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Effective Communication Case Study- P3 & P4

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Introduction

Transfer-Encoding: chunked P3 & P4 There are many factors that affect Ahmed?s ability to communicate with others, the factors are that he is partially sighted, he has a learning disability, Ahmed also struggles with English and lastly he is very withdrawn from others. To overcome these barriers many strategies will need to be put in place to enable him to communicate effectively. One factor is that he is partially sighted which means it will be difficult for him to see when talking to his teacher or other students in his class. This is a barrier to his communication because it stops him from communicating as he is limited to what he can see for example, if a child is trying to call Ahmed from a far distance using hand gestures, Ahmed may find it difficult to see that child, which can prevent him from making friends. This means his communication skills will not be effective. If someone is using non-verbal communication, he will not be able to see which means he could interpret things in a different way because non-verbal communication can be used to express your feelings. This will affect the way Ahmed will communicate because if he is limited to what he can see it will stop him from getting involved and also if he is not able to see non verbal communication clearly he may misinterpret the conversation. ...read more.

Middle

Ahmed struggles with English, which is also a factor that affects the way he communicates. It can isolate him from other children in the school because English is not his first language so it will make it difficult for him to fit in with children who speak fluent English. It will block the quality of communication and affect the needs of Ahmed being met adequately. For example, if a supply teacher was covering and didn?t know his needs, they will not be met because he may not be able to explain what his needs are because his English is limited. As he struggles with English, it will also be difficult for him to interact with other students because he will not know how to speak to them and if the children to try communicating in English, Ahmed may not understand so there will be miscommunication and a language barrier between them. A strategy that could potentially be put in place for Ahmed to improve his English is having a translator come in to help him develop his English language. The translator could come in maybe twice a week. This would help Ahmed quite a fair bit because he can speak to the translator in the language he knows fluently and the translator can then communicate with him and help him with his English by saying words in English and then telling him what they mean in his first language. ...read more.

Conclusion

This was a barrier that affected the communication between the carer and the patient. When the carer was trying to have a conversation with the patient, it was very difficult for the patient to hear because there was also a lot of background noise which made it worse. Sometimes what the patient heard was different to what the carer was saying so the conversation was not effective because the point was not getting across. To overcome this barrier, the carers were using sign language because sign language was more effective as the patient understood it better and it also didn?t require hearing. Sign language was known by the majority of the staff members so they could communicate with different patients who had hearing difficulties. Another stragey that was put in place for some of the patients were hearing aids. These were only used for people who were struggling a lot to hear. Hearing aids help with hearing and it means words become louder in the patients ear and they could hear everything. This made the patients feel confident within themselves. The patients found it easier to follow conversations so communication between the patient and carer was more effective. Overall, it is important that these factors can be overcome in order for service users to have effective communication with others. There are many strategies that could be put in place and these should all be considered when getting service users to communicate. ...read more.

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