This would enable better equality of outcome. Also means that people have equal opportunities. By law every organisation must have equal opportunity policies that all employees can see and follow.
- Equity
Equity is the quality of being impartial or fair. For treatment to be fair, issues of need to be taken into account so that the different needs and requirements of individuals are met. An equitable approach in education is one that identifies and takes account of difference in fairly distributing time and resources, and impartially assessing outcomes. In the health and social care sector (Nursing care) this means everyone is entitled to equal access to any services when needed, and also they should get the high-quality care the deserve, no matter where they live/how they live their lives.
- Rights
Care Providers has a right and has a responsibility to respect other people’s right. These includes:
- The right to life -
- Freedom from torture and degrading treatment
- The right to freedom from slavery and forced labour
- The right to liberty
- The right to a fair trial
- The right not to be punished for something that was not a crime when you did it
- The right to freedom of expression.
As maintained in the health and social care setting, all staff and nurses etc.… are entitled to have the right to life, such as, living their life the way they want to live without being controlled or being told about how to live their life.
They also have the right from freedom from torture and degrading treatment. Workers in the nursing care setting all have the right not to accept the torture and degrading comment form anybody, everyone has the right to treat the staff and workers and patient etc.,….with total respect.
- Racism
The idea of particular race being superior over another race. This motion of superiority is then applied to and embedded in structures, practices, attitudes, beliefs and processes of a social grouping which then serve to further perpetuate and transmit this ideology. Racism appears in several, often interrelated, forms, e.g. personal, cultural, and institutional.
- Values
People’s values are usually developed as they grow. This socialisation process impact on how we see ourselves in the world. It can be good or bad/positive or negative or it can be a mixture of both. E.g. someone will decide to become a vegetarian because they think animal welfare is very important, and in a health and social care setting, there are many psychological values that have an impact on people. Another example could be: some people will decide not eat, because they don’t value their health enough, so they become unwell and they may require a lot of help from the health and social care services, such as doctors monitoring the patients’ health and also a dietician may be needed in order to tell her sort of food to eat, for her to gain her weight and also maintain a healthy weight.
- Stereotyping-
Stereotyping is a bad thing to do in a health and social are setting, as it leads to wrong assumptions and discriminatory practice, which is illegal and could lead to someone being harmed. Stereotype is any commonly known public belief about a certain social group or a type of individual. Stereotypes are often confused with , because, like prejudices, a stereotype is based on a prior . Stereotypes are often created about people of specific cultures or races.
- Labelling –
Labelling is another practice, when you label someone; you are essentially putting them into a stereotypical category of people. For example, if you like rock music someone might automatically label you as a 'goth' which would be stereotypical if you aren't in fact a Goth.
This is actually a form of bullying in some ways, especially when you take into consideration that people with mental illnesses are continuously being labelled, perhaps making them social outcasts in their community.
- Prejudice –
Prejudice is a baseless and usually negative attitude toward members of a group or an individual. Common features of prejudice include negative feelings, stereotyped beliefs, and a tendency to discriminate against members of the group. Prejudice can be based upon a number of factors including sex, race, age, sexual orientations, nationality, socioeconomic status and religion. You may have negative thoughts when you see certain people, e.g. when you see a group of boys wearing ‘hoodies’ doesn’t mean that they are in a ‘gang’ or classified as ‘bad boys or bad influences’. However, when you meet and talk to some of them, you may find that they are interesting, friendly and kind people. In a health and social care sector, these things still do happen, and you need to be aware of your prejudices and control them, as it could lead to interference within the care setting and it could result in a person being treated unfairly.
INDIVIDUAL RIGHTS
THE RIGHT OT BE RESPECTED –
Everyone has the right to be respected. The state of people’s situation/condition should not be a barrier/limit/restrict them from being accepted in a health and social care setting. You as an individual have the right to be respected by each and every other person. Respect is a right which everyone is entitled to. You are meant to be respected by everyone because no one in this world has the right to show disrespect towards another person. The employee who is dealing with your case needs to make sure that they are treating you with respect because to make you feel comfortable in the atmosphere and also make you feel free to discuss your medical conditions with them. This will also give your self-esteem a boast because you will gain more confidence because you know that your service provider will not disrespect you because he/she does not have the right to. If you know what your rights are and when they can be used then you as an individual don't need to worry about being disrespected because this is against care values system. A really good example of this could be if you as a patient went to a clinic and your GP/service provider was being extremely rude to you and if you told your GP/ service provider what was wrong with you and then your GP/ service provider told you to get out of the room because they did not think that the problem was as big as you think. If the GP does this, it will be extremely rude because the GP/ service provider has asked you to get out of the room without even telling you what was wrong with you. If the GP is being rude you should make sure that you take extreme action about this because the GP/ service provider is not allowed to treat in this manner because he/she has not been given by anybody to treat you like rubbish and disrespect you. If the GP/ service provider carries on doing so then you should make sure that the GP gets sacked about this matter because that GP does not have right to be doctor if he/she is not following one of the rules of the care values.
