. Group communication with patients in the care home will be effective to use when informing patients they need to return to their room for sleep.

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Visual Communication

Visual communication is used mostly for people who have hearing difficulties or impairment or who cannot speak. Sign language is a common way of communication visually. Visual communication is important that when used, eye contact is not broken or anything can interrupt the communication. Visual communication can be used with a patient when the patient has hearing difficulties and cannot understand what you are communicating to them by speech. Communicating with a colleague that has hearing difficulties would be the same way.

Arts and Crafts Communication

Working in a care home, communication through arts and ...

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