EFFECTS OF COMMUNICATION- HEALTH AND SOCIAL CARE

Authors Avatar

Good communication will ensure that all people understand the message sent, which also makes them likely to respond positively to the message.  Good communication is vital within hospitals because it is a place where communication is taken place all the time between staff and patients/visitors. Therefore to make jobs run more smoothly, without hassle and upsets, the hospital staff is expected to show themselves to be professional and show good communication skills within hospitals towards the patients and visitors.

To be able to communicate well you need to show a good understanding of listening skills. This will allow the patients to feel free and confident enough to be able to ask any questions that they feel need to be answered. It will form trust between the hospital staff and the patient, whom will then feel confident and secure enough to be able to make their own decisions and to be respected in return. The patient will also feel calm, reassured and cared for, and in return they will feel that they have retained their sense of identity and acknowledge that they do have a voice and that they are being heard. This will also help with nurses and doctors taking the blood pressure of the patients blood due to  affect of good communication which helps to reduce the patient’s blood pressure back down to their normal pressure by it helping to relieve pain, stress and anxiety, which causes blood pressure to rise.

Effects of good communication within hospitals are achieved by the use of qualities by the hospital staff, such as kindness, patience, understanding, willingness, friendliness, respect and empathy. It is also due to the hospital staffs skills, such as their communication knowledge and practical physical/technical skills which are intended for working in the hospital with patients and their visitors. The hospital staff will need to make the patients feel valued and supported throughout their stay so to ensure good communication skills. They also need to understand the care values that are needed whilst specializing with patients.

Being valued tends to mean that each individual feels that they are seen as being equally important as others. They feel that they can trust people, to have rights and to have their own voice so to be heard and are able to make their own choices. Being valued will also promote the sense of being respected and listened to. This encourages good positive behaviour and attitude within the use of communication, especially within hospitals between the staff and their patients.

People need to acknowledge that they are equally important amongst others during communication because it helps them to feel and be seen as important, this will help them to feel confident and free to their own choices and opinions and to be able to ask questions in their own right. Patients within hospitals need to feel that they are seen as important because they need to feel that they are taken into account and that they are seen significant during their stay within hospitals, so to make them feel comfortable and involved in the sharing of information between hospital staff and them selves as to what options, advise and choices they are given about their health. This in return will encourage the patients to feel reassured and confident in their new and strange environment. This will help the patient to feel valued.

Individuals need to feel they can be trusted and in return they can trust others, this will also help the patient to feel valued. This will give a sense of security and confidence within the individual(s) that they are communicating with. This is done within hospitals by the hospital staff maintaining confidentiality by not sharing the patient’s information to anyone who does not need to know and who is not authorised to know. This encourages the patient to feel that they are open to express what ever it is they feel they want to express towards hospital staff, understanding that whatever they say will be confidential.

Join now!

To feel valued, people within communicating, also need to know they have been given a right to be able say what they feel they want to express, whilst being respectful to others. Also, to have the right to know what is going on about there health circumstances. Within hospitals, the patients will need to feel that they do have a right to be able to ask questions and to be told information about their own health by the hospital staff so to help feel reassured and informed of what is going to happen.

Within good communication everyone should feel ...

This is a preview of the whole essay