Effective communication helps the health care professionals to gain the clients / service users trust and confidence.

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Why it’s important

Health care professionals need to focus on the quality of the client's life,

Effective communication helps the health care professionals to gain the clients / service user’s trust and confidence.

Communication with relatives and with other professionals is also important.

Care workers have responsibilities in the health and social care sectors which is to ensure that the services users are individually maintained. To allow them to do this effectively they must have good communication skills so they can gain trust and guidance.

Effective communication relies on effective non verbal communication.

  • Facial expressions

This form of nonverbal communication, facial expressions are general. The face is very expressive; you are able to express numerous emotions without saying a word. The facial expressions for happiness, sadness, anger, surprise, fear, and disgust are the same across cultures.

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  • Body movements and posture

This type of nonverbal communication includes your posture, bearing, stance, and subtle movements. Your body posture and movements have an affect on the person you’re speaking to by the way they sit, walk, stand up, or hold their head. If your body looks still and motionless, or relaxed while the person is talking to you there going to think your not really bothered about what they are saying.  

  • Eye contact

Eye contact is mainly an important type of nonverbal communication. The way you look at someone can show many things; including interest, affection, hostility, or ...

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