• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Explain how effective communication affects all aspects of your work.

Extracts from this document...

Introduction

Unit SHC 21 Task 1.1 Need something To ask a question Make or receive appointments To answer a question Give or Emotions receive Understand or instructions express To know what is expected To learn / teach of you To feel part Of something The setting I work in use a variety of different methods to communicate with parents including, monthly newsletters, class teachers handouts telling you what they are doing each term, text messages for example when the weather is bad and school has to close, letters and posters. Explain how effective communication affects all aspects of your work. Effective communication is the foundation if everything you do in your work and affects every aspect of your work and who you work with, including colleagues, parents and children. ...read more.

Middle

This will help build your relationship and trust with colleagues, parents and children and develop your role within the workplace. I have listed different types of effective communication and why these would be effective. Effective Communication Reason why Age appropriate Children and adults understand at different levels so communicate in a way that is appropriate to them and a way they will understand. Appropriate place It may be a confidential or delicate matter, which may need to be discussed in private away from other parents or colleagues. Body language Show the other person you are interested and want to listen or talk. Respond appropriately This will encourage the conversation and shows you have listened to what the other person has said. ...read more.

Conclusion

Not everyone can respond in a verbal way so non-verbal reactions are equally as important. Reactions will also vary depending on someone's religion, personality, age or culture. Non-verbal expressions can tell you just as much about how someone is feeling as a verbal response and listed below are some examples. Expression/reaction Explanation Avoid eye contact Nervous, uneasy or uninterested Scrunched eyebrows Confused or angry Crossed arms Unapproachable Raised eyebrows Shocked, surprised, worried Sat with legs and arms uncrossed Interested, friendly, easy going and approachable Slouched Uninterested, uncomfortable or lack in confidence Nodding head In agreement, acknowledging Smile Happy, pleased, interested Clapping Happy, excited, pleased Religion is important as what may be meant one way to us may mean something else in a different religion. Therefore you may be sending the wrong message across to someone and their reaction would obviously show this. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Healthcare section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Here's what a teacher thought of this essay

4 star(s)

A good essay that is clear and relevant. The layout makes it clear that the writer understands what they are talking about.

It could be extended to include some further examples in areas and a little research into SOLER behaviours and how these aid effective communication.

****

Marked by teacher Sam Morran 01/12/2012

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Healthcare essays

  1. Marked by a teacher

    The Role of Energy in the Body and the Physiology of Three Named Body ...

    5 star(s)

    The Stomach. The stomach is the widest part of the alimentary canal, tucked mainly behind the rib cage under the diaphragm on the left side and receiving food from the mouth by way of the oesophagus. Food can stay in the stomach for up to three hours, with protein meal

  2. Child development - patterns of development. To increase my awareness and knowledge of ...

    on the quantity of food in the house rather than the nutrition and this could be the possible cause of Marie being under the recommended norm throughout pre-school. Throughout school age, I can observe from the table that she is behind a year in her growth.

  1. Unit 1 communication P3, P4 and M2

    This is especially good if the person wanting to communicate has a speech impediment for instance. Advocates are specially trained but you can also have a friend/family act as an advocate. The advocate must promise to keep what is said confidential unless the sevice user agrees to information being passed on.

  2. Communication in Health and Social Care. Within this piece of work I am ...

    A 'leader' then emerges within the group. * Storming is the second stage, and mainly includes arguing about the purpose of each person being there, and whether the 'leader' is 'good enough' to keep them all working together, as well as if they can maintain their authority over the group.

  1. Describe the role of energy in the body and the physiology of three named ...

    The cardiac cycle consists of two phases which are the diastole phase and the systole phase. The diastole phase is where the atria and the ventricles relax. It is in the right and left atria where blood is flown. The valves which are situated between the distance of the atria

  2. Outline current legislation, guidelines policies and procedure within own UK Home Nation affecting the ...

    it, data protection and freedom of information act, the referral, reporting procedures & contact lists that are in place. If anything within a review reflects a settings practice and has recommendations that would improve safeguarding measures you'll be able to identify them and see ways to implement, discuss and adapt

  1. Dementia Awareness - Explain what is ment by the term dementia

    Q 2.2 Outline the social model of dementia Social model- this is personal centred, focusing on the rights of the individual, in turn empowering the individual, promoting independence, giving choice and looking at what the individual is able to do.

  2. An explanation of the sequence and rate of each aspect of development from birth ...

    to him or her and the baby starts to imitate sounds of peoples voices, the sounds of the human voice helps the baby to babble From eight to twelve weeks The baby is still upset by sudden loud noises, the baby will suck or lick lips when he or she

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work