• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Explain how effective communication affects all aspects of your work.

Extracts from this document...

Introduction

Unit SHC 21 Task 1.1 Need something To ask a question Make or receive appointments To answer a question Give or Emotions receive Understand or instructions express To know what is expected To learn / teach of you To feel part Of something The setting I work in use a variety of different methods to communicate with parents including, monthly newsletters, class teachers handouts telling you what they are doing each term, text messages for example when the weather is bad and school has to close, letters and posters. Explain how effective communication affects all aspects of your work. Effective communication is the foundation if everything you do in your work and affects every aspect of your work and who you work with, including colleagues, parents and children. ...read more.

Middle

This will help build your relationship and trust with colleagues, parents and children and develop your role within the workplace. I have listed different types of effective communication and why these would be effective. Effective Communication Reason why Age appropriate Children and adults understand at different levels so communicate in a way that is appropriate to them and a way they will understand. Appropriate place It may be a confidential or delicate matter, which may need to be discussed in private away from other parents or colleagues. Body language Show the other person you are interested and want to listen or talk. Respond appropriately This will encourage the conversation and shows you have listened to what the other person has said. ...read more.

Conclusion

Not everyone can respond in a verbal way so non-verbal reactions are equally as important. Reactions will also vary depending on someone's religion, personality, age or culture. Non-verbal expressions can tell you just as much about how someone is feeling as a verbal response and listed below are some examples. Expression/reaction Explanation Avoid eye contact Nervous, uneasy or uninterested Scrunched eyebrows Confused or angry Crossed arms Unapproachable Raised eyebrows Shocked, surprised, worried Sat with legs and arms uncrossed Interested, friendly, easy going and approachable Slouched Uninterested, uncomfortable or lack in confidence Nodding head In agreement, acknowledging Smile Happy, pleased, interested Clapping Happy, excited, pleased Religion is important as what may be meant one way to us may mean something else in a different religion. Therefore you may be sending the wrong message across to someone and their reaction would obviously show this. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Healthcare section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Here's what a teacher thought of this essay

4 star(s)

A good essay that is clear and relevant. The layout makes it clear that the writer understands what they are talking about.

It could be extended to include some further examples in areas and a little research into SOLER behaviours and how these aid effective communication.

****

Marked by teacher Sam Morran 01/12/2012

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Healthcare essays

  1. Marked by a teacher

    Unit 5-The principles underpinning the role of the Practitioner working with children

    5 star(s)

    Communicating doesn't just mean by talking you could also tell the parent what the child has done in different many ways. For example parents evening, open days, meetings, sports day, festivals, school trips, school helpers, homework diaries, parents notice boards, PTA's parent teacher association, reply slips, arrival and departure and many more.

  2. Marked by a teacher

    The Role of Energy in the Body and the Physiology of Three Named Body ...

    5 star(s)

    Structure and Function of the Trachea and Bronchi. The trachea commences at the back of the throat, or pharynx, and divides into two mains bronchi, each serving one lung on each side of the heart. The first part of the trachea is specially adapted to produce sound and is called the larynx, or voice box.

  1. Marked by a teacher

    barriers to communication

    4 star(s)

    they will also record some of the information that the child has given them. In the elderly home they have a similar type of procedure. Abuse can be : * Physical: e.g. Hitting , hurting them on the physical context (*)

  2. Unit 11 - Working in Health and Social care - SECTION B - SUBSECTION ...

    If a disabled resident within the care home didn't have the correct facilities and background this could lead to injury and they may feel insecure within the care home. http://www.opsi.gov.uk/RevisedStatutes/Acts/ukpga/1986/cukpga_19860033_en_1 Carers (Equal Opportunities) Act 2004 This places a duty on the local councils (South Tyneside Council)

  1. The Communication Cycle

    (Stretch, B, 2007, Pg 7) we tend to use it when we know people for example, family or friends, using terms that other people would not understand. Different groups of peoples use different informal language and it can be difficult to understand the informal communication of people from different social groups.

  2. Describe key aspects of public health. Identify current patterns of ill health and ...

    water company had higher cases of contracting cholera then those who had not. He studied this by using a map of the street and plotting all the cases of cholera on the map from were they live. From this he had identified that all the people that were being affected

  1. Dementia Awareness - Explain what is ment by the term dementia

    The first sign of dementia is usually loss of short-term memory. The person repeats what he/she has just said or forgets where they have placed an object just a few minutes ago. The most commons causes of dementia are:- Alzheimer?s disease Vascular dementia Dementia with Lewy Body The common warning signs for dementia are:- 1.

  2. Unit 21 Nutrition for health and social care

    in the UK as a standard of the amounts of each nutrient needed by different groups of people in the population to maintain good health. The Reference Nutrient Intake is defined as: An estimate of the levels of protein, vitamins and minerals that should meet the needs of most of the group to which they apply.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work