Factors Inflencing Communication
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Unit 1 - P3 Factors Influencing Communication Communication is the sharing and exchanging of information. Many methods can be used to do this including verbal and non-verbal. Communication, for most people, is a simple task that requires little effort and is used day to day throughout the world, but for some people, however, it can be a hard and strenuous task. There are many reasons why this may be including people who have been affected by illnesses such as Dysphasia, an impairment of speech and the comprehension of speech, also Aphasia, the loss of the ability to produce or comprehend language. Many other things can also cause barriers between communication such as language, a person's preferred spoken language, and the environment in which you are in. There are many purposes to communication in a health and social care setting, the main, and obvious one is to get messages across, such as how a patient might be feeling or what they want, or a member of staff telling a patients what medication they need or what's wrong with them.
If a person is communicating to another person with signs and symbols and they both come form different backgrounds, a symbol one may use may mean something different in the other persons eyes and this may offend them so people using signs and symbols must be careful especially in a health and social care setting as this may cause very serious consequences such as the company being sued. Sign language is a way of communicating with people from who have a speech of hearing defect. Sign language is widely used and understood and the most popular form of sign language is BSL (British Sign Language) but there are also other forms such as Makaton and SSE (Sign Supported English). Sign language is a visual form of communication that uses facial expressions, gestures and body language to get messages across. In a health and social care setting staff may not know what special requirements a patient needs to communicate and there are several things available to help inform staff such as communication passports, this is a document which includes the communication needs of an individual.
If building are made of bricks and steel it is usually well insulated, but high ceilings glass windows and doors help to amplify sound. However, wooden constructions absorb sound making the sound appear dull or muffled and this will make people lass interested. Soft furnishings cannot only help create a relaxed cosy atmosphere but also help absorb sound. Residential homes, Nursing homes and Respite homes all use furnishings to create a family atmosphere and a relaxed area so people feel more open to talk. Privacy is very important in health and social care environments, curtains can be used to create this privacy and also to maintain the patients dignity. Background noise can cause communication to be difficult as it can distract you and you can't concentrate fully on what the person talking to you is saying. Distractions like this can cause disruption in communication. Lighting is also an influential factor on communication, especially for people with hearing or sight difficulties as light helps people to see body language and facial expressions. ?? ?? ?? ?? Samantha Peall
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