TREATED EQUALLY AND NOT DISCRIMINATED AGAINST
Everybody has their own background, in that case this does not give an individual a chance to discriminate/isolate/judged negatively, but must be considered fairly and as equal having access to service use. Regardless of why you are using health or social care services, or whether or not you have a disability, you should always be treated as an individual when receiving treatment. Health and social care providers should always talk directly to you, as the patient, unless you have asked them to communicate with an advocate or nominated person who is also present. They should use clear, simple language without patronising you.
The Human Rights Act gives you the right to freedom of thought, conscience and religion, and the right to respect for private and family life. For example, it may be unlawful for public authorities, such as hospitals, to stop you practising your religion – publicly or privately – including observing dietary requirements. The Act also protects beliefs other than religion, such as veganism or pacifism.
TREATED IN A DIGNIFIED WAY-
It means that patients should be treated respectfully and empathically. They shouldn't be patronized, minimized and condescended to. Human rights are the belief that everybody should be treated equally and with dignity – no matter what their circumstances. This means that nobody should be tortured or treated in and inhuman or degrading way. It also means that nobody has the right to ‘own’ another person or to force them to work under threat of punishment. And it means that everybody should have access to public services and the right to be treated fairly by those services. This applies to all public services, including the criminal justice system. For example, if you are arrested and charged, you should not be treated with prejudice and your trial should be fair.
Allowed privacy -
Privacy is one of the important things that everyone needs whether in a health care sector or in your own home. Service users must be allowed to have their privacy regardless of their age. E.g. if a care provider wants to enter into a patient’s room, they would have to knock before they enter, if they don’t it would be seen as being disrespectful. It also helps protect their social identity from others.
Protected from danger and harm
Protected from Harm and Danger - Individuals have many rights and these include to be protected from harm and danger. To be protected from harm and danger mean to keep your information in confidentiality and to look after you in a good orderly manner. Despite, having knowledge of human right and making sure that everyone’s safeguarded are very important. Both the service user must be safely protected without feeling harassed.
Allowed Access to Information about Themselves
Every individual is allowed to have the right access their own information without facing the consequences or being falsely accused against. There is no right to see personal information about you under freedom of information law. You do, however, have rights under other laws to see information that an organization holds about you.
Be able to Communicate using their Preferred methods of Communication and language –
This relates to people who feel comfortable speaking in their own preferred language, this can be: verbal, where the person would like to speak. It could also be Non-Verbal communication, where the person could be using sign language (in case if he/she can’t talk, in which they could result in using hand signal or writing.
There could also be written, there the person would want write things down, due to lack of understanding or English might not be their first language. E.g. someone could be going to an interview in an organisation; they might prefer to have an interpreter to translate the English into their preferred language.
Cared for in a way that meets their needs
All patients are to be cared for in a way that will satisfy their needs, and also being offered the service of their preferred choice. You need to show that, you support individuals to communicate their wishes and preferences about personal grooming and dressing, and identify the amount and type of support they need you provide active support and encouragement to enable individuals to dress and groom themselves you provide active support to enable individuals to dress and groom in ways
Which:
• maximise their independence
• maintain their privacy
• are consistent with their personal beliefs and preferences
• meet safety requirements
Takes account of their Choices and protects them
Yes, each individual is allowed to take account of their choices, but also the choices they make also protects them, and it’s not harmful to others around the . You also need to show that you clarify with individuals, your responsibilities to disclose information about actual and likely danger, harm and abuse.
Active Promotion Of Equality and Individual Rights in Health and Social Care
Promoting Individuals Rights -I think they have the right to be treated with dignity which may mean ensuring the door is closed to protect their privacy, they are given some personal space when their families visit, their opinions are asked for, and when possible they are allowed to assist in the direction and choices of care
They have the right to safety so you would ensure that things that cans trip or slip are put up and cleaned up. All cleaning chemicals and medicines that are not in use are locked up. That no staff, family members, or other patients are allowed to physically, emotionally, or financially abuse them. They have the right to have their personal and medical information protected they have the right to have adequate food and the correct medications to the right person at the right time in the right dose.
Choices and Well-Being – all patients and service users have the right to make their own choices. Informed and empowered can be dominant in decision making. They can exercise the choice of treatment they would like to take.
Anti-Discriminatory Practise - Anti-discriminatory practice is taking action to prevent discrimination on the grounds of race, ethnic or cultural background. Anti-discriminatory practice promotes equality by introducing anti-discrimination policies in the workplace.
Empowering Patients/Service Users- patients/service users can are unable to organize themselves and are mostly taken for granted. To get these patients actively in their health management, they need to be awakened, informed, educated and enlightened to enable them to exercise their rights. Information would make the patient understand their own problems, know solutions available through various options, consider associated risks and anticipate results through the chosen intervention.
Dealing with tensions and contradictions- Dealing with contradiction is another way of correcting ones misunderstanding towards a particular issue.
Tensions: When your client is getting agitated, you should observe the situation and identify possible trigger point. This will allow you to diffuse the situation and get the client in an appropriate position to communication.
