• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Explain how effective communication affects all aspects of your work.

Extracts from this document...

Introduction

Unit SHC 21 Task 1.1 Need something To ask a question Make or receive appointments To answer a question Give or Emotions receive Understand or instructions express To know what is expected To learn / teach of you To feel part Of something The setting I work in use a variety of different methods to communicate with parents including, monthly newsletters, class teachers handouts telling you what they are doing each term, text messages for example when the weather is bad and school has to close, letters and posters. Explain how effective communication affects all aspects of your work. Effective communication is the foundation if everything you do in your work and affects every aspect of your work and who you work with, including colleagues, parents and children. ...read more.

Middle

This will help build your relationship and trust with colleagues, parents and children and develop your role within the workplace. I have listed different types of effective communication and why these would be effective. Effective Communication Reason why Age appropriate Children and adults understand at different levels so communicate in a way that is appropriate to them and a way they will understand. Appropriate place It may be a confidential or delicate matter, which may need to be discussed in private away from other parents or colleagues. Body language Show the other person you are interested and want to listen or talk. Respond appropriately This will encourage the conversation and shows you have listened to what the other person has said. ...read more.

Conclusion

Not everyone can respond in a verbal way so non-verbal reactions are equally as important. Reactions will also vary depending on someone's religion, personality, age or culture. Non-verbal expressions can tell you just as much about how someone is feeling as a verbal response and listed below are some examples. Expression/reaction Explanation Avoid eye contact Nervous, uneasy or uninterested Scrunched eyebrows Confused or angry Crossed arms Unapproachable Raised eyebrows Shocked, surprised, worried Sat with legs and arms uncrossed Interested, friendly, easy going and approachable Slouched Uninterested, uncomfortable or lack in confidence Nodding head In agreement, acknowledging Smile Happy, pleased, interested Clapping Happy, excited, pleased Religion is important as what may be meant one way to us may mean something else in a different religion. Therefore you may be sending the wrong message across to someone and their reaction would obviously show this. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Healthcare section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Here's what a teacher thought of this essay

4 star(s)

A good essay that is clear and relevant. The layout makes it clear that the writer understands what they are talking about.

It could be extended to include some further examples in areas and a little research into SOLER behaviours and how these aid effective communication.

****

Marked by teacher Sam Morran 01/12/2012

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Healthcare essays

  1. Marked by a teacher

    Unit 5-The principles underpinning the role of the Practitioner working with children

    5 star(s)

    When producing the list you should take into consideration the time these will take and the support you will need. These development goals will help you develop and improve your own learning and performance. It is important that any goals are set are SMART.

  2. Marked by a teacher

    Understand why effective communication is important in the work setting. Identify the ...

    4 star(s)

    People use communication to question and acquire knowledge from others. This includes asking a teacher or management about difficult situations or policies. * To relate (establish, maintain, and adjust relationships): One of the most important reasons that we communicate is to build relationships.

  1. Marked by a teacher

    types of communication in care setting

    4 star(s)

    Keeping records of these things helps other service providers to know the clinical history of the patients, health condition and to carry out with further needs. Some of the examples of written communication are the letters sent to the patient, reports, appointments, notes, prescription etc.

  2. Effective communication - P1, P2, P3, M1

    The use of signs and symbols are also beneficial when communicating with a service user that suffers with physical disabilities. This is because signs and symbols help the service user to understand the message being portrayed. The use of signs and symbols can be used in different ways including, facial expressions and hand gestures.

  1. Communication in Health and Social Care. Within this piece of work I am ...

    There tends to be more focus and relationships are much more comfortable at this stage. A feeling of trust and supportiveness emerges in the group, and norms and values are easily shared with confidence. The group's performance improves and is much more effective.

  2. D1 Analyse how cultural variations can influence communication

    Saudi Arabia it is insulting to cross an ankle over a knee and display the sole of the shoe while talking to another person. Other taboos include Japanese people viewing it as rude to use too much eye contact, whilst in Saudi Arabia eye contact between a man and a

  1. An explanation of the sequence and rate of each aspect of development from birth ...

    gives expressive ideas more and more, the baby does impressions of sounds he or she can hear and the baby uses vowels, consonants and syllable sounds, the baby begins to laugh and squeal Intellectual Development The baby reaches for objects, the baby prefers more complicated objects to look at, the

  2. Outline current legislation, guidelines policies and procedure within own UK Home Nation affecting the ...

    In order for child protection to work effectively we must ensure we have good inter relationships with other agencies and good cooperation from professionals that are competent in responding to child protection situations. A procedure for recording concerns and incidents if a child discloses information that concerns his/her welfare; we

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work