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Explain the role of effective communication and interpersonal interaction in a health and social care context.

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Introduction

´╗┐Abbie Parfett P1-Explain the role of effective communication and interpersonal interaction in a health and social care context. It is important that all health and social care professionals have developed communication skills to be able to work with various people, who use or work within a health and social care service. Good effective communication can make better relationships between people; which can allow people to feel more comfortable to talk about their emotions and feelings to a professional. Good relationships between colleagues are also important as it provides an efficient and comfortable environment to work in. Ineffective communication would consist of a lack of interest towards a person, for example a woman has come to see her ...read more.

Middle

Group Communication: Group communication is a gathering of a small group of people, to talk about an issue or a problem from alcohol anonymous meetings to phobias which people want to overcome. Group leaders can find small groups more manageable as it enables them to interact with everyone. Group communication can happen through the internet for example, blogs and forums. Formal Communication: Formal communication is a type of spoken language which requires appropriate verbal and non-verbal skills. This is used consistently throughout health and social care services, for example explaining the side effects of illness to a patient. ...read more.

Conclusion

This works by having for example a mobile phone, which allows both parties to communicate using a keyboard. However this only works with more than one party. Oral: Oral communication is words spoken to one or more people. In a health and social care services oral communication could be a midwife talking to a mother to be. Visual communication: Visual communication is a type that delivers ideas and information to a person without it been spoken to them, for example a leaflet or poster giving advice on quitting smoking. Another form of visual communication is body language as it can display how a person is feeling by certain facial expressions. Touch: Communication through touch is mainly used on a reading aid called Braille, which is consistently used by people who are visually impaired. ...read more.

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