Contradiction - To state the opposite of what someone else has said, or (of one fact or statement) to be so different from another fact or statement that one of them must be wrong
In a situation where there is a contradiction via a client, the service user will need to make the client understand his/hers mistake by setting an example on how to display the matter.
Practical Implications of Confidentiality - Is keeping documents under gross confidentiality, meaning retaining resources that are not supposed to be disclosed under public obligations, for instance; while discussing an important issue with a client, the service provider will aim to keep all materials confidential. By this I mean, storing, various documents on a memory stick. Furthermore, the service provider would also adopt a recording method of confidentiality e.g. using tapes, Video communication and keeping records on a written format.
Task 2 – p2
Know discriminatory practice in health and social care
Basis factors of Discrimination – culture: discrimination practises will be identified in culture if the service provider does not pay attention to the client. For instance: the clients food habits will need to be respected by the service provider. Different cultures have their different nutrition; therefore it is important to cater for the client needs. The service provider will need to find the appropriate food to match the client desire.
Disability – discrimination against disability will occur when the service provider fails to recognise his or her client’s capabilities. For example; when a service provider give instructions at a client when he/she has a hearing disability. Also, a service provider maybe discriminated against a client if the fail to adopt the correct form of communication. By this I mean, ignoring to use appropriate sign languages when the client is unable to communicate verbally.
Age - age discrimination occurs often when a client is not allowed to take part in certain activities due to the age. E.g. a service provider will isolate a client from taking part in a group discussion that is suitable for his age. This is a form of age discrimination.
Social Class – A service providers’ duty involves treatment of fairness towards the client. Discrimination will be identified if a service provider or care provider fails to provide adequate services to an individual or a client in terms of income and living circumstances.
Gender – gender is a very sensitive subject. In society women are still battling for equal opportunities at the work place. In relation to care work, a service provider will be discriminating on age if they are unwilling to show care or to provide support of the opposite gender
Discriminatory Practice: Types
Infringement of rights - this sort of discriminatory practise is referred to privacy status and confidentiality. A client’s documents and personal information must be kept away from public eye. By this I mean, keeping personal data in a secured file, where it cannot be discovered by other service providers in the organisation. It will be an infringement of right if the clients personal details are disclosed without his/hers approval.
Overt and Covert abuse of power – covert abuse of power, implies that a service provider will use his/hers position to influence a client or other employees. In a scenario, a service provider could use his position of power to overrule the client’s opinion. If a client decides to take part in a particular activity, covert abuse of power will occur when the service provider uses the position of power to dismiss the client input.
Prejudice - Prejudice is a baseless and usually negative attitude toward members of a group or an individual. Common features of prejudice include negative feelings, stereotyped beliefs, and a tendency to discriminate against members of the group.
Stereotype - Stereotyping is a bad thing to do in a health and social are setting, as it leads to wrong assumptions and discriminatory practice, which is illegal and could lead to someone being harmed. Stereotype is any commonly known public belief about a certain social group or a type of individual. A service will be stereotyping a client, if they are being subjective toward the client appearance. For instance, categorising the client to a particular group such as anti-social behaviour.
Labelling - Labelling is another practice, when you label someone; you are essentially putting them into a stereotypical category of people. A service provider will be discriminating against a client who appears wearing black, if they judge them to be part of ‘Gothic’ group. Also a client could be discriminated against if they are wearing a ‘hoodie’. In society this is associated with anti-social behaviour. E.g. busses, schools, shopping centres and street corners.
P3 –
Marginalisation - it means being made unimportant. The effects on discrimination on this particular type of client will first involve isolation. A client will be put in a position where they are being outcast from the group. In other terms, during group outings or group discussion a client will be ignored and therefore feel left out.
Disempowerment – a client who feels less powerful or unable to help themselves will often have low self-esteem. The potential effects of discrimination on this client will result in under achievement of day-to-day task.
Low self-esteem and self-identity – a client with low self-esteem and self-identity is likely to lack in confidence. A particular example of discrimination is when a service provider exposes the client’s weakness in front of others. For example, asking a client to perform a particular task knowing that they are incapable will immediately show proofs of discrimination.
Restricted Opportunities - a service provider is obligated to provide assistance and cater for all clients. Service providers are responsible to identify a client’s potential in order to help them develop their attributes. The effects of discrimination of this type of client will hinder the personal development, social interaction, and personal skills.
Negative behaviours such as aggression or criminality – it is very important to deal with this type of client, due to the low self-control. The effects of discrimination will increase risks of unacceptable behaviour. A service provider must diffuse an aggressive situation before it escalates. A client with an aggressive behaviour is more likely to use physical force and foul language if they feel that they are being disrespected.
Loss of rights – is when as an individual want to impose your will on someone and the other party is not allowing you, this can cause conflict between the client and the service provider. If the client is being discriminated against on this particular issue, is more likely to be rebellious. This will cause a misunderstanding between both parties and could result in an altercation.