• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Different types of Communication

Extracts from this document...


AO1 (A) Different types of Communication Communication is about exchanging of information between people, e.g. by means of speaking, writing, or using a common system of signs or behaviour. Communication is important because we use it in our daily lives to talk to people either orally or written. If there is a lack of communication then it will be hard for people to listen or to get the information they need. In care settings, different types of communication are needed to help with their patients or clients. Communication is important in health and social because it helps build a relationship between a client and a carer. There are four different types of communication, which are used in different care settings. The two different care settings that I will be concentrating on this assignment are nursery and a G.P surgery. There are four different types of communication: Oral communication Written communication Computerised communication Special needs Oral communication Oral communication is something that is said from your mouth rather than writing it. Oral communication is important in care settings because it helps clients or carer to communicate with each other when they are talking. The purpose of oral communication is much of the "emotional meaning" we take from other people is found in the person's facial expressions and tone of voice.oral communication is used when G.P is consulting a patient, a carer telling a child off about their behaviour in a nursery and when a client is talking to a carer about her problems. Written communication Written communication is something that we can record data in a storage device or on a data. ...read more.


Many G.P use an interpreter to interpret what their patients are saying because some of the patients might not speak the first language. G.P also use sign language for people who will have a hearing difficulty, so if the patients cant hear the G.P then he will try to explain it in a simple sign language. Patients will be happy and they will feel equally important as other patients if the G.P spoke to them by sign language rather than telling their patients to go away AO1 (B) Effectiveness of interactions The different types of communications increase the effectiveness of interaction in many different ways such as being comfortable when talking to a client or a G.P, not being distracted when you are in a quite consultation room and understanding and feeling respected. When a G.P is talking to a patient, when they come to the surgery the patient might not be comfortable talking to a G.P because the patient might feel depressed or embarrassed .the G.P will be asking the patient the diagnosis that the patient have. By discussing the diagnosis orally with each other the patient might feel more comfortable because the G.P has been interacting with them a making them feel that they are important. By improving the level of support, the patient might not be so distressed after telling the doctor what she had been feeling. Giving level of support is the best thing when you are interacting with your service users because it makes the client or service user feel more comfortable, more needed, appreciated and understandable. Early year workers use verbal and non-verbal language, which children can understand so it makes the children feel respected and understandable. ...read more.


Therefore, the carer would not exactly know about all of her culture factors and might need help with that. Carers might also make assumptions or they might also have stereotype clients so the carers should not judge their clients as if they are being steered in a way. The most important thing that the carer had to keep in mind is that they do not make the situation even more emotional and they have to act tough and encourage, but the carer should not be to supporting or caring. For eg if a child looses their mother and the carer get to close then the child might want their career to be kind of a mother figure. Carers might also get frustrated if the clients pace is to fast because then they wont are able to hear half of their stories. Barrier could also be caused if the G.P has a consultation with their patient with lack of time. Lack of time could affect the communication because if the G.P does not talk to patient in their specific time then the patient will not be able to talk into depth. Effect of problem on client wellbeing could be that the patient would not get the treatment that they need because the doctor did not go into that much depth. The problem could be resolved by having more consultation time with the patient so the patient will also have more attention and they will feel important. if the files of the patients are just kept lying around in a G.P surgery then the patients might feel that they are not important and they might also feel that their information is not kept confidential so they might feel depressed knowing that the other patients might see what they have. ?? ?? ?? ?? Manali Sucar ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Healthcare section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Healthcare essays

  1. Marked by a teacher

    barriers to communication

    4 star(s)

    to the point were the maximum potential of the conversation was reached. John seemed to learn more at the end of the conversation he seemed to have accomplished his need for someone to improve his self esteem by improving his self worth, self image and self concept.

  2. Evalaution of communication skills. I will be taking part in two different role ...

    I also noticed that there were emotional, social, physical and skilled factors that enhanced my communication. For example when I was talking to one of my clients I noticed that I was talking in a relaxed manner, I showed respect to my clients by listening and understanding standing their feelings and what they had to say.

  1. Free essay

    Child Development (AO1)

    * Financial factors - e.g. the child's parents may not be able to afford new shoes for their child, therefore if the child continues to wear the same small shoes, their feet will not grow properly. * Emotional factors - e.g. if the child is emotionally stressed and upset, they may not eat very well or lack sleep, preventing them to grow.

  2. Communication and Values. This piece of report will show my understanding of the different ...

    Cultural variation is also an important thing in communication. Body position in relation to others, such as proximity or sitting close to someone can suggest intimacy and affection. Different cultures have different rules about proximity. For example in care settings touching some one is not preferred until there is a

  1. P1 - Communication. Every year the health service receives many complaints from patients about ...

    How does this link to health and social care? A doctor may be talking to a person seeking advice, they may be pregnant and may be looking for help. The health and social care worker, will be talking to a girl that is pregnant she may not want nobody knowing,

  2. Health and Social Care Communication. Examples from work with a service user with ...

    too, as it was organised and structured, which help aid the process. Therefore information was presented in the correct order as without planning the information may have been a chaotic process and hard to understand and interpret. Due to the planning of the session being such a success, I feel I am going to plan the next interaction.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work