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Effective communication helps the health care professionals to gain the clients / service users trust and confidence.

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Why it's important Health care professionals need to focus on the quality of the client's life, Effective communication helps the health care professionals to gain the clients / service user's trust and confidence. Communication with relatives and with other professionals is also important. Care workers have responsibilities in the health and social care sectors which is to ensure that the services users are individually maintained. To allow them to do this effectively they must have good communication skills so they can gain trust and guidance. Effective communication relies on effective non verbal communication. * Facial expressions This form of nonverbal communication, facial expressions are general. ...read more.


The way you look at someone can show many things; including interest, affection, hostility, or attraction. Eye contact is also important in maintaining the flow of conversation and to help the other person understanding what you're trying to say. * Touch Communicate through touching is also a big part of non-verbal communication. Think about the messages given by the following: a firm handshake, a fearful tap on the shoulder, a warm cuddle, a comforting pat on the back, or a controlling grip on your arm. * Space You can use physical space to communicate many different nonverbal messages, including signals of intimacy, aggression, dominance, or affection. ...read more.


Care value base Effective communication is part of the value base for Care Effective communication is therefore a client right. Effective communication is important if staffs are to foster people's equality, diversity and rights. Explain why this is important. Warmth Conveying warmth means to act and be seen as a warm and accepting person Health workers need to be seen to be non judgemental and a good listener. Explain the importance of reflective listening here Sincerity and understanding Health workers need to have empathy for their clients - to do this they need to learn about their identities, beliefs and cultures If health workers are sincere and show understanding of their cleints trust will develop. ...read more.

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