• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Explain how effective communication affects all aspects of your work.

Extracts from this document...

Introduction

Unit SHC 21 Task 1.1 Need something To ask a question Make or receive appointments To answer a question Give or Emotions receive Understand or instructions express To know what is expected To learn / teach of you To feel part Of something The setting I work in use a variety of different methods to communicate with parents including, monthly newsletters, class teachers handouts telling you what they are doing each term, text messages for example when the weather is bad and school has to close, letters and posters. Explain how effective communication affects all aspects of your work. Effective communication is the foundation if everything you do in your work and affects every aspect of your work and who you work with, including colleagues, parents and children. ...read more.

Middle

This will help build your relationship and trust with colleagues, parents and children and develop your role within the workplace. I have listed different types of effective communication and why these would be effective. Effective Communication Reason why Age appropriate Children and adults understand at different levels so communicate in a way that is appropriate to them and a way they will understand. Appropriate place It may be a confidential or delicate matter, which may need to be discussed in private away from other parents or colleagues. Body language Show the other person you are interested and want to listen or talk. Respond appropriately This will encourage the conversation and shows you have listened to what the other person has said. ...read more.

Conclusion

Not everyone can respond in a verbal way so non-verbal reactions are equally as important. Reactions will also vary depending on someone's religion, personality, age or culture. Non-verbal expressions can tell you just as much about how someone is feeling as a verbal response and listed below are some examples. Expression/reaction Explanation Avoid eye contact Nervous, uneasy or uninterested Scrunched eyebrows Confused or angry Crossed arms Unapproachable Raised eyebrows Shocked, surprised, worried Sat with legs and arms uncrossed Interested, friendly, easy going and approachable Slouched Uninterested, uncomfortable or lack in confidence Nodding head In agreement, acknowledging Smile Happy, pleased, interested Clapping Happy, excited, pleased Religion is important as what may be meant one way to us may mean something else in a different religion. Therefore you may be sending the wrong message across to someone and their reaction would obviously show this. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Healthcare section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Here's what a teacher thought of this essay

4 star(s)

A good essay that is clear and relevant. The layout makes it clear that the writer understands what they are talking about.

It could be extended to include some further examples in areas and a little research into SOLER behaviours and how these aid effective communication.

****

Marked by teacher Sam Morran 01/12/2012

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Healthcare essays

  1. Marked by a teacher

    The Role of Energy in the Body and the Physiology of Three Named Body ...

    5 star(s)

    state of equilibrium is not desirable as it means overall transport would cease. To prevent equilibrium being attained, the high concentration must be continually kept high and the low concentration must also be maintained. Diffusion can only occur where there is no barrier at all to the molecules or where the barrier (in gaseous exchange, this is cell membranes)

  2. Marked by a teacher

    Unit 5-The principles underpinning the role of the Practitioner working with children

    5 star(s)

    ethnicity, culture or religion, home language, family background, special educational needs, disability or ability. Whatever the circumstances you will only be able to respond fully to the needs of the children. There are also a range of multi-disciplinary teams who work with children including, behaviour support teams, sure start teams, health awareness teams, and family centres.

  1. Marked by a teacher

    Understand why effective communication is important in the work setting. Identify the ...

    4 star(s)

    People use communication to question and acquire knowledge from others. This includes asking a teacher or management about difficult situations or policies. * To relate (establish, maintain, and adjust relationships): One of the most important reasons that we communicate is to build relationships.

  2. Effective communication - P1, P2, P3, M1

    By giving that person support and showing a caring presence they would be more likely to open up to you. In some cases this may not work and communication may have to happen over a long period of time. This means you may need to have several meetings with this

  1. Describe 4 examples of discriminatory practice

    http://news.bbc.co.uk/1/hi/health/1957396.stm ( Accessed on 17/11/2011) Also another barrier which may need to be overcome is that different individuals come from different backgrounds and were brought up differently to others e.g. religion, gender and race of the person all of these could cause challenging behaviours from individuals.

  2. Outline current legislation, guidelines policies and procedure within own UK Home Nation affecting the ...

    The child's ability to cope with the experience of sexual abuse, once recognised, can be strengthened by the support of a non-abusive adult carer who believes the child, helps the child understand the abuse, and is able to offer help and protection.

  1. Dementia Awareness - Explain what is ment by the term dementia

    the most common causes of dementia Symptoms of dementia vary considerably by the individual and the underlying causes of the dementia. Most people affected by dementia have some, but not all the symptoms. The symptoms may be obvious or they may be very subtle and go unrecognized for sometime.

  2. Health and Social Care Unit 3 Health and Well being

    A thorough description of the job roles of two key workers who are involved in promoting health, showing a sound understanding of the tasks they perform. There will be justification of the skills and qualities each key worker requires to ensure the needs of the individual are met.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work